Toll Bar Road , Grantham, NG32 2HT, United Kingdom
#4 of 7 hotels in Grantham
Guests' ChoiceBased on 1441 hotel reviews
7.1Cleanliness
7.8
Comfort
7.7
Location
7.9
Facilities
7.5
Staff
8.2
Value for money
7.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Iain
United Kingdomprice of breakfast
good staff clean
Stayed in April 2024
Reviewed: 30 April 2024
Karen
United KingdomNo staff on reception to check in. Had to wait a good while. Room very basic/tired. Heating control did not work. Like an oven!
Location right next to Aintree (attending show there)
Stayed in March 2024
Reviewed: 30 April 2024
Michael
United KingdomThe breakfast was excellent and the staff were very helpful to cater for my wife’s gluten free requirements. A nice dip before breakfast in the pool.
Stayed in April 2024
Reviewed: 27 April 2024
Chris
United KingdomNo tea and coffee in your room, bar was expensive.
Clean and friendly
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
United KingdomI thought it was disgusting that when we came back to our room the cleaners had left the used teabags and rubbish etc
Beautiful place but rooms very tired, especially carpets
Stayed in April 2024
Reviewed: 23 April 2024
Frederick
United Kingdomsausage at breakfast poor
room . bacon at breakfast
Stayed in April 2024
Reviewed: 21 April 2024
David
AustraliaWe chose this property as a stopover on our journey. Although situated in an isolated position, It was conveniently close to York and other places we wished to visit. Our room was a good size and comfortable, with a hot shower and comfy bed. The staff were friendly and helpful. Dinner was delicious and Our breakfast was cooked to order, with many other options.
Stayed in April 2024
Reviewed: 19 April 2024
Gwyneth
United KingdomMy room always seems to be at the other side of the hotel every time. If would be nice on my next visit to be closer to reception.
Convenient
Stayed in March 2024
Reviewed: 16 April 2024
Pea
United KingdomPeople had phones at poolside!!! NO! Room was comfortable but tatty- paint missing in areas, rusty bath rail, hole in duvet cover
Pool and library areas- (but.. no books.) Staff were helpful and request for room with bath was taken seriously and even gluten free snacks in room after dietary requirements stated.
Stayed in April 2024
Reviewed: 12 April 2024
Patricia
United KingdomCorridor looked very tired, carpets were very dirty, bedroom doors need repainting. Expensive drinks. Very limited menu in the restaurant.
Handy location. Friendly staff. Rooms comfortable.
Stayed in April 2024
Reviewed: 11 April 2024
Charlie
United KingdomThe fact the lock on my door was temperamental, i returned from work to find my door completely unlocked ......luckily all my valuables were still there . It was very noisy, creaky with people moving around rooms/corridors etc furnishings very dated with worn carpet etc .
Location was nice and convenient
Stayed in April 2024
Reviewed: 10 April 2024
Carol
United KingdomOnly one negative experience during my stay - I ordered the chilli con carne in the bar one evening for my son and the quantity that was served was TINY!! It was under the heading of main courses and it was around the same price as the main courses but it was the size of a starter (slightly smaller than the starter I ordered in fact). WHY? Nothing else in the hotel seemed like bad value for money so this was a standout disappointment. I should have commented at the time but I was too shocked!
Staying at the Barn Hotel was a really pleasant experience. I had a superior room which was very spacious and quiet - the first hotel I've ever stayed in where I wasn't woken several times by doors banging, floors creaking etc. The staff were universally friendly and helpful. All in all a great experience.
Stayed in March 2024
Reviewed: 10 April 2024
Heather
United KingdomWindow paintwork needed attention. Marks on the bedroom walls
Stayed in April 2024
Reviewed: 7 April 2024
Marshall
United KingdomRoom was noisy due to some outside mechanism?
