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Reviews of The Pier Hotel 4 stars

The Pier Hotel, The Quay, Harwich, Harwich, CO12 3HH, United Kingdom

#3 of 23 hotels in Harwich

Guests' Choice

Review score

Based on 479 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 1 May 2023

    8.0
    Very enjoyable stay with attentive and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The parking space allocated to our room was occupied by a white van when we returned from a trip and with all the other spaces taken, it was necessary to park opposite the hotel.

    The location was perfect and breakfast served with humour and personality. Although the room we occupied was not the room booked, it was a good room with 'sea views' in the annexe.

    Stayed in April 2023

  • Reviewed: 27 April 2023

    10
    Very good, would recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    A personal thing, but I find high tog duvets often too warm and kick them off during the night

    Breakfast served in the first floor restaurant overlooking the harbour. Lovely staff, very relaxed and gorgeous food

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Both the desk staff and breakfast staff were exceptional.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in April 2023

  • Reviewed: 18 April 2023

    9.0
    Adore this little boutique hotel makes for a very luxury feel weekend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    cannot think of anything

    the little touches are important - luxury bed linen and throw and X-Large bed complimentary water and Pelegrínos in own mini fridge along with fresh milk for the hot drinks Sea view spacious room and very well appointed bathroom outstanding level of service in the restaurant for both breakfast and dinner

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel and our 2 rooms were great, food was great and staff and service, Breakfast was generous and such a warm friendly welcome We would love to stay again

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    A fab hotel staff friendly and accommodating
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I can't think of anything that I didn't like apart from maybe the towel radiator could of been on the wall rather than near toilet as it was very hot

    What a lovely Easter break we had at this hotel staff were very friendly and ensured all our needs were met Room was lovely bed comfy and we both had a couple of good night's sleep Food was amazing exceeded our expectations location was fab handy to be near ferry I liked the idea of the extra lounge area in the building next door

    Stayed in April 2023

  • Reviewed: 3 April 2023

    10
    Great, comfortable hotel with very friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has friendly staff, beautiful rooms, a very good restaurant and a great breakfast selection. We were a bit early for breakfast in order to catch the ferry and the staff were so sweet and helpful. We had a delicious breakfast and we were on our way well on time. We can definitely recommend this hotel!

    Stayed in April 2023

  • Reviewed: 27 March 2023

    8.0
    Enjoyable with family time
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive for the area hotel and restaurant.

    Position of hotel and over all look of hotel

    Stayed in March 2023

  • Reviewed: 18 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    bit pricey for out of season?

    comfortable room, very good breakfast, friendly staff

    Stayed in March 2023

  • Reviewed: 5 March 2023

    9.0
    9/10 ! will definitely stay again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    could do with more plug points and maybe USB points too main lights in room were insufficient

    very friendly staff in every department. good choice of drinks in bar, especially cocktails lovely room looking out to sea very clean and tidy and nice touches in room with fridge mini bar etc superb breakfast

    Stayed in March 2023

  • Reviewed: 20 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast, beds really comfortable, staff friendly and helpful. Would recommend..

    Stayed in February 2023

  • Reviewed: 16 February 2023

    9.0
    Great hotel in the heart of historic Harwich
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Fantastic staff, great breakfast, suberb location, great room with comfy bed

    Stayed in February 2023

  • Reviewed: 23 January 2023

    9.0
    Lovely hotel, with great and friendly staff. The place has a particular, nice charm.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Lovely hotel with very friendly staff. Well located and stylish and very quaint inside.

    Stayed in January 2023

  • Reviewed: 15 January 2023

    8.0
    lovely short stay. old Harwich very charming. lovely winter walks along the front. hotel very welcoming with a lovely br
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    our room was right at the back on the ground floor so a bit noisy. in hindsight would book a sea view

    very clean and comfortable. very good shower. loved the communal lounge area

    Stayed in December 2022

  • Reviewed: 28 December 2022

    10
    A perfect day..
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great, the place, location, the staff and the food. It was a perfect day to celebrate our anniversary with my wife. Thank you very much.

    Stayed in December 2022

  • Reviewed: 23 December 2022

    10
    lovely attentive staff. very helpful and informative. very comfy with nice touches
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    on the dock front and easy parking. very festive

    Stayed in December 2022

  • Reviewed: 20 December 2022

    8.0
    would be happy to return
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    lovely historic hotel. friendly staff and restaurant food was delicious

    Stayed in December 2022

  • Reviewed: 19 December 2022

    8.0
    Our bonus vacation was truely a bonus now
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heater was a bit wonky, despite the knob being turned off, the heater was still burning hot (during the night). But nothing that opening a window could not fix.

    The staff were excellent, and I do mean all of them. The food was great and they were very generous. The room was bigger then we expected and the bathroom was lovely. We brought our two dogs and they could not have been treated better by all of the staff (and the other guests ;) )

    Stayed in December 2022

  • Reviewed: 1 December 2022

    10
    Lovely room, great restaurant and top rate service from the staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was all excellent.

    Breakfast was excellent quality with first class service.

    Stayed in December 2022

  • Reviewed: 17 November 2022

    9.0
    hidden gem
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Nicest hotel in the area, loved the layout as well

    Stayed in November 2022

  • Reviewed: 15 November 2022

    8.0
    great pet-friendly hotel handy for ferry port
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was stiflingly hot, even with the sash window open.

    Very pet-friendly and lovely staff. Food and drinks good quality, especially the gin bar! Handy for morning ferry departures and the promenade nearby is a great dog-walking area.

    Stayed in October 2022

  • Reviewed: 9 November 2022

    10
    Great hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Lovely hotel. Comfortable with attentive staff. Breakfast was fantastic too.

    Stayed in November 2022

  • Reviewed: 9 November 2022

    9.0
    A very well run hotel with charm and good staff in an interesting part of England and Harwich itself.
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to dislike at all.

    Thé Pier is nothing short of charming in its location and in itself. The rooms are very comfortable, the staff could not be more welcoming and the food (restaurant and breakfast) is also outstanding. We had requested that we pay for the room for our friends and the whole arrangement was expertly and discreetly handled.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    mirror only in bathroom,

    clean comfortable room, nice view. staff very polite and friendly. good location

    Stayed in August 2022

  • Reviewed: 7 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food is amazing

    Stayed in November 2022

Showing 76 – 100

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