Galgorm Road, Ballymena, Co Antrim, Ballymena, BT42 1HJ, United Kingdom
#4 of 6 hotels in Ballymena
Guests' ChoiceBased on 719 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 20 August 2022
Raymond
United KingdomWe where back at hotel from wedding and bar person refused us a late drink (night cap) even though it was only around 12 midnight.
Location and hotel and room very good. Breakfast was really nice and brought to your table. Staff very friendly.
Stayed in July 2022
Reviewed: 17 August 2022
Ruth
United KingdomN/a
The hotel was fantastic. A brilliant breakfast and we had the 6 course carvery, wow, what a feed, go hungry. Staff were very nice especially in the restaurant.
Stayed in August 2022
Reviewed: 14 August 2022
Josephine
United StatesT his hotel does not have an elevator should be mindful of this when booking especially if you are staying at the top of the hotel.
Everything was nice, staff nice food good grounds very nice.
Stayed in August 2022
Reviewed: 10 August 2022
Mark
United KingdomWedding directly below my room on a Monday night went on until after mid night which wasn’t ideal, didn’t bother me too much however would have been better had the wedding guests had rooms that close to the party! Breakfast is only average.
A very attractive property that is clean throughout with excellent staff. Restaurant was very nice with great options and first class food and drink offerings.
Stayed in August 2022
Reviewed: 3 August 2022
Mcgahey
IrelandExcellent
Stayed in August 2022
Reviewed: 27 July 2022
Liz
IrelandThe bed was a bit too hard
The dinner was absolutely superb, every bite of it...very impressed. Service was also very good, very friendly and professional
Stayed in July 2022
Reviewed: 23 July 2022
Steven
United KingdomBreakfast was basic. Appreciate it was self service. However , left in banberee to long. Sodas were tough and rubbery. Bacon was low end.
Lovely staff. Good clean rooms. Entertainment was excellent.
Stayed in July 2022
Reviewed: 22 July 2022
Claire
United KingdomVery friendly staff lovely hotel
Stayed in July 2022
Reviewed: 19 July 2022
Regina
United KingdomStaff NOT at reception on arrival so we didn't know where to go. Also the staff on breakfast service not very customer orientated.
The room and ensuite was very good and spotless - however I had booked a twin room (had to share bed with my friend) and arrived after 1.45 am to room - as we were attending a wedding in another hotel therefore wasn't able to check out facilities prior to going to wedding as room was unavailable (we had called prior to arrival day to see if we could arrive early to change - told no - had to change in toilets)
Stayed in July 2022
Reviewed: 15 July 2022
Linda
United KingdomOther guests slammed their doors at 2, 3 and 4 am.
Efficiently run hotel with pleasant, helpful staff. The room was a little on the small side but comfortable. Some of the rooms are in an annexe.
Stayed in July 2022
Reviewed: 13 July 2022
Kelly
United KingdomCan't say, we had a lovely time...
Great place with nice food & lovely staff!
Stayed in July 2022
Reviewed: 2 July 2022
Gareth
United KingdomCoffee machine
The coffee/tea machine was a disappointment- really awful tea- did not use it for three days. Only had cereal and toast
Stayed in July 2022
Reviewed: 29 June 2022
William
United Kingdombathroom was a bit dated. shower was ok but over bath. safety handle within bath plus shower screen made it very small area for washing in.
bar and public areas
Stayed in June 2022
Reviewed: 23 June 2022
Bell
United KingdomThere were no shower caps in the bathroom. Other than that the facilities are very good.
Good parking provided. Friendly and very helpful staff. The room was really clean and very comfortable. A full breakfast is provided with plenty of choices right down to how you like your eggs.
Stayed in June 2022
Reviewed: 19 June 2022
Patterson
United KingdomThe breakfast was very disappointing the bread at the toaster was not fresh it was hard all around the crust. The cooked breakfast very disappointing ,the sausages were the most disgusting taste and the soda and potatoe bread was hard they seem to be cooked in the deep fat fryer then put under heat lamps not fresh at all
The staff friendly and as it was our wedding anniversary we were upgraded to the suite. Which was lovely
Stayed in June 2022
Reviewed: 13 June 2022
Cameron
United Kingdomexcellant breakfast pitty about the coffee which came out of a dispenser such as you find at airport lounges and poorer hotels
very comfortable , recently done up
Stayed in June 2022
Reviewed: 8 June 2022
Carfly
IrelandOnly comments I would make is the bedding was heavy for this time of year, lighter summer bedding option. Needs to market this property more aside from Weddings also would suit international tourists next to a Golf course and close to Giants Coastal Route attractions has a lot to offer..
A glorious hotel in a lovely setting on it's own grounds with walks and plenty outdoor seating, plenty of parking very well run family owned property. Newly refurbished lovely spacious family room with elegant interiors, bright and very comfortable and quiet. Lovely dining bar area with a lovely bar food menu and a beautiful decor with live entertainment on Sunday evening a real find after finishing the Giants causeway coastline to arrive at this lovely destination. A lovely cooked breakfast served with self serve buffet options.
Stayed in June 2022
Reviewed: 6 June 2022
Cosgrove
United KingdomWe had a family room that was very small and dated. Could do with a refresh. Shower was not great and bathroom door didn't lock
Hotel was lovely. Recently updated throughout the ground floor.
Stayed in June 2022
Reviewed: 31 May 2022
Barry
Irelandlovely stay, friendly staff 👍
Stayed in May 2022
Reviewed: 13 May 2022
Louise
United Kingdomno plant milk available on the day
The warmest of welcomes, the most attentive of staff.
Stayed in May 2022
Reviewed: 24 April 2022
David
United KingdomLovely grounds spacious room
Stayed in April 2022
Reviewed: 20 April 2022
Ronald
United KingdomService in bar area during afternoon awful. Thought my wife and I were invisible.
Accommodation was great. And reception team so friendly and helpful.
Stayed in April 2022
Reviewed: 20 April 2022
Martin
United KingdomNothing
Everything was perfect.
Stayed in April 2022
Reviewed: 19 April 2022
Paul
United Kingdomnothing
nice building
Stayed in April 2022
Reviewed: 13 April 2022
Erin
United Kingdomour room was right beside a road so we could hear all the traffic.
the room was nicely designed, the bathroom was lovely and the bed was reasonably comfy.
Stayed in April 2022
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