The weather was quite cold but the heating was switched off.

We were delighted with our stay. Tower Hotel is less than 5 minutes' walk from the Cathedral. The room was basic but the bathroom excellent. Very pleased with the service. The breakfast was excellent, freshly cooked to order. An unexpected bonus: the hotel has some resident parking permits. One of those allowed us to park free of charge right in front of the hotel.

Stayed in April 2024

If I had to say something it would be that the room was a little cold

The staff were absolutely amazing and very obliging nothing was too much trouble.Our room was lovely and very spacious

Stayed in April 2024

Nothing.

Outstanding customer service by friendly, helpful and considerate staff team. Very good menu and quality of food. Pleasant and atmospheric bar. Very comfortable room.

Stayed in April 2024

The serving of the breakfast was a little slow we had to ask the staff to come and take our order

Room was very nice and the bed comfortable. There is also a nice bar area

Stayed in April 2024

Great location, friendly staff.

Stayed in April 2024

Nothing

Location and ambience

Stayed in April 2024

Nothing

Friendly staff.warm comfortable room.

Stayed in April 2024

Room a bit small would have preferred not to have the TV and possibly had more room to get ready each day/evening. Lighting wasn't great, certainly not for getting ready but fine for just relaxing in etc.

Amazing location at the very top of the hill. Loved stepping out and there was the castle walls right in front of you. Absolutely loads of (paid) parking nearby and we were able to park on the street for free all Easter break with a hotel permit that was a bonus. Hotel bar was very popular with locals. Often couldn't get a seat but plenty of other pubs and bars close by. Our room was lovely if not a bit small and not very well laid out. Difficult to sit in front of a mirror to get ready for instance. TV on a huge tripod stand almost in middle of room and almost tripped on it a few times. Bed was lovely and comfortable though. Staff friendly and would definitely return.

Stayed in April 2024

Lovely, stylish decor. Friendly, helpful staff. Great location

Stayed in April 2024

Plug location

Comfortable room, location, breakfast and view

Stayed in April 2024

The heating was on in the room which made it extremely hot.

Breakfast was great, and the staff were very friendly and attentive. The room was comfortable, we had tea and coffee facilities (and biscuits!!), it had a fridge too with water in it. The bar was also very nice.

Stayed in April 2024

fantastic staff !! great food and location !!

Stayed in April 2024

Lovely friendly staff, clean and tidy rooms. Great location

Stayed in April 2024

Not all items on the evening meal / Breakfast was available

As rated earlier, location, staff, cleanliness, food served excellant and value for money

Stayed in April 2024

Nothing!

The friendliness and helpfulness of the staff was outstanding. The location was excellent for accessing all of the Cathedral Quarter, Breakfast was delicious.

Stayed in April 2024

We enjoyed the bat in the evening, great range of beers which was a pleasant surprise. Beautiful location in the castle area. Breakfast very good. Room clean and comfortable. Staff were very friendly and amenable.

Stayed in April 2024

The weather!

Central position near cathedral., no climbing steep hill. Guest street parking a real bonus cost wise.

Stayed in April 2024

Nothing for us, but no elevator or air con from what I could see.

Great location, with paid parking directly over the road. 9£ all day. Great food and breakfast. Easy to walk to the cathedral, castle and village. Helpful with our luggage.

Stayed in April 2024

No milk in our room.

Great location very friendly staff breakfast was excellent

Stayed in April 2024

Nothing

Location, breakfast was great

Stayed in April 2024

Location and facilities

Great location at the top of the hill. Staff and breakfast were all exceptional

Stayed in April 2024

All was good The mattress was a little firm, but I understand the need to cater for all.

Clenlanliness The breakfast was brilliant In a superb position for, the castle, cathedral, parking and walking

Stayed in April 2024

Very little ..... TV could have been a bit easier to fathom and (given its SKY box) could have had better channel access. To be honest though - so much to do I barely watched TV anyway! Service for dinner a little slow .... keep an eye out for solo travellers, there's only so much people watching you can do!

Unprepossessing from outside, really nicely done inside. All staff seemed to be on message and with conviction rather than because they had to be. Really good to see capable staff across all generations. Food was good.

Stayed in April 2024

Fabulous location. Very clean . Food in the bar and restaurant were excellent. Walking distance to tourist areas.Staff were very helpful.Breakfast in the morning was fabulous with good quality ingredients and a great choice . Will be definitely staying here again.

Stayed in April 2024