296 Glasgow Road, Hamilton, G72 9DG, United Kingdom
#4 of 22 hotels in Hamilton
Guests' ChoiceBased on 262 hotel reviews
8.7Cleanliness
9.3
Comfort
9.1
Location
8.7
Facilities
8.7
Staff
9.4
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Patricia
United KingdomHeard the glass getting emptied early
Very clean
Stayed in April 2024
Reviewed: 9 April 2024
Mark
United KingdomCar park was full when we arrived, but managed to get a parking space without too much difficulty.
Great food on site, ideal location for what we were attending. Bedroom perfect.
Stayed in March 2024
Reviewed: 25 March 2024
Chris
United KingdomThe room was a little noisy as it faced the main road.
Great staff, fab breakfast, warm , large room with good level of furnishings, modern facilities. The restaurant food was excellent.
Stayed in March 2024
Reviewed: 11 March 2024
David
United KingdomI would have like a safe in the room
The breakfast was fine - as expected
Stayed in March 2024
Reviewed: 22 February 2024
Adrian
United KingdomFresh produce and cooked to order by the chef.
Stayed in February 2024
Reviewed: 21 February 2024
Sheree
United KingdomComfortable rooms nice food
Stayed in February 2024
Reviewed: 28 January 2024
Ritsa
United KingdomAll was good.
Clean lovely place with exceptional food. High class.
Stayed in January 2024
Reviewed: 21 January 2024
Jolyon
United KingdomRoom quite small for two people - bathroom very snug. However, it is a room above a restaurant so exactly as we expected.
Location good and the staff all very pleasant and helpful.
Stayed in January 2024
Reviewed: 28 November 2023
Ellen
United KingdomRoom was very clean and cosy
Stayed in November 2023
Reviewed: 23 November 2023
John
United KingdomRoom at the rear was very noisy, people shouting at 0100 in the car park would ask for a front facing room in the future
Friendly staff and excellent food
Stayed in November 2023
Reviewed: 14 November 2023
Alasdair
United KingdomNA
Clean, quiet, comfy bed, friendly staff, great breakfast
Stayed in November 2023
Reviewed: 13 November 2023
Normann
United KingdomN/a
Very friendly stay, good food, well laid out room
Stayed in November 2023
Reviewed: 13 November 2023
Kevin
United KingdomLovely hotel. Staff were absolutely lovely. Great room and absolutely terrific breakfast.
Stayed in November 2023
Reviewed: 25 October 2023
Andrew
AustraliaNothing.
The property was clean and tidy the shower was great the staff were very helpful and always there to help with anything. And the breakfast was magic.
Stayed in October 2023
Reviewed: 19 October 2023
Andrew
United Kingdomnothing
very attentive staff, food was excellent and rooms were spotlessly clean
Stayed in October 2023
Reviewed: 2 October 2023
David
United KingdomRoom was spacious,spotlessly clean , comfortable and nicely decorated
Stayed in October 2023
Reviewed: 29 September 2023
Stephen
United KingdomN/a
Everything
Stayed in September 2023
Reviewed: 28 September 2023
Vicky
United KingdomThe rooms are nice and modern just small and the bathroom feels like it's in a cupboard; but a nice shower room even so.
The staff were amazing so friendly. The restaurant and bar is lovely.
Stayed in September 2023
Reviewed: 22 September 2023
Rock
United KingdomNothing at all
I thought that the hotel was the best that I have stayed in for years Thank you James Rock
Stayed in September 2023
Reviewed: 20 September 2023
Keith
United KingdomNothing it was an excellent hotel for the price, excellent value
Room spotlessly clean and everything provided. Food available and very polite and helpful staff
Stayed in September 2023
Reviewed: 19 September 2023
Jake
United KingdomFood in the restaurant was lovely. Staff was very helpful.
Stayed in September 2023
Reviewed: 1 September 2023
Karen
United KingdomNothing.
Very welcoming. Modern. Clean. Lovely decor.
Stayed in September 2023
Reviewed: 28 August 2023
Jennifer
United KingdomNo decaffeinated tea or marmalade for breakfast. The washbasin in the en-suite was so small, could hardly get two hands in. I had to stand on a towel in the shower as the base was very slippery and there was nothing to hold on to; not good for anyone with mobility and/or balance problems.
I had water to drink and a plain omelette- see below for explanation. Husband enjoyed the full Scottish breakfast.
Stayed in August 2023
Reviewed: 28 August 2023
Kevan
United KingdomExcellent and friendly staff.
Stayed in August 2023
Hondarribia, Spain
Killybegs, Ireland
Kaikoura, New Zealand
Irving, USA
Hummelstown, USA
Jerusalem, Israel
Lisbon, Portugal
Panama City, Panama
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content