8 Pembridge Garden, Kensington and Chelsea, London, W2 4DU, United Kingdom
#132 of 1,004 hotels in London
Guests' ChoiceBased on 373 hotel reviews
8.7Cleanliness
9.1
Comfort
9.3
Location
9.5
Facilities
8.8
Staff
9.3
Value for money
7.9
Free WiFi
9.3
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End of dialog contentReviewed: 15 April 2024
Shant
United StatesRooms could be bigger but this was expected in London. The positives far outweigh the negatives.
Very clean, high quality finishes, excellent location, such wonderful and accommodating staff. Great lobby bar/restaurant (small and intimate but nice) with outdoor seating. All details are thought out.
Stayed in April 2024
Reviewed: 15 April 2024
Alexa
United KingdomRoom service menu limited
Location is fabulous. So close to so many things but a chic neighborhood filled with gorgeous architecture. Away from the madness of London
Stayed in April 2024
Reviewed: 19 March 2024
Frank
United StatesPerfect location to access central London while avoiding the hustle and bustle in a peacefull neighborhood. The staff is fantastic and especially welcoming.
Stayed in January 2024
Reviewed: 13 March 2024
Philippa
United KingdomThe lounge was small and not that comfortable. Lovely design but maybe a case of form over function. Likewise the bar felt awkward and the tables were always laid for for. It’s good to be ready but feels odd if you are in a bar. No mirror by a plug for drying your hair in the bedroom.
Staff were excellent and location was good for our trip
Stayed in March 2024
Reviewed: 11 February 2024
Michael
United KingdomWith a small room, it would be good to have bigger seating areas
Room small but a large bed and very comfortable. Excellent breakfast and all staff outstanding. Location near Notting Hill Gate station is fantastic
Stayed in February 2024
Reviewed: 25 January 2024
Rekha
MalaysiaPrice is a bit excessive
Location and trust worthy staff
Stayed in January 2024
Reviewed: 12 January 2024
Christopher
United KingdomLighting in the room wasn't ideal. There was a table with two chairs which would be much more useable if it had a light of some sort over it or at least near it.
Perfect location for Notting Hill visit. Hotel is full of interesting creative work of all kinds: art, design, literature and music. Our room had its own vinyl record player. Excellent breakfasts.
Stayed in January 2024
Reviewed: 2 January 2024
Lourdes
United Kingdom.
Lovely environment
Stayed in January 2024
Reviewed: 23 December 2023
Simon
United KingdomNothing
Just the nicest most relaxed place . Great staff.
Stayed in November 2023
Reviewed: 21 November 2023
Jatta
FinlandWe were first shown to a smelly creepy dungeon in the basement, but the staff fixed it when asked and we got a nice room facing inner court. The walls are thin so you need earplugs.
The location and ala carte breakfast were outstanding.
Stayed in November 2023
Reviewed: 6 November 2023
Nancy
Switzerlandthe only issue are the windows, there`s a draft coming from the windows, of course they are tradidional windows, which suit the house perfectly, but I guess in the winter, this could be a bigger issue, no problem in spring, summer and autumn.......
The tube station is right next to the hotel, which is perfect, also with luggage (Notting Hill station). Breakfast is a la carte, we loved it ! The rooms are very nice and there`s a bottle of water complimentary:)
Stayed in November 2023
Reviewed: 26 October 2023
Ola
SwitzerlandA bit pricey for a middle boutique hotel, but I guess this bcos of the Notting Hill :)
Location is great, rooms are spacious
Stayed in October 2023
Reviewed: 23 October 2023
Jeanne
AustriaOnly criticism is that the connections to charging the telephones did not function at all.
Very nice big room, unusual for London hotels and very well appointed
Stayed in October 2023
Reviewed: 22 October 2023
Tilmann
GermanyThe staff, the terrace, the room, the atmosphere
Stayed in October 2023
Reviewed: 22 October 2023
Joanna
United KingdomNothing
Great property in great location
Stayed in October 2023
Reviewed: 21 October 2023
Elaine
United StatesNot a great place to eat dinner as they have a very limited menu.
The hotel is pretty, sparkling clean, and comfortable. Staff was very nice. Breakfast was delicious. Extremely convenient to the Notting Hill Gate tube stop.
Stayed in October 2023
Reviewed: 11 October 2023
Gill
United KingdomLocation and staff. Upgraded to a lovely room.
Stayed in August 2023
Reviewed: 21 September 2023
Rizwaan
United KingdomI thinks what your paying for is the location. The rooms are small furthermore considering it’s a 5 star hotel we were expecting kettle, iron and ironing board, we had to ask for these. Also I was disappointed about the minibar which wasn’t complimentary, maybe I’m used to other hotels which I’ve booked where minibar is complimentary. However this aside it was a comfortable 2 night stay and as I booked predominantly for work reasons it did the job.
Great location next to Hyde park and Kensington palace. Notting Hill is stunning and great architecture all around. Tube station is literally outside. Staff are extremely friendly and helpful. Breakfast was amazing especially the eggs!
Stayed in September 2023
Reviewed: 21 September 2023
Victoria
ArgentinaThe seafty box never worked. Breakfast service slow
Great location. Subway on the corner. Near portobello road and market. Excellent breakfast. Very well decorated
Stayed in September 2023
Reviewed: 17 September 2023
Michelle
AustraliaWould have preferred room upstairs as opposed to -1
Location, staff, aesthetic
Stayed in September 2023
Reviewed: 15 September 2023
Christine
FranceThe corridors are a little bit dark and dull. Maybe a change of colour?
Professionalism and friendliness of the staff Location is great Good choice for breakfast. Smoked salmon was delicious!
Stayed in August 2023
Reviewed: 11 September 2023
Blair
New ZealandHard to fault this hotel
The location is excellent - very close to both the tube station (Notting Hill) and also Kensington Gardens. Although the room was a little small (not unusual in London) it was beautiful, clean, comfortable and quiet. We only had breakfast one morning, but it was great and priced well also.
Stayed in September 2023
Reviewed: 10 September 2023
Richard
United KingdomStayed here before, high quality and great location.
Stayed in August 2023
Reviewed: 8 September 2023
Christina
United StatesNo outlet for hair dryer in our bathroom (basement level) made it difficult to get ready. Lighting in bathroom could have been better.
Location was wonderful - felt tucked away yet minutes away from transportation and all we needed. We loved the ambience and decor in the hotel and rooms. Staff were personable and restaurant, drinks were a nice touch!
Stayed in August 2023
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