Room was rather small on the first floor with low ceilings. Previously we were on the 3rd floor and those rooms are beautiful. The beds are rather narrow and functional.

Location of the hotel is great. We booked half-board and the dinner was ok for the price. First course risotto, fish /meat for main course and mineral water. The waiter was very cheerful but pressed a bit on the recommendations what to eat, which in retrospect we should have gone with our choices. Breakfast has a nice variety, includes eggs and hot sausages/bacon, a selection of pastries. The location is VERY convenient if you come by train and want to stay close to the station. It's a nice historic building, and the reception staff was very polite and kindly recommended various activities.

Stayed in December 2023

It was impossible to get a cup of coffee after breakfast . One evening we wanted a coffee at about 9pm . We were told the bar was never open and to try the restaurant. The manager of the restaurant told us it was ‘impossibile’ to get a coffee. We were then guided to go out and try the bar in the next street!

Very near the station so making it easy to visit other areas. Quite a grand building with an ‘old fashioned’ elegant feel

Stayed in October 2023

The place was really convenient because you have the train and also the metro lines in about 2 minutes from the hotel. Also the staff was really helpful and nice.

Stayed in November 2023

Room was comfortable, but non-memorable.

Breakfast was good and plentiful. Cappuccino was made by staff. Selected for distance to train station. Staff was excellent.

Stayed in October 2023

The handsome restaurant had pleasant service but mediocre food.

We booked for the proximity to the station. It is a comfortable and historic facility with a nice dining room for dinner. Room was good and the surroundings provided the food and pharmacy services we needed.

Stayed in September 2023

No coffee making facilities in room. Useless balcony as 5ft wall in front of it. Poor selection hot food at breakfast - pointless for those who treat themselves to cooked breakfast while on holiday

Good choice continental breakfast. Excellent position. Staff lovely.

Stayed in September 2023

view to garbage courtyard, although glad for a window!

location and old charm

Stayed in November 2023

Very expensive the shuttle to airport.

Breakfast should be offered for longer time.

Stayed in November 2023

Upon arrival, we were forced to try to get our luggage through the revolving door because the regular door, that had a little ramp and was clearly for luggage, was locked. There was a staff person at the doors smoking and talking to a friend; he didn't offer to open the door or help in any way. Not a very welcome reception to the hotel, The rest of the staff, however, was very helpful.

Location was excellent, near train station and short walking distance to the Duomo and other attractions.

Stayed in October 2023

Nothing we didn’t like

Friendly and helpful reception and wonderful breakfast service-a shout out to the friendly hardworking breakfast crew!

Stayed in October 2023

Probably the bathroom needs to be refurbished, but this is just an esthetic aspect.

Good location, clean room, nice personnel and good breakfast.

Stayed in November 2023

Not all reception staff were helpful! Half board option was disappointing! 35 Euros and not a dessert or coffee so we ate well locally! No Kettle in room and extortionate mini bar

Tasteful decor, spacious and bright, great location, very little noise, very good breakfast

Stayed in November 2023

A bit small outdated room

Great breakfast, close to train and metro.

Stayed in November 2023

Not a lot of restaurants near the hotel.

Comfortable hotel close to the train station. Good breakfast included. The staff was very friendly and helpful.

Stayed in October 2023

A little far to walk to main attractions but suited us being close to the train station

Great hotel very close to the train station. The staff were very welcoming & helpful. The food in the restaurant upstairs was amazing as was the waiter who attended to us.

Stayed in October 2023

Scrambled egg every morning and better sausages, not frankfurts. Food never hot, just barely warm if you are lucky.

Staff friendly and obliging

Stayed in October 2023

nothing really

room size and facilities were good. the breakfast was varied and plentiful. and the location is near the station so most convenient.

Stayed in September 2023

NA

Excellent location for Train & Metro tourists. Excellent breakfast with friendly service from Christina. The bed was comfortable as well.

Stayed in October 2023

Whilst very close and convenient to centrale station, it feels unsafe once outside the hotel at night. The advertised bar has closed and moved to the restaurant, and it would’ve been nice to have a drink in a casual setting. The pharmacy is next door and the local convenience store is very handy and about 100m away. Nice stay.

The staff were so nice, attentive and accommodating especially the young woman at reception (Keisha?).

Stayed in October 2023

We like everything about the hotel.

Breakfast, room and location.

Stayed in October 2023

No tea making facilities in the room. Mo restaurant on a Sunday evening. Normally this wouldn't be an issue but my husband had to remain in hospital and I didn't feel comfortable going out at night on my own to find somewhere to eat.

The cleanliness of the hotel and the very helpful staff

Stayed in October 2023

It would be great if the bar was open in the evening for a happy hour

It is the second time I have stayed in the hotel in the past two weeks. It is very comfortable and very convenient to the station and not far to the Duomo on the metro

Stayed in October 2023

A bit dark

Great location, well preserved

Stayed in October 2023

- The airconditioning was a bit tricky to operate. You have to set it way below what it would be. - It would be great to have a kettle in the room.

- The hotel is situated in the station district (less than 5 min away from the station) and is very accessible to public transport. - The breakfast is very rich with lots of options. - The room's size is big and comfortable with all the amenities. The room has a mini-fridge. - The wifi was fine.

Stayed in August 2023

A bit old but has rustic charm. Overall very pleasant.

Reception staff very friendly and helpful

Stayed in October 2023