The warmth and caring of the staff and the piano player in the evening.

Stayed in April 2024

Need tea and coffee maker in rooms.

Very clean and comfortable, staff were courteous and professional. Beatiful location with lovely gardens and pools.

Stayed in April 2024

The pools are amazing! Such a beautiful outside area. Rooms are spacious and comfortable. Absolutely loved my stay. Thank you!

Stayed in October 2023

The only problem we had was with the room air conditioning, and it was difficult to get effective help on that. Although someone did come out to the room our second day, it was still not resolved. It got a bit better when we switched it to a different setting.

We loved the elegance of the surroundings and atmosphere, the location, the mix of thermal and seawater pools, the poolside snack and drink bar, the staff and the restaurant. We would stay there again in a heartbeat!

Stayed in October 2023

The pigeons are annoying and unwelcome at breakfast table. Also annoying that wait staff starts setting up for lunch an hour before breakfast time is over! Breakfast is excellent but breakfast guests should not feel rushed. My stay was wonderful and I look forward to my next visit.

excellent

Stayed in September 2023

Could not pick one thing

The place is beyond beautiful, say no more

Stayed in August 2023

This is the second stay and I love this hotel. The terme is great! Staff accommodating and location nice, right in town.

Stayed in July 2023

pillows were very hard and uncomfortable.

Amazing staff, so kind and helpful. The breakfast was really good and the facilities were very nice. Great location, we were able to walk to food, drinks, and a beach.

Stayed in June 2023

it was a perfect stay

location customer service thermal and sea salt pools food Room

Stayed in June 2023

It was a little bit more expensive than I would have liked for what we got.

The use of the many pools on site was fantastic. The staff were helpful and kind.

Stayed in June 2023

a small niggle- a like to be eco friendly so would leave the do not disturb sign on my door as didn’t need new towels everyday or my bed making up however when I returned for trips out the maids had been in to change and tidy.

lovely to have the spa experience with the different pools. all staff were polite and helpful. the location was good and everything was clean and tidy.

Stayed in May 2023

I loved the location in the beautiful town of Lacco Ameno. The pools were great, not crowded at all, and plenty of lounge chairs. The service at checking was wonderful and very welcoming. I will definitely stay here again. Thank you!

Stayed in May 2023

food and location

Stayed in May 2023

The pool accommodations were exceptional. We also appreciated the complimentary breakfast and spa availabilty.

Stayed in April 2023

nothing

beautiful hotel and fantastic pools

Stayed in April 2023

Not this resort's problem, but the beds are typical Italian beds (harder than American beds). The third night my back got used to it and didn't hurt anymore.

I loved the room, so beautiful and large. I felt like I was really relaxed and at home. The view was great overlooking the pools. The staff are very helpful with my limited Italian. The bathroom was very large by European standards. I loved opening the bathroom window and letting the air and sun in while getting ready. We had a little patio the sit and watch the sun rise and this truly beautiful island come alive. The people around town are very welcoming and get to know you. The termal baths are relaxing and the spa services are top notch. The weather was consistently good even though it looked like it was going to rain. I was able to lay out and enjoy the sun. I will definitely be back and stay for longer

Stayed in April 2023

Is a little bit of maintenance required in some buildings especially pool complex, but it is the end of the year so this will probably be done over the winter. The outside pools are also prone to gathering insects and plants etc. probably given the time of year and the little bit more attention to them and not just cleaning them once a day, but otherwise no complaints at all

The hotel is an oasis of comfort, the staff are exceptionally attentive and professional, nothing seems to be too much trouble. The facilities are very comfortable and the external pool complex and thermal gardens are absolutely wonderful and indoor pools Marina even when the weather is great it still easy to enjoy yourself. Dinners and breakfast in the hotel are wonderful and the bar and lunchtime offerings are available also.

Stayed in October 2022

nothing that I can think of.

very clean, comfortable, and the seven pools were terrific.

Stayed in September 2022

sauna did not work. room was a little small and dark.

Great facilities and strong wifi. Nice breakfast.

Stayed in September 2022

Location was perfect and the pools were amazing!

Stayed in August 2022

beautiful location and hotel. fantastic breakfast and pools

Stayed in August 2022

amazing service

Stayed in August 2022

That we had to leave

It was our first experience here and we really enjoyed our stay at the hotel La Reginella. The staff was super-nice and the place is wonderful. Highly reccomended

Stayed in August 2022

The beds are small and not good. Dinner at the resataurant was a dissapointment, specially because we had a really good experience from lunch.

Location and facilities - garden & pools and also the availability of sunbathing by the sea. Excellent food at lunch. Great staff.

Stayed in August 2022