Shower hardly worked

Staff were friendly

Stayed in December 2023

Bathroom was worst bit grout black bath brown rust stains . Sink tap loose and squirted water everywhere .

Pub was excellent and food . Staff was brilliant, but my room was depressing, tired and not cared for, especially the bathroom . Would stay again if room was nicer . Staff excellent and clean towels everyday .

Stayed in December 2023

The pillows on the bed weren't great, but that is a very subjective thing anyway.

Breakfast was excellent. Room was comfy - a little cold when I got there and I couldn't get the radiator to work but it warmed up anyway, so no problem. Very convenient for the town centre.

Stayed in December 2023

There wasn't anything we didn't like

Very comfortable room, we didn't have breakfast but the evening meals were nice, staff were nice and friendly

Stayed in November 2023

Nothing

About third third or fourth time I’ve stayed at the Vine it’s been reliably consistently good. I’m happy with the Vine it’s my go to place when visiting family in the area. Thank you the Vine! X

Stayed in October 2023

Room and facility are a bit worn around the edge. Bathroom floor could maybe have used a bit deeper clean. I overheard one female staffer telling people not to bother her when she wasn't working. Might be better if she didn't hang around or perhaps had this conversation in a place where there were not guests/patrons. There was another young person wandering around talking to staff. Couldn't tell if they were employee or friend or what. Wearing headphones the whole time. A bit strange

I took the train up from London. Easily walkable with my luggage. The bar staff was helpful while I waited to check in and food was good. The staffer at the desk was friendly and helpful. The bed was really comfy and was pretty quiet for location. The bartender and desk staff were extremely helpful both on arrival and at check out

Stayed in November 2023

We couldn't have breakfast as waited over 30min and no one came to order and then ran out of time. Not sure if just that day and staffing but unless you had a long time to wait it wasn't viable to have breakfast there. Shame as we heard the chef was very good.

Staff, parking and location were all great. Cosy bar and nice atmosphere. Bit dated but I think for the price is a good accommodation choice. Would stay again.

Stayed in November 2023

Pleasant stay. Short visit to see Family and Grandkids.

Stayed in November 2023

Slow breakfast service

Great location

Stayed in November 2023

Very steep stairs if you are elderly or disabled. But understandable as it's a very old building.

Friendly staff and good location and free parking.

Stayed in November 2023

Clean rooms, very warm, comfortable beds- slept like a log. Nice towels, good shower- nice and hot. The bar was lovely, had a great lunch and glass of wine, sung, warm and comfortable. Lovely friendly staff x

Stayed in November 2023

Nothing - all good.

Received a warm welcome from the host, Martin. A lovely comfortable pub with a great atmosphere. The room was warm and comfortable - nice large bed.

Stayed in November 2023

Toilet seat loose but not a big problem

The staff were very friendly and customers in the bar made us feel very welcome.The food was very tasty.

Stayed in November 2023

Nil to report

All good

Stayed in November 2023

Breakfast was nice but we had drank the tea before the breakfast arrived. But there was only one member of staff serving the breakfast.

Lovely location of room. We were in room 1. a little noisy above us at times. The room was very cosy, and very spacious. The food was excellent.

Stayed in November 2023

My towels were changed even though I hung them up and I was only staying 2 nights.

Great location, a few minutes from the railway station and in the centre of town.

Stayed in November 2023

Breakfast wasn’t good but main food was

Nice and very good place to go to great to get to other places well located

Stayed in November 2023

The room was a little small.

Very pleasant and well maintained old English properly in the heart of the very pleasant town of Stafford

Stayed in October 2023

room was clean, and warm

Stayed in October 2023

Just wish I could afford to stay here more often, especially during summer.

I have mobility issues, and the Vine staff always do their best to ensure i am put in the level access room off the courtyard. Always a warm welcome and excellent service.

Stayed in October 2023

centraly located

No free breakfast good location to train station room good

Stayed in October 2023

Little cold in bar area . But that was probably because I chose a bad place to sit

Bed exceptionally comfy. Location. Good value for money

Stayed in October 2023

The floors and walls are quite thin unfortunately. You can easily here the people above you walking around, or people / the TV next door if at a moderate to high volume level. If you're someone who is highly sensitive to this, it could pose a problem for you.

The room was very clean, and the bed was immensely comfortable. My girlfriend and I had a good sleep. The staff were also very friendly.

Stayed in October 2023

Nothing

Old quaint building in a perfect place just off the high street if you want to visit Stafford

Stayed in October 2023

Desperate shortage of staff which resulted in poor customer service. This is not a criticism of the individual members of staff, they all worked extremely hard and were completely run off their feet. However, upon our arrival we found one lady who was running the bar, taking food orders and checking people in all by herself. She was very friendly and polite and did the best she could but people were left waiting at the bar for a long time to get served ( not her fault ). It also took a long time to check people in because she was so busy. On Saturday morning we found another lady also run ragged serving in the restaurant and helping in the kitchen completely on her own. We waited 15 minutes at our table while the poor girl ran backwards and forwards to and from the kitchen before we left to get breakfast elsewhere as it was quite apparent that it was going to be a long wait to order. Again, this isn’t a criticism of these two lovely ladies. It’s the shortsightedness of the management that’s to blame. I hope the situation improves for the sake of the staff if nothing else.

Beautiful, clean, rustic inn located perfectly for the town and Gatehouse Theatre.

Stayed in October 2023