Reviews of The Pilot Inn
89 Meads Street, Eastbourne, BN20 7RW, United Kingdom
#18 of 39 B&Bs and Inns in Eastbourne
Guests' ChoiceReview score
Based on 613 hotel reviews
9.2Score breakdown
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Cleanliness
9.5
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Comfort
9.4
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Location
9.4
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Facilities
9.4
-
Staff
9.6
-
Value for money
9.2
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Free WiFi
9.2
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Reviewed: 4 June 2024
Ian
United Kingdom6 reviews9.0“Lovely! Have rebooked! Food was amazing!”- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
No parking available upon arrival.
Location and food was amazing!
Stayed in May 2024
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Reviewed: 31 May 2024
Michelle
United Kingdom10 reviews9.0“Lovely location, friendly staff and room tight for what we needed”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Very dark room, shower not very powerful
Great location, friendly staff, delicious food
Stayed in May 2024
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Reviewed: 31 May 2024
Frances
United Kingdom10 reviews10“Fab stay at The Pilot Inn, highly recommend”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Great location, a short walk to the sea front. Staff were great, recommend dining at the pub
Stayed in March 2024
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Reviewed: 26 May 2024
Frank
United Kingdom34 reviews3 helpful votes10“Our third stay and we will be back again. Love the place.”- • Leisure trip
- • Group
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing to dislike.
Excellent dinner and breakfast Staff were all charming and helpful
Stayed in May 2024
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Reviewed: 25 May 2024
Richard
Netherlands24 reviews10Exceptional- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
Nice location with a very pleasant pub.
Stayed in May 2024
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Reviewed: 21 May 2024
Angela
United Kingdom51 reviews6 helpful votes10“Wonderful location and property with super friendly staff”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
Would prefer a proper door on the bathroom rather than a shower door with gaps beneath. Would have liked a full length mirror and a magnifying mirror if being really fussy. Carpet needed a clean and a couple of bits needed fixing in the room. Prefer a larger bed. Local art on the walls rather than Paris would have been preferable.
Loved the location so close to the seafront. Free parking excellent. Staff friendly and helpful - better than any other hotel I’ve stayed in. Bedroom large and modern.Bathroom clean and modern. Breakfast wonderful, outside space great if good weather.
Stayed in May 2024
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Reviewed: 20 May 2024
Maria
United Kingdom3 reviews1 helpful vote10“Lovely little flat - well worth a stay”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Some minor fixings needed - some curtain tie back hooks have come off the walk and the front door lock fell apart when we left.
It was well proportioned and well equipped. Comfortable and clean. Owner was very helpful with an early check in and being available when we had some issues with the front door lock on deoaeture.
Stayed in May 2024
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Reviewed: 20 May 2024
Rogerio
Canada22 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing at all
Staff, great foid, and amazing atmosphere
Stayed in May 2024
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Reviewed: 18 May 2024
Simon
United Kingdom3 reviews9.0“We booked five nights and ate in there five nights says it all.”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 5 nights
- • Submitted via mobile
Nothing really.
The pub was located in a very nice neighbourhood close to the Seven Sisters and South Downs national park.The accommodation was very comfortable and nicely decorated with all amenities we needed.The staff were excellent and very friendly and professional.The food was probably the best we have had in a pub with great service too.
Stayed in May 2024
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Reviewed: 10 May 2024
Glenn
United States37 reviews10“Great place to stay!”- • Leisure trip
- • People with friends
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
It was all wonderful. Nothing we didn't like.
The staff was wonderful, and the good was very good too! We had a very nice stay.
Stayed in May 2024
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Reviewed: 5 May 2024
Jan
United Kingdom6 reviews8.0“Very good would recommend it to anyone”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 3 nights
- • Submitted via mobile
Don’t agree with putting service charge on bottles of wine and drinks served with dinner
Good position excellent staff good food
Stayed in May 2024
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Reviewed: 2 May 2024
June
United Kingdom5 reviews1 helpful vote10“A little gem!”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was amazing and fully equipped with an iron and hairdryer. There was also a mini fridge with water which was a lovely touch. We had a beautiful walk-in shower and a roll top bath. Every detail was covered. It was quiet and no noise from the bar downstairs. The food was amazing and the staff can’t help you enough, a very happy and hard working team. The location is perfect, near the beach and the start of the walk up to Beachy Head and also walking distance to Meads village and the town centre. Would definitely return and tell all my friends!
