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Reviews of Valamar Diamant Residence 3 stars

Brulo bb, 52440 Poreč, Croatia

#763 of 1,000 Holiday rentals in Poreč

Guests' Choice

Review score

Based on 62 apartment reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 13 September 2023

    7.0
    All in all: not the best value for money
    • Leisure trip
    • Couple
    • Apartment for 2+2 - Residence
    • Stayed 4 nights

    The appartments are designed in a very unlucky way: the apptmts are very close to each other. Our bedroom window was just above the terrace and entrance of our neighbours below, therefore, if they decide to live nightlife, it makes it impossible for us to sleep or rest at night. Especially true and annoying if these neightbours do not respect their neighbours, and live their loud nights not considering even silent hours (after 10 pm!). Not being able to sleep and rest at night made our stay unfortunately unpleasant!

    The location, the surroundings, the beach and the sea was really nice. Having a dishwasher made it comfortable. The terrace and the American kitchen-living room is a nice space for the family. Being able to use the facilities of the hotel (pool, etc.) is a useful gesture.

    Stayed in September 2023

  • Reviewed: 8 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 2 nights
    • Submitted via mobile

    no towels at the pool. no trampoline park at the beach. I was here last year and everything was here- where did the trampoline park go? why no towels if the pool is open? all the pools are open but no towels. annoying

    nice people

    Stayed in May 2023

  • Reviewed: 19 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 6 nights
    • Submitted via mobile

    Rooms in residence part are very old

    Stayed in April 2023

  • Reviewed: 4 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 1 night
    • Submitted via mobile

    foggy morning

    close to the sea

    Stayed in October 2022

  • Reviewed: 16 September 2022

    8.0
    Better than I expected the stay to be and it was fantastic that use of the full hotel facilities was available!
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 4 nights
    • Submitted via mobile

    The fixtures and fittings could have done with an update. The TVs are pretty much redundant. it would have been useful to have a better stocked on site shop. The bars and cafes should also stock more snacks and crisps/nuts etc.

    Plenty of hotel facilities, the bar area and entertainment was great!

    Stayed in August 2022

  • Reviewed: 3 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 3 nights
    • Submitted via mobile

    We stayed in villas in aparatments, doors and windows are like 40 yrs old and don't have any sound proof, so you can hear your neighbours like they are seating on your balcony. Also, group of people were having party few nights on their balcony until 4am, and no one from the hotel staff came to tell them to stop. This villas are a bit further from the hotel so they should have someone from hotel staff checking on things like this.

    Hotel is renovated, hotel staff is very proffesional and kids club is amazing!

    Stayed in August 2022

  • Reviewed: 13 August 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 7 nights

    Airconditioning only in 1 room so at 35deg, second room was overheated. Old equipment so coudl be refreshed. Not comfortable beds. Air-con leaking. Dark rooms vs pictures in Booking.

    Location close to Porec, access to hotel facilities (game rooms for children, pool), friendly reception staff,. Near beaches are not so frienldy for families but sea itself is clean. Nice pool.

    Stayed in July 2022

  • Reviewed: 3 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 7 nights

    Very nice place! Good location near the beach and walking distance to Porec old town. The pool nearest the hotel was very full, a bit noicy and the pool was a bit small. The one next door was much better- bigger and more spacious. Liked that we got fresh towels for the pool every day. Should inform guests that it costs 40kn pr sunbed at the beach. A bit of a hilly walk to get to the shop to buy food. Good exercise though! The apartments are looking a bit dated inside, but they function.

    Stayed in July 2022

  • Reviewed: 27 June 2022

    7.0
    Kids had a great time, this is the most important to me.
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 4 nights

    The photographer who took the pictures of the premises (Valamar Residence) did a great job, in reality it looks a bit different. Ready for renovation, or at least some kind of refreshment

    In my opinion Valamar has great recruitment and training program. Every single employee (reception desk, cook, waiter, sport zone, kids zone) was absolutely fantastic. Nice, kind, polite, ready to help in every situation. Hotel facilities are superb (swimming poll especially). Breakfast at the hotel was extraordinary, great choice of food.

    Stayed in June 2022

  • Reviewed: 5 April 2022

    7.0
    Good
    • Business trip
    • People with friends
    • Apartment for 2+2 - Residence
    • Stayed 4 nights
    • Submitted via mobile

    Old furniture, old TV without remote control and only couple of news and local channels. The doors and windows are not closing tight so it was pretty cold and drafty.

    Location. Close to the city and the beach.

    Stayed in April 2022

  • Reviewed: 22 March 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 2 nights
    • Submitted via mobile

    /

    The food, the atmosphere, modern kids playing center, planty walking paths, nice cosy apartment.

    Stayed in March 2022

  • Reviewed: 12 September 2021

    7.0
    Enjoyable stay - primarily because of the great outdoors!
    • Leisure trip
    • Couple
    • Apartment for 2+2 - Residence
    • Stayed 2 nights

    The photos give you the impression of a very bright apartment. However, it is very very gloomy inside, the lights are so weak you can barely see the bed. Wooden shutters prevent the light from coming in to the living room (great if it is hot outside), and you can only open the door to have light come in. If you want outside air at night, you leave the door open and invite squirrels in :-) Sofa bed is ok to sleep on, but the regular bed is not (way too soft).

    Nice sized apartment with a sunny balcony. Close to all amenities fo the Valamar Diamant hotel and not too far from the beach. Very clean. Pine forest all around the property and along the coastline. Easy walk to Poreč and lots of nice places along the beach to have a drink or eat something. Better than in downtown (and the prices are better as well).

