There is a rat in the courtyard which came onto the plant on the window cill!

It was clean and the codes for getting in worked. There were enough pillows and towels. Kitchen facilities were available but I did not use them. I prefer a place where there are people to greet you and on site if needed so for a lone traveller it is a bit solitary.

Stayed in July 2023

No TV in my room and I don't sleep well with out a TV

The bed

Stayed in June 2023

Broken laminate floor, difficult to walk on. Shower not working properly. Vermin outside window.

Size and light ok. Bed fairly comfortable.

Stayed in June 2023

Flooring in Bedroom 2 has started to fall apart. Tiling in shower room need whitening and shower doors require maintenance.

Good location in Lancaster, easy to walk to all places we were going to.

Stayed in April 2023

it was very cold and draughty.heating was not sufficient.nice room but outside bedroom window was very messy and dirty.

central near car park

Stayed in March 2023

Waiting until 5pm to check in

Stayed in March 2023

No info on parking. I got a ticket. Firs back door was kept locked and not feeling safe. Window cleaner came at 820am! Not exact room photo

Close to town and communal area

Stayed in February 2023

There was mold in the shower and tired decorations and paint job. The bathroom was tiny and barely large enough for a toilet. The mattress was old and sagging in the middle.

The pristine white bedding. Close to most of the central part of town.

Stayed in October 2023

My room had major damp. The room was freezing. The bed was very uncomfortable. I had to walk through the communal kitchen to get to my room, so if I needed to leave and other guests (that I didn’t know) were using it it would’ve been very awkward.

The kitchen was done out very nice, I didn’t use it though.

Stayed in September 2023

It was really noisy and it hard to sleep. The walls would need some fresh paint

The location was very nice

Stayed in September 2023

First room had no TV just an Arial wire, despite one being advertised, had to walk over bare concrete to get to the room, felt like I was outside.... got moved to another room due to having no TV. However the 2nd room the TV did not work at all, kept saying no signal! Lots of marks on the walls, didn't feel very clean

Stayed in July 2023

Mould stains on bedding,towel rail too hot to touch ,loose electrical socket,laminate flooring curled with mould between joints, damp marks on the ceiling.owner called us after we left to ask where the TV was!!even though there wasn't one,just an aerial cable

Excellent location

Stayed in June 2023

I didn't stay at the property in the end as I was double booked .although I was offered a room with shared bathroom which wasn't what I'd booked..The place was grubby and I didn't feel safe.. a rather scruffy looking man let me in the front door who was smoking a cigarette, I was also offered a refund but four days and still no sign of it. Very disappointing.

The property was close to town

Stayed in February 2023

room very cramped couldn’t get radiator to work in bathroom or lounge and no reply to my messages from the owner/management company. front door left open all the time anyone could come in listing does not make clear it is a communal lounge and kitchen until after booking and pictures of the room are not of this room which is misleading. bed pushed up against a wall meant had to climb over my wife in the night to go to the toilet. not enough room to swing a cat. I suppose you get what you pay for and at half the price of any other hotel in the centre I took my chances. won’t be returning though

good kitchen

Stayed in February 2023

Ensuite shower not the best - bathroom could have been cleaner.

Mattress was incredibly comfy

Stayed in February 2023

Having no lock on main front door.

Great location room was modern and had everything we needed. Communal kitchen area was very good with everything you needed. But only used for our breakfast as ate out.

Stayed in January 2023

First of all we couldn't get in(entry should have been via a door key kept in a safe box on the door), rang the number and about ten minutes later the owner ( I presume) appeared and let us in blaming the cleaner for not leaving the key. The owner then attempted to change the lock on the front door but failed miserably. Consequently there was no lock on the main door from when we arrived on Saturday afternoon until we left on Sunday morning. I'm far from being a clean freak and have stayed in some less than salubrious places over the years but Im not even sure the cleaner existed. Linen, towels all fine but the floor of the room was dirty, the flooring very badly fitted and coming away from the floorboards underneath, shower tiles and grouting filthy. The yard area outside was also strewn with rubbish, rotting food etc. Not sure what the people staying above us were doing at around 4am but it sounded like they were trying to dispose of a body. Maybe that's what happened to the cleaner? Paid £50 for this room and it was far, far inferior to a Travelodge or an Ibis etc. I have stayed in cheap hotels in India, Morocco and The Gambia and they were all cleaner than this.

Location was fine but, apart from that....

Stayed in January 2023

The place is a squat! I booked via booking.com, checked the reviews, and all was good. We were allocated a room on the ground floor next to the kitchen/living and back entrance. The room's standard was not as shown in the pictures—molds all around the bathroom walls. At midnight, a bunch of kids (not sure whether they were guests or the host's children) started parting, smoking weed, vomiting by our window, pisssing and slapping the door back and forth...told them off twice, but no results as they had been heavily drugged; I phoned the host -no answer...could not stand anymore and left at 4 am and drove home. The next afternoon, I spoke to the host; however, she had not seen my messages. I made an official complaint via booking.com. We should have called the Police..

Nothing!

Stayed in January 2023

We arrived to check in at 5pm (quite late), and our room still hadn't been cleaned and wasn't ready for us when the website says we can check in from 2pm. This was disappointing..

The bed was very comfy and the house is quite nice in a good location

Stayed in July 2022

TV didn’t work but it didn’t originally say there was a tv anyhow

Location was great Room was very pleasant and en-suite

Stayed in June 2022

Everything.

Stayed in June 2022

Just what we needed

Stayed in May 2022

It was all fine. As there are no staff on site. I just felt a little nervous about being locked out if I left my key inside. But that is my problem. A bit of traffic noise early evening but later it is not a problem

Good kitchen facilities. Friendly service when I turned up without having read the instructions. Position really good, near everything in centre and also can walk out along the canal for a change of air

Stayed in May 2022

Absolutely shocking broken glass on the bedroom floor and underaged kids staying in the apartment playing music full plays until early hours in the morning

Stayed in December 2023