Galgorm Road, Ballymena, Co Antrim, Ballymena, BT42 1HJ, United Kingdom
#4 of 6 hotels in Ballymena
Guests' ChoiceBased on 723 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 4 May 2024
Antonette
United KingdomWedding. Good food
Stayed in May 2024
Reviewed: 1 May 2024
Kirsty
United Kingdoma bit pricey
staff were very friendly and helpful and the food was very good. location was lovely.
Stayed in April 2024
Reviewed: 21 April 2024
Mia
United KingdomThe heating would knock you out
Lovely food, nice rooms etc.
Stayed in April 2024
Reviewed: 19 April 2024
Thia
United KingdomThere was very loud banging from about midnight to 2am. It sounded like furniture being moved around in the rooms above or near us, with banging doors. I did not have a great night's sleep because of it, and this was frustrating because I had a busy day of important meetings and a long drive ahead.
The staff were exceptional. Every single staff member we interacted with (at reception, at the restaurant, at breakfast) were friendly, professional, welcoming. And some of them went out of there to make us feel welcomed whilst still remaining professional. We really appreciated this.
Stayed in April 2024
Reviewed: 16 April 2024
Diane
United KingdomFabulous property, beautiful decor throughout
Stayed in April 2024
Reviewed: 12 April 2024
Madeline
United KingdomCan’t think of a single thing
Our breakfast was great, the children had a great choice from which to pick from, the cooked breakfast was delicious, we especially liked the hot chocolate.
Stayed in April 2024
Reviewed: 12 April 2024
Richard
United KingdomNothing
Excellent
Stayed in April 2024
Reviewed: 9 April 2024
Barbara
United KingdomNa
Lovely hotel, relaxed atmosphere.
Stayed in March 2024
Reviewed: 8 April 2024
Liz
United KingdomConfusion at booking in
Great breakfast. We were at a we’d and the whole day was amazing
Stayed in April 2024
Reviewed: 28 March 2024
Gerard
United KingdomRoom was basic. View was looking out onto rooftop. Aircon was temperamental
Staff were great. Breakfast was good
Stayed in March 2024
Reviewed: 26 March 2024
John
United KingdomLack of lifts is a problem. Especially as 2 of my family were disabled and struggled with al the flights of stairs. The furniture in the room is quite dated and very tired and scuffed looking. Needs an update
The surrounds and and property is beautiful. Water feature is fantastic. The artwork is pleasant
Stayed in March 2024
Reviewed: 8 March 2024
Karl
IrelandNo artesian or farmhouse beers at bar
Food was excellent and staff ...hotel was very clean and comfortable
Stayed in March 2024
Reviewed: 29 February 2024
Kieran
United KingdomA bit pricey, drink was way over anything sensible. Sorry but Ballymena isn't central Paris or Manhattan!
Lovely hotel
Stayed in December 2023
Reviewed: 25 February 2024
Donna
United KingdomLift to first flood
Staff were very warm and friendly from checkin to Bar
Stayed in February 2024
Reviewed: 23 February 2024
Sharon
United Kingdombreakfast we felt could have been better- with more options and more in general
Stayed in January 2024
Reviewed: 22 February 2024
_
United KingdomBath/shower quite small - was advertised as having a wetroom shower
Breakfast really good
Stayed in February 2024
Reviewed: 17 February 2024
Lynn
United KingdomRooms, and entire hotel, was extremely warm. In rooms and bathroom the radiators were on full blast... needed to turn them off, open windows, and turn on the AC to get room down to a comfortable temperature... a very small niggle that was easily fixed.
Spacious twin double room with AC. Friendly and helpful staff. Great food and enjoyable live music entertainment that was actually at a decent volume to still enjoy conversation. We very much enjoyed our stay.
Stayed in January 2024
Reviewed: 15 February 2024
William
United KingdomRoom was comfortable however the swing doors to the kitchen disrupted my sleep
Atmosphere and fine selection of food and drinks. Great location and ease of parking
Stayed in January 2024
Reviewed: 4 February 2024
John
United KingdomGreat staff throughout the hotel, very helpful and pleasant. The room had been refurbished recently and was very comfortable, clean and just pleasant to be in. We had a really good evening meal and the breakfast was very good, with a range of options and again, very helpful and pleasant staff.
Stayed in January 2024
Reviewed: 2 January 2024
Suzanne
IrelandRooms very basic for high price
Staff were fantastic all round
Stayed in December 2023
Reviewed: 22 December 2023
John
United KingdomOnly the light not working on the bathroom mirror.
Beautiful, well-appointed hotel with quiet rooms - the food was very good, and breakfast was excellent... overall though, the staff were warm, welcoming, and accommodating and what made the difference.
Stayed in December 2023
Reviewed: 9 November 2023
Patricia
United KingdomBreakfast very good.
Stayed in November 2023
Reviewed: 9 November 2023
Cavanagh
United KingdomI was happy
The surrounding
Stayed in November 2023
Reviewed: 27 October 2023
Michael
United KingdomDirty stairs and corridor, needs cleaning. Jaccusie in the room looked great. Didn't work.
Very grand room and helpful staff
Stayed in October 2023
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