Property was fine. Wedding taking place therefore noisy and busy

Handy for our requirements

Stayed in November 2023

Friendly staff and clean spacious room, excellent breakfast.

Stayed in November 2023

Nothin5

Yes very good location right in city centre near railway station

Stayed in October 2023

I understand supporting local businesses therefore not providing dining and or room service. This could be replaced with an alternative other than finding a restaurant elsewhere. Vending machine, offer complimentary food (maybe pre- pay in advance

Location was ideal for shopping, lunch and evening meal

Stayed in October 2023

No major dislikes but it would have been nice to be able to get something to eat in the evening, if only a snack.

The staff were friendly and courteous, the breakfast was excellent and I particularly liked the idea of the "green clean", altogether a very environmentally friendly hotel but still kept very clean and tidy. Super location for the many attractions in Worcester.

Stayed in October 2023

Noisy room neighbours but apart from no problems only disappointment is what is the hotel with a large car park hasn't installed electoral electric vehicle charging facilities

Good Directions and room in the car park and check in was very smooth we just said to pay £20 for the car park for a two-night stay room comfortable and big enough good shower and breakfast Sora a nice choice with the option of a cooked omelette if needed. The leisure centre mentors short walk outside under the tunnel to a separate entrance but this was fine good tales provided and the pool was warm although disappointingly that jacuzzi was not working

Stayed in October 2023

The rooms, and actually the entire hotel, is quite tired. The rooms and bathrooms haven't been renovated in decades, I'd guess the 90s. Walls are thin; to the point I could hear conversations from people staying in both adjacent rooms. It was clean overall but the bedding and mattress seemed super worn and old.

Good central location, parking on site. Friendly staff, very accommodating and pleasant to talk to. The bar doesn't have a great choice but otherwise great on-site facilities.

Stayed in October 2023

Tea and coffee make your own water luke warm not good only criticism

How they helped change my room at last min from 3rd floor to 1st don't do lifts location of hotel excellent quiet clean breakfast really good

Stayed in October 2023

All of the staff were really helpful and friendly.. The hotel is in a great location & being able to use the leisure facilities was a bonus! The beds were huge & super comfy! Would recommend this hotel and will definitely stay here again when in Worcester.

Stayed in October 2023

Room lighting- not possible to turn bathroom light on without turning another room light on. Not good if someone sleeping

Good location

Stayed in October 2023

They didn’t have room service for food or meals other than breakfast

Location and facilities

Stayed in October 2023

Convenient location, warm and efficient reception, everything clean, very comfortable bed.

Stayed in October 2023

Nothing to dislike

Very close to train station and near the shops

Stayed in October 2023

Excessive use of safety notices.

Location, good parking.

Stayed in October 2023

room was cold initially

Stayed in October 2023

Disappointing not to have the option of dining in the hotel in the evening- they only provide evening meals for functions and large group bookings. The bar didn't do any cocktails at all. As there was no fridge in the room I went down to the bar to ask if it was possible to have some ice to take up to the the room, but got a flat refusal. Generally felt they weren't very customer focused.

Clean comfortable room with basic amenities, including nice towels and toiletries. Very good buffet breakfast, well cooked. Especially enjoyed the little tumblers of fresh fruit salad and the croissants. Excellent central location in a most attractive little city.

Stayed in October 2023

Paying for parking Noise from kitchen fans starting up about 06:00 Occasional sound of trains puling into the station, not the hotels fault but it is near to the station

Comfortable hotel in the centre of Worcester. Ideal for access to Worcester, also just opposite Foregate train station. Largish car park at rea of hotel (£10 per night or £20 per night for a reserved spot) Great buffet breakfast, plus they will make extras individually e.g. porridge, omelettes, poach eggs etc. I didn't get time to use the leisure facilities but there is a gym and swimming pool on site

Stayed in October 2023

Not applibale

Location and staff

Stayed in October 2023

No plug sockets at the sides of the bed, so had to charge phones on the dresser Could hear noise from outside the window most of the night, although didn’t disrupt our sleep

The receptionist that greeted us on arrival was more than helpful,

Stayed in October 2023

Couldn't open windows no fan in room parking should be included

Location good value off the break parking should come with the price no fan in room and widows on latches can't open

Stayed in October 2023

Bar should be open earlier than 6 PM, after walking round the city on a very warm day a cool drink would have been very welcome. Consequently we did not use the bar and there didn’t appear to be any proper draught beer available anyway.

It doesn’t shout its presence on the outside but is quite impressive as one walks into the reception area with a magnificent staircase with lovely cast iron balustrades which must be superb for a wedding photographer, I could picture a bride making a grand entrance at the top and descending with her gown cascading down behind! Check in was quick and efficient the room was easy to find with nice convenient lifts to our 3rd floor. Nicely decorated clean room with all the bits you would expect in a good hotel albeit with no view from the window but we were not expecting one anyway. We just had a standard room. Good clean bathroom with a good light for shaving, surprising how many places have poor lighting both over the washbasin and in the room for ladies to put on their makeup. The bed was good if a little firm for me. Good fresh and hot buffet breakfast in pleasant bistro with nice staff. A good central city location just over the road from the railway station but not noisy. There appeared to be car parking available although we had come by train. Well situated for the main shopping areas, cafes and restaurants also a 2 minute walk to the museum and fine Guildhall, a short walk to the Cathedral and walk along the Severn with more swans than I have ever seen in one place. They do not operate the restaurant in the evenings fortunately it’s not a problem with so many local places to eat we walked 100 yards to a nice Italian restaurant where we had an excellent meal. We would be happy to stay here again.

Stayed in October 2023

Room very warm. Loud noise from plumbing in a neighbouring room at about 4am.

Very clean, lovely room, great location, great breakfast, helpful staff.

Stayed in September 2023

Nothing all good

Location was great for city centre

Stayed in September 2023

Lots of features in the pool area were not working.

Great location, secure onsite parking, nice breakfast, quiet and tastefully decorated. Rooms were clean and spacious. Nice bonus to have the pool and spa area.

Stayed in October 2023

New what to expect as I have stayed here several times

Close to Railway station. Large impressive room. Good breakfast room

Stayed in September 2023