Colnbrook Bypass, Hillingdon, UB7 0HJ, United Kingdom
#19 of 42 hotels in Hillingdon
Guests' ChoiceBased on 1950 hotel reviews
7.8Cleanliness
8.6
Comfort
8.7
Location
8.3
Facilities
8.1
Staff
8.4
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 15 June 2024
Michael
United KingdomVery good restaurant for family dinner, with exceptionally friendly and obliging waiter.
Stayed in May 2024
Reviewed: 13 June 2024
Daniella
United Arab EmiratesA little bit further from the airport
Easy to check in & very comfy beds!
Stayed in June 2024
Reviewed: 12 June 2024
Gary
United KingdomMore comfortable seating in lounge area
Stayed in June 2024
Reviewed: 11 June 2024
Angelo
MaltaOnly staying 1 night.
Breakfast was very good, the atmosphere, the setting was very nice and tranquil. Saw some bad reviews about the hotel - airport transfer bus but if you ask for the times they were on time. Room was nice. Staff exceptional. Ordered food to the room and the person who came was very polite. I didn’t get his name but was very nice. Sarah on the front desk also deserves special praise. Thanks a lot. Was in walking distance to Waterside which was why I chose this place.
Stayed in June 2024
Reviewed: 8 June 2024
Vanessa
United KingdomExcellent location. Very courteous, friendly and helpful staff. Very smart room.
Stayed in June 2024
Reviewed: 8 June 2024
Dean
United KingdomBreakfast a letdown
Comfortable and Clean
Stayed in June 2024
Reviewed: 8 June 2024
Campbell
SpainBar prices! Plus the 12.5% tip which didn’t seem to be discretionary.
Friendliness of the staff.
Stayed in June 2024
Reviewed: 7 June 2024
Gordon
United StatesService at the table
Ok I don't like Buffets.
Stayed in May 2024
Reviewed: 5 June 2024
Katie
United KingdomAs above
Good value for money for the room but food and drinks very expensive for quality you get.
Stayed in May 2024
Reviewed: 3 June 2024
Charles
GuernseyThe bar and food shut at 11pm which was too early for late arrivals , it is an airport hotel and should cater for arrivals at later hours
Very nice rooms
Stayed in June 2024
Reviewed: 3 June 2024
Sonia
United KingdomThat parking is chargeable!
Nearly everything!
Stayed in May 2024
Reviewed: 3 June 2024
Sam
United KingdomFrint desk lady very unfriendly and for the first time ever staying in a uk hotel was asked for my passport which she studied for quite some time like she was the police! Made me feel very uncomfortable. £15 to park in the car park which we arrived at 2130 and left at 0500 not even 12 hours absolute rip off. Won't stay at a Sherston again!
Clean and comfortable. Good temperature in the room and loved the shower.
Stayed in June 2024
Reviewed: 1 June 2024
Michael
CanadaNo tissues in the tissue box. Shower vertical positioner was broken. No hairdryer, took more that half an hour for housekeeping to provide one
The restaurant where we had a very good dinner
Stayed in May 2024
Reviewed: 31 May 2024
Sarbi
United StatesFood was ridiculously priced . Portions were for children. Had to make multiple requests for daily complimentary tea, coffee and water supplies. Had no shower wash for 3 nights and room Was not that thoroughly cleaned .
Quietness. On the whole staff helpful . Gruchina was amazing . Always smiling engaging and interested in getting guest needs met .
Stayed in May 2024
Reviewed: 29 May 2024
Michael
United KingdomRoom - comfortable and clean
Stayed in May 2024
Reviewed: 29 May 2024
Grant
United StatesNice facility and really good food
Stayed in May 2024
Reviewed: 27 May 2024
Denise
United StatesThe next door guests were extremely LOUD and partying all night long, well into the early morning, like 5 am. So, it was difficult to sleep. The Hotel Hoppa Bus never showed up for the airport the next day. Highly advise using a taxi.
The room was clean and comfortable.
Stayed in May 2024
Reviewed: 26 May 2024
Patricia
CanadaRoom was very clean and updated. Bed was very comfortable. Staff helpful. Shuttle to airport very convenient.
Stayed in May 2024
Reviewed: 23 May 2024
Linda
CanadaNothing
The buffet breakfast had every possible food and beverage anyone could wish for. The hotel upgraded my room as the staff person T check in was new and taking extra time to check me in. Very good.
Stayed in May 2024
Reviewed: 22 May 2024
Roger
GermanyGreat location, good facilities and a nice in-house service to order a taxi to the airport.
Stayed in May 2024
Reviewed: 20 May 2024
Urvasi
United Kingdomlack of free shuttle to airport
great welcome at reception from front desk and manager. Prosecco on arrival. Large, comfy bed, clean bathroom. Fantastic bar serving food
Stayed in May 2024
Reviewed: 20 May 2024
Ira
United KingdomShuttle Busses every half hour
Fine for 1 night if going to the airport. The room was quiet and clean, the restaurant food was good but not cheap . Airport busses only go hourly , and the staff were ok by English standards.
Stayed in May 2024
Reviewed: 18 May 2024
Michael
United StatesUnable to extend checkout time by an hour.
The room was clean and comfortable;
Stayed in May 2024
Reviewed: 15 May 2024
Damir
CroatiaNothing
Location and staff
Stayed in May 2024
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