Stayed in April 2024
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Reviewed: 1 May 2024
Diane
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Pub shut at 8pm on the Sunday we stayed. Next time we will stay a week day 🙂
Friendly staff
Stayed in April 2024
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Reviewed: 27 April 2024
Nancy
United States12 reviews10“Lovely place. Would definitely come back!!!”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 2 nights
Climb up the stairs with suitcase was a little difficult, but coming down was fine.
Location was fine. Facilities were wonderful. Restaurant was great. Everything was excellent.
Stayed in April 2024
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Reviewed: 25 April 2024
Reuben
United Kingdom8 reviews10“Great little place to stay, in an ideal location.”- • Leisure trip
- • Solo traveller
- • Premium Double Room
- • Stayed 3 nights
It's really hard to put anything in this "What didn't you like?" box when there was basically nothing I disliked. Oh, must admit I've got in the habit of bringing my own loo roll, because what's provided is like sandpaper: this would literally be my only complaint, and I've had the same issue elsewhere, so maybe it's just me? My companion last year didn't have a problem, and she is really fussy!
Fourth time I've stayed here in the past year, in fact now if I need to be in Eastbourne I will not stay anywhere other than here: since my first visit in July 2023, I've planned all my subsequent trips around when the Pilot Inn had accommodation available. Location is brilliant, food is great, staff are polite, rooms are nice.
Stayed in April 2024
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Reviewed: 22 April 2024
Louis-nicolas
Canada5 reviews10Exceptional- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
Great inn with clean rooms and great food. I highly recommend.
Stayed in April 2024
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Reviewed: 12 April 2024
Laurence
United Kingdom4 reviews10Exceptional- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 1 night
nothing really
The hotel room was fantastic, the staff was incredibly welcoming and accommodating, and the restaurant served delicious food. I will definitely stay here again if I ever come back to Eastbourne.
Stayed in April 2024
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Reviewed: 11 April 2024
Timothy
United Kingdom14 reviews10Exceptional- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 3 nights
- • Submitted via mobile
brilliant staff. great food. great location
Stayed in April 2024
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Reviewed: 6 April 2024
Charles
United Kingdom1 review9.0“Excellent staff. Food was great. Good position for a walk along the promenade”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
Nothing really. Could have done with water glasses in the room but we were given some in the restaurant so not really a problem
Excellent breakfast of avocado on toast with halloumi. Lovely fresh tea. Ate in the restaurant in the evening and had a very good meal. The bass was beautifully cooked. There was a problem with the booking.com payment but the staff were amazingly helpful and it was all sorted. We were going to a funeral and we asked to leave our car for a little longer and we were offered our room as well to get changed in even though we had checked out. Thank you Amber
Stayed in April 2024
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Reviewed: 4 April 2024
Kathleen
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Dinner was amazing!! Pub was beautiful Town was gorgeous! Suite was amazing
Stayed in April 2024
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Reviewed: 31 March 2024
Anthony
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 2 nights
- • Submitted via mobile
Small car park
Food quality
Stayed in March 2024
-
Reviewed: 24 March 2024
John
United Kingdom9 reviews1 helpful vote9.0Superb- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No complaints.
Quality of the breakfast exceeded expectations.
Stayed in February 2024
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Reviewed: 24 March 2024
Paul
United Kingdom10 reviews9.0“We had a lovely & comfortable stay, all staff were friendly and welcoming.”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Didn’t have breakfast, but did have a meal in the evening on arrival. The food was delicious. Certainly would highly recommend.
Stayed in March 2024
-
Reviewed: 10 March 2024
Denis
United Kingdom11 reviews10“An excellent facility,spotless rooms ,friendly helpful staff and incredibly generous food.Fantastic.”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 2 nights
Nothing.
Excellent really generous breakfast ,served quickly and humorously.
Stayed in March 2024
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