Beer was expensive. Breakfast was excellant
Stayed in April 2024
Reviewed: 7 April 2024
Kaybie
United KingdomLayout of the room could have been better for the bed's as there wasn't a socket by the single bed and no bedside table
Very helpful and friendly staff Food was delicious Very nice good size room
Stayed in March 2024
Reviewed: 2 April 2024
Sarah
United KingdomBreakfast items were not being replenished. More staff needed at breakfast time
Size of room and cleanliness
Stayed in April 2024
Reviewed: 1 April 2024
Dawn
United KingdomPremium price for B&B and probably due to spa facilities but as a wedding guest didnt have time to benefit from these. Breakfast was very disappointing. Buffet style but items not available or very dry. I had breakfast without egg as no fried available and scrambled looked very over baked. Whilst we got a table when it got busier tables weren't cleared quick enough for other guests to get a table or they were having to wait for fresh items.
Attended for a Wedding and service and Wedding catering and function rooms lovely. Bedrooms very big almost bigger than needed.
Stayed in April 2024
Reviewed: 31 March 2024
Cleo
United KingdomI left my coat in the wardrobe, the reception staff member wasn’t very helpful but said he would ask the cleaners and call me back. I never got a call back so we just popped in on the way home about 5 hours later and after 20 mins of hunting turned out the cleaner had it. I’m not sure the reception member I spoke to on the phone even tried to find my coat.
Decent spa facilities, not luxurious but well worth the cheap price. Very good meal in the bar on the evening because we forgot to book and everywhere else was full. Buffet breakfast was also great value for money and was self service. Room was clean and shower was hot and good quality. This was a winner for value for money and everything we needed for one night stay.
Stayed in March 2024
Reviewed: 25 March 2024
Elizabeth
United KingdomThe food was basic and pricey. The mattress was hard
The location for us for Arena UK was very good. The bath was really nice!
Stayed in February 2024
Reviewed: 18 March 2024
Stephen
United KingdomNow the bad bit... unfortunately Friday Night Dinner Service was awful. Despite everyone pre booking meals in advance orders were coming out incorrect and meals dumped on the side in the corner to go cold before servers realised where they were supposed to go to. This was a really poor service did hold us or the rest of the guests there in much hope for the service on the wedding day!! Then fire alarm sounded in early hours of Sunday morning not good when everyone recovering from the night before.
Lovely countryside location. We were here for a friend's wedding/anniversary. Absolute brilliant on the Saturday for the wedding everything was perfect room setting and the service provided by your staff
Stayed in March 2024
Reviewed: 16 March 2024
Selina
United KingdomNice spa facilities but disappointed pool only open till 8.30pm, most places till 9. I went in at 7.30 and then the staff started cleaning up around the pool just after 8, giving the impression they wanted to finish early. As soon as a couple were out of jacuzzi at 8.10, the staff put cover over it. Made me feel uncomfortable been there at that time and that they wanted us to leave.
Room was very nice and clean, plenty of parking. Beds comfortable, plenty of tea and coffee in room. Staff on reception very welcoming.
Stayed in March 2024
Reviewed: 15 March 2024
Andrea
United KingdomRestaurant was closed evening we arrived without being previously told on arrival we expected to use restaurant but on check in was told its closed. TV dident work in room but that dident really bother us. Outside of building looking tired and tatty.
Comfortable and clean friendly staff nice pool lots of parking
Stayed in March 2024
Reviewed: 13 March 2024
Scott
United KingdomVery dated hotel, breakfast wasn't great under hot plates for a while. Location not great for pleasure.
Large room and bed.
Stayed in March 2024
Reviewed: 11 March 2024
Mccallum
United KingdomNothing
Wasnt there long but enjoyed what we saw.
Stayed in March 2024
Ras al Khaimah, UAE
Vilnius, Lithuania
Niagara Falls, Canada
Les Menuires, France
Seoul, South Korea
Lignano Sabbiadoro, Italy
Arenella, Italy
Catania, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content