The noise through the connected door area

The staff was so helpful

Stayed in April 2024

Friendly staff. Great location for what we wanted to do/see.

Stayed in March 2024

I couldn't fault the service, room or location.

The service was excellent and accommodating to two weary travellers, allowing us to check in earlier. The location was quiet and close to Gloucester station. The room was excellent with a practical kitchen with everything you need, very rare in a large city like London.

Stayed in April 2024

There is really NOTHING I can fault about this property.

Larger than most in London. Fully equipped kitchen, with high-tech appliances was a bonus. The best location - 2 min walk to underground and lots of restaurants and shops at your doorstep. Extremely competent and friendly staff. An absolute 5 star property for our 2 week stay. Will never stay elsewhere when we visit London again.

Stayed in March 2024

Elevator was very small and didn’t work great

Location and spacious rooms

Stayed in March 2024

Staff

Stayed in April 2024

Possbily due to us being older >75 years old, we would have appreciated a chair/soft chair that was a bit higher. As it was now, we had some problems getting up from the sofa....

The apartment was super clean. Whenver we had a slight problem someone came within 5 minutes to help us out. It was a quiet apartment despite being centrally located. A plus is the closeness to subway station and various stores including a great grocery store. Great kitchen.

Stayed in April 2024

The tv had a few issues, but besides that, everything was great!!

Flat was beautiful, great location and the staff were so friendly and helpful. Will come back again!!

Stayed in April 2024

The lift could have been bigger

The location was very good, room was awesome. we had a room with the streetview.

Stayed in March 2024

None

Friendly staffs, perfect location and spacious room.

Stayed in April 2024

None!

Love the location and amazing staffs work at the property. We will be back!

Stayed in April 2024

The elevator does not work stably, gets stuck and is very crowded. The double bed is big but old and creaky.

location, space, cleanliness

Stayed in April 2024

Nothing really Only handy thing would be a washer/dryer but they do offer a laundry service including a bag wash if you’re in a pinch.

Location, Location, Location! Plus having more space than a hotel room with kitchen and living areas was a huge plus. Staff were always friendly and super helpful! Have recommended to friends and will definitely be back here!

Stayed in March 2024

The furniture was showing its age. A bit pricey.

Location. Size of the apartment. Cleanliness: not a speck of dust in the apartment. Very quiet area. The staff were absolutely wonderful!

Stayed in April 2024

Location: close to Underground, buses, restaurants, pharmacy and grocery. Accommodations: spacious, bright, well-equipped and comfortable apartment (large one bedroom) with daily housekeeping. Staff: Daniel and his team were outstanding! The staff are friendly and helpful and ensured that we were comfortable and happy!

Stayed in March 2024

Sofa was uncomfortable.

Everything. Great location. Busy area but no outside noise. Well equipped kitchen, not that we used it.

Stayed in March 2024

The tiny elevator... really problematic...

Stayed in March 2024

Not much to say here!

The online check-in option made everything a breeze when I got there, which was earlier than expected but they were able to accommodate my early arrival. Wi-fi worked just fine, location was perfect for my purposes there but also just a short walk to Hyde Park which made for a lovely run at sunrise.

Stayed in March 2024

These are my observations: The decor in the rooms is a little dull (but not an issue). The double bed was up against the wall which meant you had to climb over the other person to get in and out which is not easy in the middle of the night when it is dark to go to the loo ! Some extra hooks to hang up coats would be useful as the wardrobe is a tiny single cupboard so not much space. Extra drawers in the bedroom would also be useful (the ones provided are way too small). The bedroom was rather hot (March), even though the heating was not switched on, so we had to open the window a bit which lets in the street noise. The sofa needs some big cushions to support your back as it is very deep and slippery (leatherette material).

We stayed in room 404 (one-bedroom) from 20-26 March. This is the second time we’ve stayed here as the location is excellent to walk to the tube, pubs, restaurants, supermarkets - you don’t need a car. The room was very quiet with no street noise when the windows are closed. The reception staff were very welcoming each time we came and went and housekeeping staff kept the place very clean and stocked up. They provided teabags, coffee, sugar, milk capsules and washing up liquid. Room 404 has good kitchenette facilities and seating area with sofa/dining table with 2 chairs and a coffee table. The bedroom is a little cramped but has everything you need. The bathroom is small but has a good-sized shower and huge, fluffy towels.

Stayed in March 2024

Although the elevator was broken they were working to fix it and everything else was so good, we have no complaints!

Love the location and the staff.very clean and very spacious! More than expected!

Stayed in February 2024

Noisy people in next door apartment

Great location & the apartment was the perfect layout for us. Plenty of space, clean, light and airy.

Stayed in March 2024

Fabulous location, great having a small kitchen so we didn’t have to eat out all the time.

Stayed in March 2024

Not much to say as it was a short stay but everything was as expected.

Check in was fine and handled quickly and efficiently. Room was clean and comfortable. The hotel location was very good close to the underground and many facilities.

Stayed in March 2024

Tiny lift that moved like a snail.

Well located.

Stayed in March 2024