250-262 North Promenade, Blackpool, FY1 1SA, United Kingdom
#253 of 253 hotels in Blackpool
Guests' ChoiceBased on 1356 hotel reviews
7.6Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
7.7
Staff
8.7
Value for money
7.5
Free WiFi
6.7
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End of dialog contentReviewed: 29 July 2023
Derrick
United KingdomGood entertainment friendly staff and comfortable room and food was delicious and value for money.
Stayed in July 2023
Reviewed: 24 July 2023
Cullen
United KingdomThe lift broke 😳
Great plenty of choice
Stayed in July 2023
Reviewed: 24 July 2023
Stacey
United KingdomBirds waking us up very early water was dripping down the wall
Great size room
Stayed in July 2023
Reviewed: 18 July 2023
Lesley
United KingdomThe rooms get to hot and also the entertainment room air conditioning not working Entertainment every night but unfortunately they had a Karen's diner in big room so all of residents were put in the ballroom many guests walked out as they couldn't get a seat or table .this was very poor as you pay to see entertainment and they tried to fit 100+ guests into a room that holds about 50 this put many people off the hotel and stated would not be returning. On the plus side entertainment was very good and met lots of friendly people .
Room very spacious staff very friendly maids emptied bins,changed towels and filled tea etc in rooms daily
Stayed in July 2023
Reviewed: 17 July 2023
David
United KingdomGreat staff and prices
Stayed in July 2023
Reviewed: 14 July 2023
Aaron
United KingdomBeds uncomfortable that’s the only down side
Lovely hotel brilliant entertainment and breakfast was brill! Little arcade for the kids will definitely be back!
Stayed in July 2023
Reviewed: 4 July 2023
Thomas
United Kingdommattress need replacing very lumpy.
good breakfast, fair entertainment.room a bit small.
Stayed in June 2023
Reviewed: 3 July 2023
Martin
United KingdomThanks for saving are weekend after been booked in another hotel and then on arrival it was the worst place ive ever booked I'm just glad you had a suite available
Stayed in July 2023
Reviewed: 2 July 2023
Peter
United KingdomMain lift had a strange smell inside Breakfast juices tasteless Needs new toaster machine
Easy access and close to all attractions. Room 304 very good,spacious and quite
Stayed in July 2023
Reviewed: 26 June 2023
Linsey
United KingdomI couldn’t purchase soft drinks at breakfast
Was clean and had parking
Stayed in June 2023
Reviewed: 23 June 2023
Pauline
United KingdomHappy with just about everything drinks too expensive example lemonade
Breakfast was lovely could not complain about anything and location was fine
Stayed in May 2023
Reviewed: 20 June 2023
Wendy
United KingdomThe Hotel was as we expected it is an older building and had a leak in the bar serving area, but on the whole it is a good base for that side of Blackpool.
clean room , friendly staff, we did not book for meals but was able to pay for breakfast when we wanted it , the meal was good with a good selection. lift was used frequently. nice atmosphere in the hotel. We were out quite a lot but did catch a little of the various entertainers who performed each night, they were all very good.
Stayed in June 2023
Reviewed: 12 June 2023
Leah
United KingdomFab that they had arcade for children but was disappointed at how overpriced it was. £3 per machine seems like a rip off when most places charge £1 per go.
Good location, friendly staff and fab entertainment Ideal for families however the hotel is a little dated in terms of decor.
Stayed in June 2023
Reviewed: 11 June 2023
Steve
United Kingdommy room 130 bed was not so good . matress springs where comeing out of the sides
clean staff helpful
Stayed in June 2023
Reviewed: 7 June 2023
Sandra
United Kingdombreakfast time was manic, a lot of waiting for food, toast machine was either burning or underdone so was setting fire alarm off , looking for a clean table was a nightmare
family room with sea view was pleasant , good entertainment nightly
Stayed in June 2023
Reviewed: 2 June 2023
Gina
United KingdomExcellent location and breakfast. Staff was friendly and helpful. Will be staying again in the future
Stayed in June 2023
Reviewed: 1 June 2023
Cindy
United KingdomBed at one side had springs making a noise every time you moved. When leaving went to the reception to give in my key, staff never said thank you, never asked if everything was alright. even after i had put money in the collection box it would have been nice just to say thank you it does not cost anything.
Room was very clean, good for the price .everything you need. Booking in was quick and easy, the reception and seating area was good.
Stayed in May 2023
Reviewed: 31 May 2023
Jordina
United KingdomThe game room could be improved
There was something for everyone
Stayed in May 2023
Reviewed: 29 May 2023
Richard
United Kingdomgreat place to swing
Stayed in May 2023
Reviewed: 29 May 2023
Nikki
United Kingdomno parking facilities available.
it was central a few minutes walk to shops and Blackpool tower
Stayed in May 2023
Reviewed: 28 May 2023
Russell
United Kingdomthere was no disabled access to the front also had to struggle with our bags as was told there was no help available for baggage.
the hotel was exceptionally clean. received a warm welcome. entertainment was very much enjoyed. very helpful staff
Stayed in May 2023
Reviewed: 26 May 2023
Ресница
United Kingdomseaside
Stayed in May 2023
Reviewed: 19 May 2023
William
United KingdomBed was too soft. Difficult to get to sleep
Location.premises comfortable. Staff very friendly and helpful
Stayed in May 2023
Reviewed: 18 May 2023
Donna
United KingdomBathroom was not good for larger person
Staff very friendly rooms clean good entertainment
Stayed in May 2023
Reviewed: 17 May 2023
Kath
United KingdomAbrupt reception staff without listening to my injury.Very judgemental but helpful to get me a lovely room.
Lovely room after the booking .com room l struggled to find so got changed. Lovely bar staff.
Stayed in May 2023
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