Check in we were ignored by staff for quite some time. The trains! Not their fault but perhaps it should be mentioned in their write up. Ear plugs were a nice touch though!

Room was spotless although small, but we were only there to sleep. Breakfast was perfect.

Stayed in May 2024

Room was a tiny bit cramped, and woke up with incredibly dry lips, so not sure if the air conditioning/ dehumidifier was turned up a bit high.

Loved the location, loved the free bottles of water

Stayed in May 2024

Despite the double window which blocked sounds amazingly, still loud noises from passing trains 4x hour. Very busy and loud pub below with television screens everywhere - didn't feel comfortable going down or eating in the pub. I hadn't expected this from the information on booking.com. Also when a football game is on and it is very busy, children are not allowed in the pub downstairs! Note: noises from the pub were not audible in the hotel room. Except for ordering a (good) egg dish there was almost nothing to eat at breakfast. Stair case narrow: couldn't navigate with both my backpack and suitcase at the same time.

Perfect location in centre of Londen, across the street from Waterloo station, next to restaurants and shops. Nice, clean room, nice shower.

Stayed in April 2024

room was small - as expected for this prime location.

fabulous - couldn't be more convernient" location if travelling to or from Waterloo, easy access to all of London by tube from Waterloo Breakfast was exceptional - both vegetarian and meat options with juices, teas, coffee, fruit and croissants to help yourself to - if you have room after the perfectly cooked and served full English or imaginative vegetarian breakfast.

Stayed in May 2024

Nothing. Staff friendly and helpful.

Breakfast was excellent

Stayed in May 2024

Train noises

Close to underground

Stayed in April 2024

Noise from trains as is next to Waterloo Station

Clean and comfortable rooms, great breakfast in good location.

Stayed in May 2024

Hotel looks tired Pillows very uncomfortable

Great location for station and South Bank

Stayed in May 2024

The room was uncomfortably hot (even in the middle of a very cold April!) with very limited window-opening options and no aircon or fan

Perfect location for our one-night stay for a South Bank event Good cooked-to-order breakfast Modern "boutiquey" room decor

Stayed in April 2024

The noise. We were not informed during check in of a limited breakfast service on the day we left and arrived o minutes after 9am, breakfast finished at 9. The staff member spoke with was initially abrupt and quite angry, it seems there were a few of us not informed of this which put their morning plans back. I wanted to leave and get breakfast elsewhere as I felt like we had out the hotel out! However he offered to make us breakfast 'as long as we were quick' and later apologised for his manner. Which I appreciated. Our room was up 3 flights of steep narrow stairs, travel light if you're on the top floor!

Good location for travelling around, however extremely noisy at night. Even with the windows closed and the provided earplugs (a nice touch) it still was loud enough to disturb a light sleeper.

Stayed in May 2024

We were in a luxury double room but the room was quite small and a little bit weary although very clean. Our room faced Waterloo Road so was a bit noisy but, hey, it’s central London and ear plugs were provided. We slept well despite the road outside

Excellent location, friendly staff and a very good breakfast with lots of choice. Fridge in the room with complimentary drinks included

Stayed in April 2024

Breakfast could have been a little better

Close to everything, near tube / train station

Stayed in March 2024

Lovely friendly pub/hotel. Rooms were clean and had everything we needed. Opposite Waterloo which was so convenient for us getting too and from O2. Plentiful breakfast included. Fantastic Italian restaurant a few doors down which was a bonus!

Stayed in April 2024

Wash basin was ridiculously small, with a shelf above it, so it was impossible to have a wash or brush teeth without loads of water spilling onto the floor (see photo)

Good location. Great breakfast. Tea and coffee making facilities, with biscuit. Room adequate. Reasonable attempt to reduce noise from outside with triple glazing.

Stayed in April 2024

Nothing

Location location location

Stayed in April 2024

The rooms are very close to the railway lines, and the noise travels through. Noise from the street could also be heard. Efforts have been made to put extra layers of glazing in, but it was still noisy, and the when trains came past there was a prominent rattling of some fixtures in the room (for instance the door handle which was right beside the bed). I had to buy earplugs; I feel these should perhaps be provided by the B&B.

The staff were great and were proactive in being helpful. For example they went the extra mile at breakfast ahead of the marathon, putting on an early breakfast and making sure I had everything I wanted. Also, the room cleaning staff were brilliant!

Stayed in April 2024

Location and friendly staff. Guest only entrance to rooms.

Stayed in April 2024

They did not supply decaf tea or coffee. Apparently, there is no demand for it. As expected, there was a lot of road traffic noise.

The hotel was in a great position for everythingvwe wanted to do. The breakfast was really good.

Stayed in April 2024

No lift.

Everything

Stayed in April 2024

The location, staff and breakfast. The hotel catered very well for runners and non-runners.

Stayed in April 2024

Nothing!

Breakfast was good and area fine.

Stayed in April 2024

Wasn’t as clean as I could have been in the room.

Comfy beds, room was warm

Stayed in April 2024

It is a happy lively busy pub . However our room was very quiet so after a Theatre trip we went to bed.

All the staff were kind and helpful .There isn't a lift but our bags were taken upstairs for us. The food was was very good with delicious choices of breakfast.

Stayed in April 2024

3 flights of stairs and no lift as an asthma suffer not great. Staff were very miserable on the Sunday morning and practically threw my breakfast at me. Cleaner very rude.

Great location. Owner great and breakfast fab

Stayed in April 2024