Bootham, York, YO30 7BZ, United Kingdom
#41 of 104 hotels in York
Guests' ChoiceBased on 3290 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
9.7
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 7 May 2024
John
United KingdomBreakfast was burnt had been standing too long keeping warm before serving parking extra 10£ per night
Good location clean and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomNo hash browns and 2 sausages at breakfast.
Central location and car parking which is very expensive in York.
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United KingdomThe staff were all very welcoming. Parking was available at £10 extra.
Stayed in May 2024
Reviewed: 5 May 2024
Julie
United KingdomNothing
Both perfect
Stayed in April 2024
Reviewed: 4 May 2024
Hesketh
United KingdomMy partner said he found the bed a bit hard but I was fine. It was 2 single beds together and might have been better if it was one full bed. But a standard double would have been smaller in width ..
The breakfast was great with plenty of choice and within a good time frame. The staff were very friendly. The bathroom in our room was very modern.
Stayed in April 2024
Reviewed: 2 May 2024
Diane
United KingdomA little warm in the room and noise from outside.
Excellent staff
Stayed in May 2024
Reviewed: 30 April 2024
Richard
United KingdomJust one thing just on the 2nd floor .
Lovely hotel great location and within walking distance to the shops, minster and the shambles . Big rooms with rear private parking .
Stayed in April 2024
Reviewed: 30 April 2024
David
United KingdomShower floor very slippery. Non slip mat not big enough. Otherwise very good.
Location excellent. Breakfast very good. Staff very helpful and friendly. Comfortable room. Big bed.
Stayed in April 2024
Reviewed: 29 April 2024
Samuel
United KingdomBeds not very comfortable. New pillows needed
Location excellent for visiting York
Stayed in April 2024
Reviewed: 29 April 2024
Adrian
United KingdomFor the money it was excellent, above and beyond what was expected
Excellent, friendly and attentive staff - not too much though - good balance
Stayed in April 2024
Reviewed: 26 April 2024
Andrew
United KingdomNothing
Great location with parking staff great room and breakfast lovely will definitely stay again
Stayed in April 2024
Reviewed: 25 April 2024
Anita
United KingdomLocation
Stayed in April 2024
Reviewed: 24 April 2024
Daryl
United KingdomThe shower was low and couldn't be adjusted
The bed was very comfortable, the room and all of the other facilities were spotless. Breakfast was beautiful.
Stayed in April 2024
Reviewed: 24 April 2024
John
CanadaMaybe a mini fridge in the room would be a bonus but not a deal breaker at all!
Lovely big room with a large bathroom. King size bed!! Perfect location just outside the walls. Delicious full English along with a continental buffet. Staff was perfect, friendly and very helpful!
Stayed in April 2024
Reviewed: 24 April 2024
Henk
NetherlandsNothing
Comfortable clean hotel in a great location , good breakfast and friendly staff.
Stayed in April 2024
Reviewed: 22 April 2024
Helen
United KingdomNot a thing.
The hotel was in a great location to the main town and the Minster Cathedral. The staff were really lovely and very helpful with anything you needed. Breakfast was really good too - a full English to start the day off!
Stayed in April 2024
Reviewed: 22 April 2024
Robert
United KingdomN/a
Perfect location
Stayed in April 2024
Reviewed: 22 April 2024
Samantha
United KingdomNothing
Close to every thing any clean and comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Sara
United KingdomSpotlessly clean! Staff we’re amazing and location was perfect. Definitely stay again x
Stayed in April 2024
Reviewed: 19 April 2024
Matthew
AustraliaThe bed was a bit weird, one side sagged down a little and since it was two mattresses stuck together that was noticeable.
The room was nice and spacious, the bathroom clean and not too tight. They have a good bar and a breakfast room. It was only a couple of minutes' walk from the city walls, so getting to everything was simple.
Stayed in April 2024
Reviewed: 18 April 2024
Andrea
United KingdomNothing
Lovely staff and great breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Brian
United KingdomNo lift. No handrail up tricky steps to access bathroom.
Excellent location 10 minutes walk from Minster. Good sized comfortable room. Decent breakfast. Secure car parking
Stayed in April 2024
Reviewed: 17 April 2024
Jack
United KingdomPlease replace the coat hangers in the wardrobe of room 6 as we only had 3 and were not useable.
Everything apart from the coat hangers in the wardrobe, which is a minor issue.
Stayed in April 2024
Reviewed: 15 April 2024
Rodrigo
United KingdomAbsolutely friendly and helpful staff.
Stayed in April 2024
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