    Stayed in September 2021

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 1 night
    • Submitted via mobile

    Appartement

    Sauna and Kids Corner

    Stayed in October 2023

  • Reviewed: 15 September 2023

    10
    Beautiful stay at VALAMAR
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 2 nights

    -

    Very nice receptionsit MR. Toni welcomed us at the hotel and explained everything. Overall the hotel property is very well kept , clean, organised and over all everything is nice. All the stuff is very helpful.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    3.0
    We got this last minute from coming over from ferry from Venice. Not for us
    • Leisure trip
    • Couple
    • Apartment for 2+2 - Residence
    • Stayed 1 night
    • Submitted via mobile

    I think the apartments are for family’s wanting the beach No Coffee No wifi

    The apartments are not the hotel Felt like a cabin

    Stayed in September 2023

  • Reviewed: 17 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Apartment for 4+2 - Residence
    • Stayed 2 nights

    Apartment was old and appears to be never maintained, missing basic stuff (no detergent, sponge, tabs for washing machine), nothing to wash the dishes with. There's a stove for cooking but mostly not working or working poorly. Walls with a lot of damage and dirty, dirty curtains, a lot of ants the apartment, doors can barely close, door frames rotten. Apartment was quite cold. Heating was with air conditioner and it was on the entire time and working poorly, no heating/cooling in bedrooms. A lot of garbage around the apartments, seagulls carrying it all over the place. Pool at the hotel is colder than advertised, very shallow.

    Wellness and Spa at hotel which is additional cost (10€).

    Stayed in April 2023

  • Reviewed: 31 October 2022

    3.0
    Do yourself a favor and look elsewhere. Unacceptable conditions even for a budget price
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 4 nights
    • Submitted via mobile

    The apartments were in extremely bad condition. They have been worn and damaged, it looks like almost nothing had been done since at least the 70s (yellow appliances that once may have been white). We had mold in both the bedrooms and the bathroom. The entire place was terribly dark due to the small window sizes. The “fresh” towels we received were full of stains and smelled as if somebody smoked next to them. Even the drying rack was badly damaged and rusty

    The (sister-)hotel’s facilities were quite nice and free of charge, e.g. the pool and the fitness room.

    Stayed in October 2022

  • Reviewed: 28 May 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 3 nights
    • Submitted via mobile

    All is great, we will definitely come back again! Excellent service, very nice staff. The location is ideal for any purpose.

    Stayed in May 2022

  • Reviewed: 24 April 2022

    6.0
    If you are not too fussy about decor Diamant Residence will be a good value for money.
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 1 night
    • Submitted via mobile

    I would like to suggest to the wellness staff to forbid use of mobile phones in FKK, sauna and whirpoool area.

    When first reading some of the reviews I was a little bit “scared”. Yes, a Diamant Residence is a bit from 20yrs ago, you can notice that for sure. But, the staff is extremely polite and welcoming and for me that it is a huge contributor to general feeling of our stay. Especially Mr. Ivo the receptionist. Food is really good, it was the most amazing breakfast ever! Like an ancient roman feast, really. Apartments were really clean and fruits and bottled water were nice touch.

    Stayed in April 2022

  • Reviewed: 18 April 2022

    1.0
    Total nightmare - never again
    • With a pet
    • Leisure trip
    • Group
    • Apartment for 4+2 - Residence
    • Stayed 2 nights

    They had overbooked and did not have the room available that I booked. (An apartment with two bedrooms). I said we would take two small apartments for the same price, then they offered one small apartment and one hotel room for the same price, with two free breakfasts thrown in. When I arrived they said it was not possible to check in until 2pm. Then later on there was a huge queue at reception. They charged me 50€ for my 2kg dog to stay two nights. They also charged for parking even though the property is nowhere near the town centre. My apartment was dirty even though it was probably the first time it had been occupied this year. There was hair on the bathroom floor that has probably been there since last October. The apartment is in need of refurbishment. The climate crisis has entirely passed Valamar by, I could see no measures for sustainability. The shower gel smelled toxic. The staff are clearly completely untrained and expected to learn on the job. I ordered water at the bar, the waiter said he would bring it to the table then served a large group of people, leaving me and my friend without drinks. There was nowhere to sit the next evening and have a drink, all the chairs were occupied. In any case the live music was terrible, so it was better to go to bed. We checked out on the last night in order to avoid the large queue at reception the next morning, and nobody knew anything about what had been agreed about alternative rooms. I had a 90 minute olive treatment in the spa, when I got out of the shower after a skin scrub the room flooded because of blocked drains. I was charged extra for a decaf coffee at breakfast time. I felt sorry for the employees, they are all nice but clearly have had no training and have to work in difficult circumstances.

    The only thing I liked was the large choice of food at breakfast. However the hotel was fully booked and the breakfast room was a nightmare, so crowded

    Stayed in April 2022

  • Reviewed: 11 August 2021

    6.0
    Hectic arrival, lovely stay!
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 1 night

    The room was NOT cleaned when we arrived, we had to change our bed linen ourselves!!!! We have pictures.

    Location is quite good, and facilities impressive. Staff at reception helped us a lot besides the late arrival and the fact he was alone on duty.

    Stayed in August 2021

  • Reviewed: 20 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment for 2+2 - Residence
    • Stayed 4 nights

    excellent breakfast, all available services were perfect

    Stayed in July 2021

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment for 4+2 - Residence
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Business trip
    • Group
    • Apartment for 4+2 - Residence
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 1 – 25

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