The location was great, the staff were very nice, the rooms were clean and the food was good. I definitely recommend.

Stayed in January 2024

There was no parking which was a pain and it was obvious that it had been a little run down and designed over but did the job. The breakfast was super expensive and we opted not to eat there which complicated things.

It was nicely designed, modest and clean. The staff was pleasant.

Stayed in August 2023

The noise from the street and from the traffic is terrible. You can hear the walking on the corridor and people chatting very clearly.

The staff is really nice and friendly. The location is really convenient, there is bus stops in 5 minutes walk and there is a supermarket nearby.

Stayed in August 2023

Nice hotel. Easy access to bus. Good breakfast! Nice view from room. Comfortable bed.

Stayed in June 2023

lobby is very nice and modern but rooms are very aged and not well maintained, doors that were hard to close, springs in the mattress that would pop, all very dated and in real need of updating. spend some of that money on the rooms instead of the lobby

good location, reasonable value, offered breakfast, staff was willing to answer questions/help

Stayed in May 2023

See above

It was comfortable and the bed was clean and so was the bathroom, what I found the corridors and the paint a bit rundown.

Stayed in May 2023

price on arrival changed compared to what it said on my booking.com transaction. cost went up.

good breakfast

Stayed in February 2023

Some holes in the walls of the hallways

It was a cheap hotel nothing fancy, but the hotel next-door was really nice but it was double the price so I'd rather stay with you because I'm not a rich man yet.

Stayed in January 2023

no private parking

central

Stayed in December 2022

Only the bathroom water would get stocked ,but the rest was all good

Breakfast was amazing, excellent food here both breakfast & dinner were delicious,location was great , bed were comfortable, coffee amazing. Loved the people very helpful

Stayed in November 2022

Friendly staff, good service and clean rooms. Good value for money

Stayed in October 2022

Rooms are very noisy as there is a crossroad just nearby, isolation is not great within the hotel as you can hear people talking in the hallway

Nice staff, affordable for tiberias, located near the BIG mall and 15min away from central bus station

Stayed in September 2022

The couch in the room was old and a bit dirty and the bathroom had a few dirty stains.. I would go there again nothing too dramatic!

The room was nice, the bathroom as well. I wouldn't call it a 5 star hotel, but very worth it for the price.

Stayed in April 2022

Room was facing the main road so a little noisy. Bathroom had no extractor fan, resulting in floor getting very wet quite quickly.

Room was adequate size and comfortable. Staff were pleasant. We were able to park outside of the hotel.

Stayed in March 2022

The parking was inadequate and I was forced to find parking elsewhere and this was a huge problem for me due to the fact that I am not from Tiberias and unfamiliar with the streets.

I found the staff very friendly and willing to help, as much as they could. The room was a little small, but then this is a small hotel. The food was good and the chef was available to answer questions or to talk. The room was very clean and I really appreciated the little Rosh Hashona present left for me. Though there was no synogogue in the hotel, thankfully the hotel next door had one.

Stayed in September 2021

BATHROOM WAS UNPLEASANT BECAUSE THE FLOOR WAS FLOODED WITH WATER CAME FROM INSUFFICIENT SHOWER'S COVERS AND IT REFLACT ALSO ON THE BADROOM FLOOR,THE BATHROOM DOOR IS UNLOCKABLE AT THE LAST DAY OUR ROOM WASN'T CLEANED AND ARRANGED

THE MEALS WAS VERY AVERAGE

Stayed in August 2021

I ordered a room for couple plus an infant, we got a tween bed in a small room. My daughter was sleeping when we came so I didn't want to move her so I didn't tell anything to the staff. It wasn't so clean. The staff are kids. The staff in the dining room wasn't so efficient. A lot of noise from the road.

Value for money is ok. Nice designed.

Stayed in July 2021

All was great.

More than expectation, well done.

Stayed in October 2023

Nothing

Stayed in October 2023

Parking 🅿️

Evening was good 👍

Stayed in August 2023

the room was not clean noise early in the morning

Stayed in June 2023

Excelente 👌

Stayed in June 2023

1) In stark contrast to the very purpose of online check-in, our check-in process was an arduous long blunder. The reservation I made on Booking.com didn't appear in the front-desk system. I was offered to cancel my reservation on Booking.com and make a new one directly with the front desk. But this hotel doesn't refund cancellations, so that would have meant that we would have had to pay double the amount! Additionally, in order for the hotel to exempt me from their no-refund policy, they would actually have to find my reservation - an action that would have rendered the whole process unnecessary! Only after approximately twenty-five minutes, and some phone calls by the clerk, did he manage to find my reservation. Both key-cards that we received from the front desk didn't open the room door (fourth floor). We returned to the front-desk. The clerk came up with us in order to open the room manually. When opened, we saw that the room didn't fit our reservation. A second room was shown to us on the third floor as an alternative, but it too didn't fit our reservation. Finally, a third alternative room on the second floor fit our reservation. 2) Elevator was claustrophobically small! Three persons barely fit in, and I reckon that a person in a wheelchair will have considerable difficulty getting in. 3) The kettle in our room wasn't clean. The tray lacked sugar-substitutes or non-white sugar. 4) Broken connection of a rod in the metal bed frame that rattled annoyingly. 5) Refrigerator door-seal was worn-out so it didn't seal properly. Consequently, the refrigerator worked too much and produced noise. Water that condensed got absorbed in the carpet. 6) No chair in the room. 7) No hanger to hang towels, or any other damp thing, to dry. 8) The shower was too small! It was difficult to maneuver in or out. No shower-door, so water collected outside it, causing a safety hazard and gross to step on!

- The hotel lobby was aesthetic. - 24-hour front-desk. - Toiletries in the room were tidy, and smelled nice. - Tea and coffee tray was tidy.

Stayed in March 2023

The hotel was very run down. It felt very dated. There is a bar in the lobby area that is not staffed. The rooms were sparsely decorated. The beds were not particularly comfortable.

The staff at the hotel were friendly and helpful throughout the stay. The breakfast buffet was very nice.

Stayed in February 2023