View from room ..

Breakfast was excellent and well staffed .The restaurant served nice food and staff were excellent. Bar area is well staffed and service is outstanding.

Stayed in May 2024

A few early issues with hot water in the shower, but this was quickly resolved

The Location was excellent!!! Public transport outside the front door & an easy walk to the Temple Bar district.

Stayed in May 2024

It would have been very beneficial if drinking water was available in the room. The weather was very warm and so hydration was essential.

The breakfast was excellent. There was plenty of variety to suit all needs.

Stayed in May 2024

For me everything was perfect

Excellent lay on

Stayed in May 2024

Didn’t have enough face cloths and it was inconvenient/ for me to call housekeeping.

Very comfortable beds.

Stayed in May 2024

Nothing really

Very comfortable, great location

Stayed in April 2024

Lack of extra pillows - 2 on double bed and just one extra in wardrobe. Throw on end of bed a little shabby.

Situation, breakfast, pleasant staff.

Stayed in May 2024

we had an issue with the original room , the staff were excellent and sorted out the issue very promptly and moved us to a lovely room

Stayed in May 2024

Our room was too far away from the lifts and it took a long time to walk to our room ( we were placed in the furtherest wing)

We liked the location as it was so close to buses and main attractions. We also liked that two cup cakes were in our room with a welcome sign .

Stayed in April 2024

Likes the 2nd bedroom given the breakfast the cleanliness Dislikes given a horrible room and being told they had upgraded me they hadnt its what i paid for The map to the first bedroom !! Staff gossiping for 40 mins in large breakfast room , then the same person 3rd day stroking a girls hair whist chatting to her ignoring people at the bar The new decor is awful and not right for the hotel lino , awful canvas paintings I have been numerous times this was.not.good

Stayed in May 2024

The only downfall was the rush at breakfast time. It’s a large hotel and many people were rushing in as soon as the breakfast commenced.

Good size room and very comfortable bed. Location was close to nice shops, and a short walk to temple bar and Trinity College.

Stayed in May 2024

Our bathroom, it was for people with disabilities and for us it was uncomfortable because we don’t have disabilities also the sink was really small

Location

Stayed in April 2024

Only downside was the shower kept going hot and cold. When the temperature was steady, the shower was great.

Great location, very open and welcoming in the reception/bar area. Plenty of seating and staff on hand to assist. Lobby bar was open until 2am which was a great place to unwind after a long day! Breakfast was great each morning. Didn’t have to wait for a table and the food was consistently hot and topped up. Great selection of food and drink.

Stayed in May 2024

Concierge - someone knowledgeable about local things would be nice. The role is mentioned in your your service directory but the reception staff could only google.

Food fine

Stayed in May 2024

One wash rag for two people???

Great !

Stayed in May 2024

Too big!

Location

Stayed in May 2024

Our room was an executive room and it wasn’t much different from a double. Horrible view and the window to the room was in the corner and it was very dark. Not worth the extra cost. Friends had a double and it was a much brighter room and better value for the money.

Great location. Spotless hotel . Lovely staff . Good breakfast. Evening meal in Toddy’s was excellent. Lovely bar staff , reception staff.

Stayed in May 2024

The rooms and corridors were very noisy. No carpet and soundproofing so any type of noise was heard.

Location, cleanliness, breakfast was amazing

Stayed in April 2024

The major shortcoming of our stay was that our bathroom window did not seem to shut properly and the cold that came in the room, made your stay in the bathroom quite uneasy. Some amenities, like slippers, were missing from the room. I would suggest its addition. Finally, I would suggest the housekeepers to be a bit more careful, as one day someone took our second room key card, and another day another left a duster on my suitcase.

The hotel is located at a very nice spot, at the start of downtown. Thus it is busy, but also quiet district, in contrast with Temple. You need 15 minutes to walk to Trinity and circa 20 to Temple. The room is quite spacious. The bathroom was very nice, especially loved the shower. The breakfast had a wide variety of choices and overall quite tasty. We also drunk a couple of beers at the bar, which was OK.

Stayed in April 2024

Noisy corridor and we can hear the noise of air conditioning at the back of the room. I requested from the staff to move us to a quiet room and didn’t do any action until after 6 hours I notified the staff again that we can’t watch anything from the television because there was no signal

The location is excellent. Accessible to all. The food is good very reasonable for the price of the hotel and the facilities are so clean

Stayed in April 2024

We had to ask 3 times before we got the cot we asked for on arrival. But that was all everything else was very good.

Central location and near by parking. Friendly staff. Breakfast was excellent such a great choice.

Stayed in May 2024

We liked the location for its walkabilty to so many places of interest and restaurants as well as easy access to taxis and buses (although we walked everywhere). But it is a busy street with lots of pedestrian and vehicular traffic that might not be to everyone’s liking.

The breakfast buffet had something for every type of diet and was never less than good, often really good. The wait staff was great and made sure that plates were cleared to make room for more. Our rooms faced away from the street and were very quiet. The bathrooms are new, large and have roomy showers. We had some light snacks and drinks at the hotel restaurant/lounge (excellent, friendly service from everyone (especially Deborah!) In fact, the entire staff - from those working in the lobby to staff we encountered in the halls - was notably pleasant and attentive. We were at the hotel for seven days and didn’t have one negative experience.

Stayed in April 2024

Good variety.

Stayed in April 2024

Brilliant staff, polite and helpful. Great location in centre of the city. Spacious room, comfortable beds and lovely clean bathroom with amazing shower. Great value for money especially the delicious breakfast.

Stayed in April 2024