Hutton Sessay, Thormanby, YO7 3BA, United Kingdom
Based on 4 hotel reviews
6.5Cleanliness
6.2
Comfort
7.5
Location
6.9
Facilities
6.9
Staff
7.5
Value for money
7.5
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Showing 1 – 4
Reviewed: 7 January 2024
Russel
United KingdomMix up with booking. Accommodation not what we booked. Facilities advertised wrongly. As the staff didn’t expect us the accommodation we had booked was really dirty and not fit to stay in!
Staff were nice but accommodation not what we had booked.
Stayed in January 2024
Reviewed: 4 January 2024
Julie
United KingdomAs above, can't like something we didn't get a chance to see. We arrived at the property about 4.30pm to be met by someone staying in one of the cottages, he said there had been a mix up with bookings as none of the cottages were meant to be booked out, this guy managed to get one of them to stay in but the others weren't clean or unfit bathrooms and I actually can't remember what they said was wrong with the other one, we had booked a cottage with a hot tub, the other guy said he had too which is bizarre as i think only one had a hot tub anyway, then again if cottages werent clean i doubt we'd want to use it anyway, by the time the owner arrived and said we'd get a full refund it was after 5pm, didn't really want to drive the 4 hrs back home so we had to book into a hotel which cost us extra money, had to have a meal in the hotel and also wasted the food we had bought in the nearby tesco for our 4 day stay, to say we were disappointed was an understatement and totally ruined our New Year break. In contact with the owner for our refund but that doesn't help with the extra money we had to shell out due to this errror
Nothing to like, when we arrived we were told it wasn't available as it wasn't meant to be let out, someone else was already there and the other cottages weren't available as hadn't been cleaned
Stayed in January 2024
Reviewed: 10 December 2023
Cameron
United KingdomRemote , quiet , very modernised environment with great facilities
Stayed in December 2023
Reviewed: 16 December 2023
Cameron
UKThere are no comments available for this review
Stayed in December 2023
Showing 1 – 4
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