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Reviews of Cosmo Hotel Hong Kong 4 stars

375-377 Queen's Road East, Hong Kong, Hong Kong

#210 of 272 hotels in Hong Kong

Guests' Choice

Review score

Based on 383 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    7.7

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 22 April 2024

    7.0
    no comment
    • Leisure trip
    • Couple
    • Standard Queen or Twin Room
    • Stayed 2 nights

    no comment

    room

    Stayed in March 2024

  • Reviewed: 18 April 2024

    7.0
    Good value for money and well located Hotel for Happy Valley / Causeway Bay / Wanchai
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room with City View
    • Stayed 17 nights

    Breakfast was a takeaway box. Pretty awful. Needs more than 2 lifts

    Good sized room. Clean and tidy. Hotel conveniently located for our needs.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Overall, it was a good hotel.
    • Leisure trip
    • Solo traveller
    • Superior Queen or Twin Room with City View
    • Stayed 7 nights

    The air-conditioning unit was very loud. Don't bother with the pre-packed breakfast.I

    Spacious room with comfortable bed. Cleanliness of bathroom. Location was convenient for me. Tea and coffee were provided.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Double bed were uncomfortable and 26th floor had a damp carpet smell

    Central and near locations of interest.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Room – Hello Hong Kong Offer
    • Stayed 5 nights

    Telephone did not connect to front desk or any of the hotel services. If guest needed urgent assitance no way of contacting the hotel management.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Excellent location
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room with City View
    • Stayed 13 nights
    • Submitted via mobile

    The breakfast was not that great.

    The location was excellent for attending the 7's matches at Hong Kong Stadium and the races at The Jokey Club. There is a Tram stop just down the street that takes you straight to CWB or Wan Chai.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Fantastic 4 Family – Studio Triple
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was horrible

    Stayed in March 2024

  • Reviewed: 6 April 2024

    6.0
    Good value for money but facilities lacking. Hotel needs a revamp.
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room with City View
    • Stayed 17 nights

    The Breakfast was a three day rotation of Chinese, Western or Mixed. I wish that we could have been able to choose our Breakfast type with the Booking. Since the Dorsett Hotel a short walk down the hill was a sister Hotel you were alloed to go there for their Buffet Breakfast. However you had to pay HK$163 extra per person. It was a strange experience to have to wander down to the Hotel lobby to collect our "breakfast" that was sitting under a heat lamp while new guests checked in at the same time 2 metres away. The rooms and hotel are dated. There is no full hanging cupboard space in the room so we lived out of our suitcases during our stay. There was a small cubby hole for hanging clothes and a drawer for sockes etc. The Hotel needs a revamp. The carpets are old and dirty. The rooms are not checked prior to check is so we had to report a non-working bar fridge and a floppy hand shower. The double bed was a bit hard but we got used to it after a few days. The clear window separaton between bedroom and bathroom was a draw curtain.

    The Hotel was in a convenient location. A water filter machine was provided on the ground floor. There was a shuttle to Causeway Bay or Central provided by the Dorsett sister hotel.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    It's okay but I wouldn't return
    • Leisure trip
    • Family with young children
    • Standard Queen or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Loud air conditioning Hard beds A bit of a trek from causeway Bay MTR

    Shuttle bus is good

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    It was overall a comfortable stay in a practical hotel.
    • Business trip
    • Solo traveller
    • Superior Queen or Twin Room with City View
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast might be better. Drinking water bottles and water refilling stations might be better if on each floor - or on the 5th floor as well.

    It’s a very neat property. It has many of the amenities one needs on a business trip and is no fuss.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Overall a pleasant stay. Check in was easy, room was lovely with great city views. Very central.
    • Leisure trip
    • Solo traveller
    • Standard Queen or Twin Room
    • Stayed 3 nights

    Bathroom was a little bit old, but fine.

    Location was central to both Wan Chai and Causeway Bay. Easy walk to both locations. Room was good, got an upgrade to a city view. Bed was good too.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    Very uncomfortable beds Breakfast boxes were pretty poor

    Good location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Can recommend to stay in Cosmo, good quality - price ratio.
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room with City View
    • Stayed 7 nights

    Location is just perfect in walking distance of interesting locations. Personel is kind and helpfull. Option to refill your water bottle for free is awesome. Breakfast is included

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    Ok
    • Leisure trip
    • People with friends
    • Standard Queen or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Aged, uncomfortable beds, does not look clean, very small, damaged furnityre, rusty hair dryer

    Well located

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very pleasant and satisfied. The hotel staff is nice and courteous .
    • Leisure trip
    • Family with young children
    • Superior Queen or Twin Room with City View
    • Stayed 14 nights
    • Submitted via mobile

    Different to get food for lunch and dinner near the hotel.

    Very quiet and clean. The shuttle bus front hotel to Causeway Bay is very convenient.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Decent for one night stop over.
    • Leisure trip
    • Family with young children
    • Standard Queen or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not a plush hotel but then we weren't expecting one.

    Okay, some of the recent reviews have been on the negative side. We found the staff welcoming and helpful. We went in knowing that the facilities on the ground floor were limited. We were stopping for only one night. We wanted a bedroom. And the one we had was a reasonable size. Got what we expected.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good enough place to stay for a quick visit
    • Leisure trip
    • Couple
    • Standard Queen or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Water station was in lobby so had to go 10 floors down to get water every time… the toothpaste provided was in a tearable paper sachet

    A focus on being green, so offered reusable water bottle instead of bottled water

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    It was great
    • Leisure trip
    • Family with young children
    • Superior Queen or Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    None

    I would say, our stayed in this hotel was absolutely great. I recommend this hotel for any traveller who wants to visit Hongkong. Thank you Cosmo ❤️

    Stayed in January 2024

  • Reviewed: 18 February 2024

    8.0
    Location was okay, you can utilize their shuttle so you won’t have a hard time going around. Lots of convenience stores
    • Leisure trip
    • Family with young children
    • Standard Queen or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The location

    Spacious room. Staff can speak english which is very helpful for foreigners like us

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen or Twin Room
    • Stayed 1 night

    Room had a smell from pipes or cigarettes which we asked to change rooms, lifts could take a long time in the morning, limited seating for breakfast (take away boxes) you could have on the 4th floor

    Reasonably sized rooms, wifi decent, beds were comfortable

    Stayed in January 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    So good

    Very good

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    Great Locations & easy access to WanChai main area
    • Leisure trip
    • Group
    • Standard Room – Hello Hong Kong Offer
    • Stayed 5 nights

    you have to have the "Clean My Room" sign before 10AM , that was the only discomfort that I had with the hotel.

    It's a great location for anyone visiting HK for the Exihibitons or Travelling. However, you have to have the "Clean My Room" sign before 10AM , that was the only discomfort that I had with the hotel

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel so far from the metro, difficult to move around

    Spacious room

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    its nice, was ok.
    • Leisure trip
    • Couple
    • Standard Room – Hello Hong Kong Offer
    • Stayed 4 nights

    The restaurant was closed and need to breakfast in our room.

    the location, was near to Metro station and Causeway area.

    Stayed in December 2023

Showing 1 – 25

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