Rochester, Otterburn, NE19 1TA, United Kingdom
#3 of 15 hotels in Otterburn
Guests' ChoiceBased on 405 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.8
Value for money
9.2
Free WiFi
9.0
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End of dialog contentReviewed: 21 May 2024
Peter
United KingdomOur only issue was the brown tint to the water, as this seemed to be present in the communal toilets too we put it down to old pipes rather than dirty water
Excellent staff, good food.
Stayed in May 2024
Reviewed: 20 May 2024
Paul
AustraliaNothing really.
Breakfast was amazing! We were surprised by the variety and all included. Could not have been happier. The staff were friendly and helpful. Room was comfortable and well appointed. We loved our 'pub' stay and wished we had another night.
Stayed in April 2024
Reviewed: 19 May 2024
Keith
United KingdomNothing
Very friendly and accommodating. Excellent breakfast. Our dog was also made very welcome.
Stayed in May 2024
Reviewed: 14 May 2024
Nigel
United KingdomGreat place in lovely location. Perfect for a stopover on route back from a few days motorcycling in Scotland. Comfortable rooms, good food and beer. What more do you need???
Stayed in May 2024
Reviewed: 11 May 2024
Nick
United KingdomNothing
We were made very welcome by Jo 🙏, room 4 was good size with lovely view at front , very tastie evening meal good choice and equally good breakfast. Parking for bikes safe ! Bonus saw the Northern Lights outside at midnight 👌
Stayed in May 2024
Reviewed: 11 May 2024
David
United KingdomVery good food, breakfast good, very friendly but sadly missed the aura.
Stayed in May 2024
Reviewed: 11 May 2024
Julie
United KingdomOur stay was an excellent experience.
Stayed in May 2024
Reviewed: 10 May 2024
Alastair
United KingdomNothing!
The friendly staff, brilliant with dogs, good pub dinner and lovely breakfast. Room was very comfortable as well - couldn’t be better!
Stayed in May 2024
Reviewed: 6 May 2024
Craig
United KingdomNothing not to like
Rooms are absolutely spotless. The staff are simply amazing. Breakfast is next level and overall this place is great value for money, we will be staying here again that's for sure!
Stayed in May 2024
Reviewed: 4 May 2024
Monica
United KingdomNothing
Spotlessly clean , excellent service awesome choice and quality of food including breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Janson
United KingdomStaff were lovely Breakfast was lovely
Stayed in April 2024
Reviewed: 24 April 2024
Julie
United KingdomReally liked everything
It was spotless. The breakfast was amazing. The staff wre so friendly and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Gill
United KingdomAs bove: nothing not to like
In honesty, nothing NOT to like. Pub atmosphere and ability to eat on site in the evening we're bonuses.
Stayed in April 2024
Reviewed: 13 April 2024
Susan
United KingdomNothing to dislike.
Perfect location.
Stayed in April 2024
Reviewed: 3 April 2024
Chris
United KingdomRoom was a little smaller ghan expected and decor could use a touch up, but still very comfortable.
Comfortable old coaching inn with great views and a excellent bar/restaurant. Friendly staff.
Stayed in March 2024
Reviewed: 29 March 2024
Mackie
United KingdomEverything was ok.
Breakfast was fine as a Coeliac the chef adjusted the menu so that I could have an omelette which was not on the menu. Eggs benedict fine as were pastries, although just a little bit too much hollandaise sauce.
Stayed in March 2024
Reviewed: 25 March 2024
James
United KingdomGreat and friendly service and they couldn't have done more for us and the dog. They're very accommodating and the food was good - nice and hearty. A great little wood out the back to explore and the bed was super comfortable.
Stayed in March 2024
Reviewed: 17 March 2024
Sarah
United KingdomThe shower was a bit temperamental and the bathroom had a bit of a damp smell.
Breakfast was excellent, good choices and lots of it.
Stayed in March 2024
Reviewed: 11 March 2024
Steve
United KingdomGreat customer service, really good atmosphere, excellent food and lovely bedroom.
Stayed in March 2024
Reviewed: 11 February 2024
Lauren
United KingdomCons - Location is out of the way of everything so your own car/ taxi will be needed to get to places but the taxi was only £12 to get into Otterburn and the journey was short and our driver was so lovely that it was worth it 😊
Pros - Beautiful character building surrounded by peaceful countryside! Staff were always nice and eager to help us especially with offering to take our suitcases up to our room (which we politely refused as we only had one suitcase each 😊) Beds were comfortable and the duvet I had was perfect for cucooning myself in 😊 The shower room was bigger than most I've seen and a nice large shower was a nice addition to the stay 😊
Stayed in February 2024
Reviewed: 22 January 2024
No
United KingdomRoom a little tired.
we were disappointed breakfast was only available from 8.00 am but staff kindly made us sandwiches to take away as we had to leave earlier.
Stayed in January 2024
Reviewed: 7 January 2024
Bev
United KingdomThe bed was a little saggy and the duvet didn't seem quite wide enough for two. The WiFi was very intermittent which was disappointing in a family room.
The family room is a good size for 3 with a roomy ensuite with a great shower. Everything was clean and tidy, and the room was certainly warm. We had a great view over the moors. The food in the restaurant was fantastic and plentiful with a lot of choice. All the staff were friendly.
Stayed in January 2024
Reviewed: 2 January 2024
Mrs
United KingdomHomely feel
Stayed in January 2024
Reviewed: 31 December 2023
Nicola
United KingdomLarge comfy room, cosy lounge with fire, good food, welcoming staff
Stayed in December 2023
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