1 Bridge Street, Salisbury, SP1 2ND, United Kingdom
#7 of 12 hotels in Salisbury
Guests' ChoiceBased on 2740 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.1
Staff
8.2
Value for money
8.3
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 May 2024
Mrs
United KingdomWant aware of scaffolding
Great location
Stayed in May 2024
Reviewed: 7 May 2024
Amy
United KingdomScaffolding which I knew about when booking but workmen started moving scaffolding/equipment at 7am on the Friday which made a horrendous noise so no lie in for us :( Accommodation and public spaces were a little tatty here and there.
Location was excellent town was literally on your doorstep and bus services Cheap food and drink next door ;)
Stayed in May 2024
Reviewed: 5 May 2024
Heather
United KingdomVery cold during the night
Stayed in May 2024
Reviewed: 4 May 2024
Clifford
United KingdomShower was bad it had a sloping roof banged my head
Cheap but decent
Stayed in May 2024
Reviewed: 3 May 2024
Outdomchakriya
United KingdomA loot of stairs!! Difficult if you have a lot of suitcase
Great location and a historic hotel. Comfy bed and clean, modern room. There's a pub downstairs
Stayed in April 2024
Reviewed: 30 April 2024
Michael
United StatesExterior of the building was being cleaned or renovated so there was much scaffolding around the building.
Location is very close to the city center and Avon River. Easy walking distance to the Cathedral. About a 20 minute walk from the airport. Rooms were very clean.
Stayed in April 2024
Reviewed: 26 April 2024
Rod
United KingdomIt was all okay
Clean, quiet and central.
Stayed in April 2024
Reviewed: 23 April 2024
Elizabeth
United KingdomIt could have been explained a little more slowly the two different ways to enter and exit.
Lovely room. Immaculately clean. Comfortable bed. Superb location. Excellent, affordable price. Good interaction with staff. Very good breakfast. I could use cash in bar and to buy my breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Kay
United KingdomI had asked for a quiet room and my room was at the back of the hotel . Unfortunately there was a rather loud kitchen fan outside which could be heard in the room. Although it stopped later in the evening , it started up again early the next morning. Last time I had a room at the front which was actually quieter! The hotel is currently having some outside work done and is covered in scaffolding which didn’t detract from my stay but I was treated to a workman outside my window the next morning . Fortunately not too early but some warning would have been helpful.
I’ve stayed here once before so I knew what to expect, clean spacious room and easy check in and access around and in and out of the building. Overall the hotel is very good value for money, it is in a great location, has well trained friendly staff and the rooms are excellent, spacious, clean and comfortable . Credit to the staff member who was at reception for check in. She remained professional, helpful and friendly throughout despite the large queue of people and their many requests. I didn’t have breakfast at the hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Clare
United KingdomConvenient and good value
Stayed in April 2024
Reviewed: 14 April 2024
Jason
United KingdomNo scaffold
Location, shower and bed
Stayed in April 2024
Reviewed: 8 April 2024
Theresa
United KingdomScaffolding outside with the builders outside our windows We had to keep the curtains closed
Great location and we have visited before so enjoyed returning
Stayed in April 2024
Reviewed: 31 March 2024
Robert
United KingdomHeating system not working. It was the same the last time we stayed at the same hotel. We were given a heater overnight though as it was so cold. Room although the bed linen was clean the room was very very dusty around the edges of the floor and under the bedside tables. The bathroom was clean and the towels clean and soft and replaced daily when left on the floor as requested... but there is no grab rail in the bath/ shower area which is dangerous and a potential reason for a very bad fall.
Location. Food. Hotel on site.
Stayed in March 2024
Reviewed: 28 March 2024
Mark
United Kingdomyes all good
Stayed in March 2024
Reviewed: 25 March 2024
Anthony
United Kingdomhad to contact Customer Service by phone to get someone to come to reception in order to book in
location
Stayed in March 2024
Reviewed: 22 March 2024
Marcia
United KingdomSuggested a blind at the window in room 215 as streetlight right outside. They noted my suggestion.
Right in centre of town but not noisy, very comfortable.Wetherspoons attached so easy to eat and really helpful & happy staff.
Stayed in March 2024
Reviewed: 19 March 2024
Tricki
United KingdomCheap and had all you needed
Stayed in March 2024
Reviewed: 17 March 2024
Martin
United KingdomClean comfortable room, friendly staff and very near the playhouse
Stayed in February 2024
Reviewed: 17 March 2024
Fraser
United KingdomNo parking and air conditioning in room didn't work properly
Liked location and room
Stayed in March 2024
Reviewed: 13 March 2024
Chris
United KingdomThe hotel being in an old building is labyrinthine. The room while well-appointed felt enclosed, due to having to walk through a series of corridors all alike towards it.
This is a comfortable hotel with well appointed rooms and being situated above (or around) a pub, the facilities for food and drink are good. It is also very central which is good. Walk from the station felt safe and straightforward. The staff - at least the one who I had 90% of dealings with - were approachable and competent.
Stayed in March 2024
Reviewed: 12 March 2024
Graham
United KingdomThe food at breakfast was excellent, however it was served on really cold plates with obvious consequences.
The city centre location is excellent, easily walkable around town.
Stayed in March 2024
Reviewed: 7 March 2024
Philip
United KingdomNothing
Room and location. Breakfast was also very good and great value
Stayed in March 2024
Reviewed: 5 March 2024
Robert
United KingdomBuilding currently undergoing some works so covered in scaffolding obscuring some window views (we were notified of this prior to arrival) also there are some fans on the roof which are constantly on which you can hear (didn't keep us awake but you could always hear them)
Nice comfortable accommodation at a reasonable price, ideal location minutes walk into the centre of Salisbury and Cathederal
Stayed in March 2024
Reviewed: 4 March 2024
Claire
United KingdomNothing
Location
Stayed in March 2024
Pescasseroli, Italy
Tolle, Italy
Madrid, Spain
Buenos Aires, Argentina
Kecskemét, Hungary
Canton, USA
Belgrade, Serbia
Palermo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content