High Street Bromborough, Bromborough, CH62 7EZ, United Kingdom
#4 of 5 hotels in Bromborough
Guests' ChoiceBased on 2162 hotel reviews
7.5Cleanliness
7.8
Comfort
8.0
Location
8.5
Facilities
7.5
Staff
8.8
Value for money
8.0
Free WiFi
6.9
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End of dialog contentReviewed: 22 May 2024
Claire
MaltaNo negatives
The size of the room was very good.. the bed was very comfortable
Stayed in May 2024
Reviewed: 19 May 2024
Sally
United KingdomOne night we were woken by a man who I presume was a member of staff hammering loudly on our door. He wanted to know if we were smoking. We don't smoke. It was really alarming and ruined our stay. We were told that night would be refunded but nothing received so far.
The bar food was very good and really reasonable
Stayed in April 2024
Reviewed: 19 May 2024
Paul
United KingdomBar service is terrible, from not enough staff serving especially at peak times leading to queues,too being too busy talkng to each other and leaving you standing waiting to be served.
Room was large ,clean and bed comfortable, staff as always very helpful
Stayed in May 2024
Reviewed: 14 May 2024
Alex
United KingdomNo plugs near the bedside cabinet also need updating and some work to it
Lovely room bed was comfortable Clean
Stayed in May 2024
Reviewed: 12 May 2024
Wray
United KingdomThe location
Very good customer service
Stayed in May 2024
Reviewed: 12 May 2024
Gee
United KingdomBathroom tired, basin cracked and broken plug chain let's the place down. The cost of replacing it would be worth the outlay.
Greeting on arrival very good. Lovely to open door on clean, fresh room. Bed comfortable and bedding spotless. Quiet at night. Friendly and attentive member of staff at breakfast, which was good value.
Stayed in May 2024
Reviewed: 10 May 2024
James
United KingdomThe room ran quite hot at night
Stayed in May 2024
Reviewed: 9 May 2024
Carol
United KingdomThe bath, shower. So hard to turn shower on
Bed lovely
Stayed in May 2024
Reviewed: 28 April 2024
Paul
United KingdomThe TV in our room did not work properly and we had to move room to resolve this problem. This was arranged quickly after we reported the issue. Gemma cleaned and prepared a new room for us and was very helpful.
The breakfast was excellent - lots of choice of continental and cooked breakfast. The service was attentive, friendly and quick, particularly from Adene in the mornings. We also had dinner in the hotel and this was good value for money. The room was basic but comfortable and more than adequate for a short stay with chairs and desk/table and tea/coffee making facilities The room was clean. Live football was shown in the pub part of the hotel which we enjoyed
Stayed in April 2024
Reviewed: 24 April 2024
Olivier
United KingdomTV didn't work properly. Needed room with shower not bath.
The staff were very nice and Friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Dave
United KingdomThe shower was terrible water pressure and toilet very noisey
Price
Stayed in April 2024
Reviewed: 16 April 2024
James
United KingdomThe room was really cold
Lovely clean rooms Great staff
Stayed in January 2024
Reviewed: 14 April 2024
Graeme
United KingdomIt’s very tired and has no identity
Friendly staff great location
Stayed in April 2024
Reviewed: 13 April 2024
Ian
United KingdomConsidering we stayed in a family room there were no power point by the beds , the bathroom was from the 80s and could do with modernisation
Location, clean room
Stayed in April 2024
Reviewed: 7 April 2024
Eileen
United KingdomEverything was on hand
Stayed in April 2024
Reviewed: 2 April 2024
Christina
United KingdomBathrooms need an update
Good location
Stayed in April 2024
Reviewed: 31 March 2024
Kevin
AustraliaThe room needs a little TLC. Room heater not working, light over sink in bathroom not working, TV poor reception. There were workmen doing the alarm/smoke detector system and they needed access to my room because I had the hatch to the roof in it. Should have warned me in advance.
The staff, particularly the lady who serves breakfast during the week. Sorry I can't recall her name but it begins with an 'A' - she was always friendly and up beat for morning breakfast.
Stayed in March 2024
Reviewed: 29 March 2024
Paul
Isle of ManEverything was fine
Always stay oak when visiting wirral
Stayed in March 2024
Reviewed: 28 March 2024
Mannix
United KingdomRooms could do with re decoration more on tea tray but clean bedding and towels were good
Location and staff,food reasonably priced close to station
Stayed in March 2024
Reviewed: 28 March 2024
Richard
United KingdomPretty basic room, but OK. No-one on reception at times and staff too busy elsewhere. When I located staff members they were helpful.
Didn't stay for brekkie
Stayed in March 2024
Reviewed: 23 March 2024
Jonathan
United KingdomRoom and corridors were a bit dated, could do with a lick of paint here and there. Hot tap in bathroom came out like a trickle.
Beds were comfy, handy location, shower was okay, room was clean enough, breakfast was okay.
Stayed in March 2024
Reviewed: 21 March 2024
Des
United KingdomPrice of the beer
Convenient for visiting
Stayed in March 2024
Reviewed: 18 March 2024
Laura
United KingdomMouldy bathroom Seemed a little dirty
Good location
Stayed in February 2024
Reviewed: 17 March 2024
Sheila
United KingdomRust around the shower plug and sink..
Room was quite large bed very comfy clean white sheets soft towels power shower. Staff very friendly.,breakfast excellent
Stayed in March 2024
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