Upper Frog Street, Tenby, SA70 7JD, United Kingdom
#31 of 37 B&Bs and Inns in Tenby
Guests' ChoiceBased on 975 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
5.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Scott
United Kingdomdiffusers in the room were quite strong and blinds could have done with dusting, but overall us and our friends had a nice stay over , be warned though with the bar downstairs and courtyard out the back with seating in busy times it could be noisy upstairs we were weds to thursday and not over busy so nice
location, parking not far away in multi storey and 24hr parking is great value for money , we did'nt eat there as had a table booked elsewhere and they don't serve breakfast but there is so many places open for breakfast, rooms were light , comfy and clean would stay again
Stayed in May 2024
Reviewed: 29 April 2024
Dennis
United KingdomIt would have been an additional benefit to offer breakfast
Good size well equipped clean comfortable room. Friendly staff
Stayed in April 2024
Reviewed: 22 April 2024
Siddell
United KingdomWebsite stated a full Welsh breakfast included only to be told they no longer serve breakfast. Live entertainment near by went on so late it got really noisy at times, not the fault of the normandie but annoying.
Great location, great food and pleasant staff.
Stayed in April 2024
Reviewed: 15 April 2024
Amy
United KingdomRight in the heart of Tenby, perfect for exploring the little town. Saturday night in Tenby is fun :) lots of good pubs nearby. Our room was quiet, comfy bed. Simple, but absolutely fine for what we were after.
Stayed in April 2024
Reviewed: 13 April 2024
Jemma
United KingdomCould have had more working channels on the TV, but other than that everything was great
The room was spacious, comfortable and cosy with a great shower. Location was fabulous, almost in the centre of Tenby so close to all the shops, bars, and 5 minutes from the beach. Staff were super helpful and friendly and made sure we had everything we needed
Stayed in April 2024
Reviewed: 12 April 2024
Robert
United KingdomUncomfortable beds (needs new mattress) and the noise from the street outside
Have visited many times for food and drinks , never stayed there
Stayed in April 2024
Reviewed: 6 April 2024
Susan
United KingdomWe arrived earlier than expected, but that was not an issue at all - we offered just to leave our bags but the lady that checked us in said no that isn't necessary, I can check you in now. Also to say they did offer more of a personal service in as much as they took us to our room (not just handing a key and pointing to where the room location was) which you do not often see these days. Great location in Tenby and would certainly stay again
Stayed in April 2024
Reviewed: 30 March 2024
Alison
United KingdomStairs!
We went out for breakfast.
Stayed in March 2024
Reviewed: 29 March 2024
Catherine
United KingdomFood was overpriced
Great location, clean and friendly
Stayed in March 2024
Reviewed: 20 March 2024
Stokoe
United Kingdomcould not get wifi in the room 6
the room was lovely thank you and clean
Stayed in March 2024
Reviewed: 12 March 2024
Jo
United KingdomWould have been nice if breakfast was available in pub downstairs Heated towel rail would have been good in early March
No breakfast - I was pleased there was so many tea, imitation milk available
Stayed in March 2024
Reviewed: 26 February 2024
Julian
United KingdomNought
Central location in Tenby, rear door through castle wall so Multi Storey Car Park is only 4 mins away.
Stayed in February 2024
Reviewed: 21 December 2023
Anita
United KingdomGood location
Stayed in December 2023
Reviewed: 25 November 2023
Hilzry
United KingdomFoe my partner the bed was a little small length ways for him
Room was fabulous, bathroom facilities good. Room kept lovely and warm
Stayed in November 2023
Reviewed: 9 November 2023
Rebecca
United KingdomOver priced room
Location
Stayed in September 2023
Reviewed: 16 October 2023
Teresa
United KingdomNoisy people outside till 3am
Lovely and clean and great location
Stayed in October 2023
Reviewed: 13 October 2023
Michael
United KingdomFew Cobwebs around the window and the toilet brush quite dirty..
Central location very good as I had my elderly mother with me. Lovely, very comfortable bed. Staff very helpful.
Stayed in October 2023
Reviewed: 23 September 2023
Kelly
AustraliaOur door didn’t lock onto the roof top verandah and we couldn’t get the shower to turn on.
The location and the facade
Stayed in August 2023
Reviewed: 22 September 2023
Jane
United KingdomGreat location, food and staff. Everything lovely and ckean
Stayed in August 2023
Reviewed: 21 September 2023
Rowlands
United KingdomWater was coming through the extraction fan in the bathroom Tuesday night due to weather.
Location in Tenby, right next to everything! Nice decor and the bar looked cosy!
Stayed in September 2023
Reviewed: 21 September 2023
Elizabeth
United KingdomNothing to dislike
Great location. Staff were very helpful and engaging. Food was lovely with good menu choices.
Stayed in September 2023
Reviewed: 17 September 2023
Asif
United KingdomThe Wi-Fi was not working. The staffs didn't even seem interested to give an answer for that. The staffs should be more friendlier.
The location was pretty convenient.
Stayed in August 2023
Reviewed: 16 September 2023
Sarah
United KingdomBreakfast included would have been a bonus for the price. Bed wasn’t comfortable for me (I ended up on the sofa in the room, personal preference as my husband slept like a baby!)
Location was excellent, rooms big and clean, friendly staff
Stayed in September 2023
Reviewed: 8 September 2023
Susan
United KingdomSo noisy with a beer delivery at 7.30am. No staff around at all at checkout time.
Good and location were great, staff were very nice.
Stayed in September 2023
Zürich, Switzerland
Athens, USA
Świnoujście, Poland
Neukirchen am Großvenediger, Austria
Castelnau-dʼAuzan, France
Malia, Greece
Moena, Italy
Davenport, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content