5 Lower Belgrave Street, Westminster Borough, London, SW1W 0NR, United Kingdom
#509 of 1,010 hotels in London
Guests' ChoiceBased on 6143 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
9.5
Facilities
7.9
Staff
9.1
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 8 May 2024
Elizabeth
AustraliaGreat location close to everything. Great staff. Didn't have breakfast so can't comment Would recommend.
Stayed in May 2024
Reviewed: 8 May 2024
Erika
United StatesThe rooms did not have much storage space. The shower door did not go to the floor all the way, which resulted in water flowing into the rest of the bathroom each time it was used.
The location was in a great spot to train stations, a bus station, shopping, restaurants, convenience stores, bars and various attractions. The customer appreciation evening was great. The mocha served was delicious!
Stayed in April 2024
Reviewed: 7 May 2024
Joe
United KingdomGlass door and wall to the bathroom, I will never understand why hotels do this.. to the shower fine, but the toilet, nobody needs to see anyone else on the toilet...
Great location, friendly staff, clean, we have added the Z franchise to out list of places to stay in London when we need an overnight.
Stayed in March 2024
Reviewed: 7 May 2024
Daniel
PolandRooms very small, maybe 1.5 square meters on the floor for space for a bed, shower, toilet.
Stayed in May 2024
Reviewed: 7 May 2024
Heimonen
FinlandThe room itself was nice, but the toilet/bathroom is literally made of glass. So that means you hear if your partner is minding of it's business on the toilet, you know.
The location is perfect. The Victoria Underground Station is near and there are everything you need close to you. Restaurants, pubs, mall etc.
Stayed in May 2024
Reviewed: 6 May 2024
Lynne
United KingdomThe seats in the reception/bar area were very uncomfortable and were a bit worn.
The staff were so helpful. Mitchell was excellent with his customer service when there was a problem with the room. I liked the neat little shower and it was spotlessly clean. The control panel for lighting and blinds was easy to work
Stayed in May 2024
Reviewed: 6 May 2024
Audrey
United KingdomClean and central with excellent staff
Staff were very helpful and great central location.
Stayed in May 2024
Reviewed: 4 May 2024
Pauline
GermanyThe air conditioning was very loud at night and we had to put it on as the room was very small and didn’t have a window.
Very central location and a very clean room! We would go there again.
Stayed in May 2024
Reviewed: 4 May 2024
Amy
United KingdomThe window didn’t open but wasn’t a major issue
Great location, clean rooms and comfortable bed!
Stayed in April 2024
Reviewed: 4 May 2024
James
United KingdomBed a bit short Shower pressure low
Location Could order food late
Stayed in April 2024
Reviewed: 3 May 2024
Julie
DenmarkThe rooms are VERY small, and there is no actual door to the bathroom, so if you are staying with friends be prepared for that. They also only have one duvet on the queen size bed. Breakfast is available but not included.
Nice and clean rooms. Friendly staff and they were very helpful.
Stayed in April 2024
Reviewed: 3 May 2024
Atchareeya
ThailandThe bathroom is kinda see through
The air conditioning
Stayed in May 2024
Reviewed: 2 May 2024
Bella
United KingdomBeing in the ground floor hearing all the underground trains
It is near to where I work
Stayed in May 2024
Reviewed: 2 May 2024
Yuezhu
CanadaThe breakfast was good. The location is perfect to reach transfer and the Victoria train station is close to the hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Andrew
United KingdomMaybe rooms a little too small for 2 people
Rooms very small but adequate
Stayed in April 2024
Reviewed: 29 April 2024
Rui
Portugal"The room was filled with strange noises emanating from the machines inside. The walls seemed thin, as I could hear sounds from other rooms. I won't go into detail about what I heard."
The staff at the establishment were incredibly friendly and welcoming, and their service is available 24/7. During my stay, they even offered me some cheese and a glass of wine, which was a nice touch. In terms of location, it is conveniently located near the train station and other forms of transportation, making it a great option for travelers.
Stayed in April 2024
Reviewed: 29 April 2024
Jane
New ZealandBed against the wall and hanging space very limited at against the wall
Fantastic location and friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Sally
United KingdomThe room was only just big enough for two people to move around!
Location was perfect. Clean and comfortable bed, nice hot water. Tea, coffee and water provided in room. Upgraded to window room.
Stayed in April 2024
Reviewed: 26 April 2024
Beth
United KingdomThe room is very small.
Great location, very helpful staff.
Stayed in April 2024
Reviewed: 26 April 2024
Ken
United KingdomSmall room with no windows
Location was important as it worked for our itinerary
Stayed in April 2024
Reviewed: 26 April 2024
Andrew
United KingdomStaff, very friendly and attentive.
Stayed in April 2024
Reviewed: 24 April 2024
Renee
AustraliaBeds were very uncomfortable and shower temperature constantly changed from warm to cold despite being turned up to maximum heat. Walls into bathroom very see-through so no privacy!
Excellent location, very close to Victoria Station and Buckingham Palace. Great for a short stay and sightseeing. Small but tidy room, having a window made it feel bigger.
Stayed in April 2024
Reviewed: 24 April 2024
Jimenez
United StatesThe room is really small, but you're not in the room all day.
The location is great. Across from the Victoria Station/mall made it easy to get around
Stayed in April 2024
Reviewed: 24 April 2024
Elen
BrazilGreat to stay for a short period. The location is amazing! Room is a bit small, but fair for what you pay.
Stayed in April 2024
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