Herald Way, Pegasus Business Park, Castle Donington, DE74 2TZ, United Kingdom
#7 of 39 hotels in Castle Donington
Guests' ChoiceBased on 2502 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 7 May 2024
Siobhan
United KingdomWould have liked a Room with bigger window, plus a view of something other than a brick wall. Earlier breakfast opportunity. More Vegan options for dinner. But would still recommend and stay again.
Liked the pool, though only managed to use it once as the timings meant it was shut when we returned early evening. Love the decor, friendly staff, clean rooms. Very accommodating in restaurant when I asked for vegan options.
Stayed in May 2024
Reviewed: 6 May 2024
Justine
United KingdomEverything was great.
First impression was excellent. Easy to find in a great location. Arrived early and room was ready for us. Fast check in and friendly staff. Rooms were beautifully decorated and even had a runway view! Bar and restaurant very nice and really enjoyed our evening meal in the restaurant. Breakfast was superb too. Lovely gym and swimming pool. Love the fact that transfers to the airport were included in the price we paid, (one less thing to arrange) A very enjoyable stay and would definitely recommend this hotel.
Stayed in May 2024
Reviewed: 4 May 2024
Peter
United KingdomPillows. The only reason we stay. Cheaper elsewhere but comfort is worth it
Stayed in April 2024
Reviewed: 4 May 2024
Elaine
United KingdomCatering options not very exciting
Stayed in April 2024
Reviewed: 4 May 2024
Derek
United KingdomAll good
Breakfast is always brilliant - hot / fresh and a huge choice. The omelettes are exceptional! Staff are lovely.
Stayed in April 2024
Reviewed: 29 April 2024
Trish
United KingdomA great location when travelling from East Midlands great facilities
Stayed in April 2024
Reviewed: 29 April 2024
Clare
United KingdomPool water not warm enough. Changing area and toilets in spa area very disappointing, dirty and cold. No toilet roll and empty shampoo bottles left in shower area, this area needs regular checks by staff to keep it tidy and clean. Hot water from bath taps not hot enough.
Bright airy decor. Restaurant and bar area excellent and very good food.
Stayed in April 2024
Reviewed: 29 April 2024
Deborah
United KingdomBedroom was cold despite having heating up and duvet was thin. The tv kept going off amid programme. We waited 40 mins for a coffee at breakfast.
The staff, particularly the receptionist.
Stayed in April 2024
Reviewed: 28 April 2024
Marie
United KingdomPrice Food
Location
Stayed in April 2024
Reviewed: 28 April 2024
Graham
United KingdomCan't think of anything
Breakfast was plentiful, staff were very attentitive
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United KingdomThe Bar staff desperately need training Girl served double Vodka and Fanta orange in a pint beer glass filled to the top.you could not taste the Vodka In the dinning room I ordered another double Vodka this time it was served in a whisky goblet..Terrible service bad marks against your bar manager.Please train your staff.Your prices are not exacly cheap but not being able to taste the drinks that I ordered .I may as well of thrown my money in the bin.
Food good Rooms very nice and spotless.Head waiter excellent.Girl on reception very pleasant and helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Sharon
United KingdomBar does not have Dry Ginger in stock as a mixer. TV remote in room 356 did not have working batteries. Discovered as I was going to bed so did not bother the reception team. Room does not have any USB charging points, which caused me quite a problem
Well presented Hotel but I have some issues this time.
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
United KingdomIt was a bit expensive compared to other hotels in the same area
The breakfast was amazing and the pool was fabulous
Stayed in March 2024
Reviewed: 17 April 2024
James
United KingdomToilet had a leak of fluid near it. Shampoo bottles small. Breakfast very expensive and not good quality
Very quiet and comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Kathleen
United KingdomDidn't like the flooring in the bedroom. Was cold under foot.
Comfortable bed. Nice clean room.
Stayed in April 2024
Reviewed: 15 April 2024
Peter
IrelandClean and bright hotel. Friendly staff. Less than 5 minutes to the airport on the free hotel shuttle.
Stayed in April 2024
Reviewed: 14 April 2024
Amy
United KingdomNothing
Really comfortable beds and room was super clean
Stayed in April 2024
Reviewed: 14 April 2024
Kimberley
United KingdomPool and rooms
Comfy, clean and had everything we needed, pool was amazing
Stayed in April 2024
Reviewed: 14 April 2024
Stewart
United KingdomUpgraded as allocated room wasn’t prepared when we entered it. Not receptions problem but was resolved by them quickly.
Stayed in April 2024
Reviewed: 13 April 2024
Christine
United KingdomNothing. It was clean and comfortable and only for 1 night. Didn’t really spend too much time on the hotel.
Close to Donington Park race circuit which is what was needed.
Stayed in March 2024
Reviewed: 11 April 2024
Diana
United KingdomWater was too hot and wouldn’t turn any colder no matter how many times I tried to adjust it, Toilet had a really loud fan which wouldn’t turn off The bed seemed like two single beds were pushed together and one side of the bed was higher than the other so it was uneven.
Friendly staff, large room, clean, food was delicious which is a really nice change from the usual hotel food I was very pleasantly surprised
Stayed in April 2024
Reviewed: 10 April 2024
Thomas
United KingdomI stayed 2 nights. When I arrived back on the 2nd day I found the bag of rubbish from my bin was left in the bathroom.
Great facilities and staff.
Stayed in April 2024
Reviewed: 10 April 2024
Gladys
United KingdomPaying for the parking
It was beautiful and spacious.
Stayed in April 2024
Reviewed: 8 April 2024
Joanne
United KingdomNothing
Clean easy to get too and staff really nice and helpful
Stayed in April 2024
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