Nothing.

Absolute perfect Hotel for the value. Rooms really good, breakfast ample, and value for money really good.

Stayed in March 2024

The bed and the pillows are so so. Small wellness center without jacuzzi. The breakfast could be more varied.

In general OK. Perfect communication before arrival. Very good and helpful staff. We received an option of the locker in the ski lift which was extremely helpful. Discounts for ski-pass and ski rental. Stunning mountain view.

Stayed in March 2024

Nothing it was perfect

Fabulous hotel, great location, short walk to gondola, very close to town centre, beautiful views of Ponte di Legno and mountains. Staff very helpful, breakfast good, just don't take any food or water from breakfast room or you will be charged! One major advantage is that hotel has heated lockers under the gondola centre, so everything can be stored free of charge during your stay. Small spa area but very relaxing and spotlessly clean. Hotel have discounts with ski hire and restaurants.we ate in La Brasa every night, brilliant restaurant, great atmosphere, very reasonable and staff fabulous. Super quick with serving meals. Order to plate on table 6mins!!

Stayed in March 2024

We got a room without any wiew.

Breakfast was good. Enough space to park.Kind lady at reception.

Stayed in February 2024

Our economy room was very dark, although the view was correctly shown in booking before reservation. The spa center doesn’t have a toilet or drinking water (although it does have nice warm tea). Pillows were a bit hard. Every time you go to the spa you pay (8€), but you get a bathrobe and a towel only once during your stay.

Very good location, close to the center of the village. Parking is available, spacious and free for guests. Breakfast was very good, everything was fresh, homemade and tasty. Rooms are very clean and comfortable, equipped with toiletries, it has a little fridge. Ski lockers are available for free at the gondola entrance, which was very convenient. Spa center is small but just enough for a quick relax (it is paid extra, limited to 1h, 5 persons max, you get a bathrobe and an extra towel). Staff is very nice and helpful. All in all, the hotel has a very classy look and is surrounded by beautiful landscapes. Ski bus stops right in front of the hotel, but we went to the gondola by car every day (all day in the garage was 4€). Staff gave us recommendations and discounts for certain restaurants.

Stayed in February 2024

In a 4 star hotel I was expecting to find a thin topper on the bed. The mattresses were very firm, some people like it this way, but my back was very stiff in the morning. With a topper everyone has a choice, keep it or remove it :-) ! Another important thing that I missed was the heating for the ski boots, it is very important to have it, otherwise the boots remain wet, cold and smelly. It's easy to wall-mount an electric boot heater. I hope next time we will find one !!!

An amazing hotel, perfect location and views over Ponte di Legno, walking distance from city center and direct ski bus stop. Rooms were super clean, spacious and breakfast was very good. Super clean bathrooms. The ladies at the receptions were very kind and helplful. The parking was perfect.

Stayed in January 2024

Once we got to the SPA and sauna wasn’t enabled in advance( even though we booked the time slot). For our 1.5 hour of staying it wasn’t able to get hot… so, the administrator kind of screwed it, cause at winter it’s a must :)

The location, breakfast, style. It was clean and quite place with a perfect SPA area for a reasonable price, ski lockers right next to the main ski lift

Stayed in January 2024

Excellent location, parking, excellent breakfast and the staff were very friendly

Stayed in January 2024

Location

Stayed in January 2024

The beds need improvement

Great view from the terrace! Waiters serve free snacks and mezze with every drink!

Stayed in August 2023

Breakfast may have more options for people who doesn't eat sweet food in the morning.

Nice hotel with good staff and location

Stayed in July 2023

Bar area a little uninspiring, but the village below has lots of lovely bars and restaurants so not really an issue.

Amazing setting with an outdoor terrace offering panoramic views of the town, valley and surrounding mountains. Good parking.

Stayed in June 2023

Nothing negative.

The room was fantastic. The stayed with our 2 year old daughter, the staff was highly accommodating, incredibly polite and helpful. It had a great view of the mountain and the breakfast was very nice!

Stayed in June 2023

It was a warm summer day and the room did not have AC. Sleeping there might be uncomfortable when it’s really hot outside.

Clean and nice hotel with very friendly and helpful staff.

Stayed in June 2023

Pillows on the beds are hard and out-dated. Should be improved.

Nice views on the mountains, People working in the hotel are very friendly and helpful, especially the lady working at the reception. The lady managing the breakfast in the morning was quite bossy, not friendly to customers. We were not even allowed to move a table 30cm to sit together as a family and had to take separate tables where she decides :-).

Stayed in February 2023

n/a

facilities, staff, location, clean

Stayed in March 2023

Nothing I really disliked. A few small things: the breakfast room has little natural light. In the Spa there are no hooks for the towel and no place to put glasses.

The hotel is nicely located, in a building that once was a convent, with great views on the mountains (I took the slightly more expensive room with a view). The staff were very friendly. There is also a Spa which I used for an hour.

Stayed in March 2023

We came for a Boy's holiday: three childhood friends with three teenage children. Everything was just perfect!

Stayed in February 2023

the wellness center is for adults only, so if you come with teens, take it into account (and it costs 5 euro per entry - not a biggy). mattresses are on the stiff side. although ski bus is just outside the hotel, it is not very frequent.

Garni Cristallo hotel in a boutique one, located 5 min walk from the town center. rooms are spacious with lots of storing area, large bathroom, and very clean. the staff were exceptionally helpful and kind assisting with restaurant reservations and ski questions. breakfast is generous with large variety and high quality.

Stayed in March 2023

The breakfast could have been better

The welness area is just wonderful

Stayed in February 2023

The restaurant was closed except breakfast time. It used to be good restaurant when we stayed before 2020. Breakfast is good but could be better with more variety.

Room was comfy, spacious, clean and full of amenities. The staff is very polite and helpful. The hotel gives you a free ski-locker at the ski-center.

Stayed in February 2023

nothing

beautiful location, great staff helpful and lots of advice. good set up with ski lockers near gondola to make skiing easier

Stayed in February 2023

can’t think of anything negative.

lovely hotel in a great location. staff were fantastic. lovely breakfasts - a great place to stay. kids loved the Nutella pump in the breakfast room!

Stayed in February 2023

lack of restaurant in the evening.

lovely room, friendly staff, great views. good location. nice add of snacks with drinks at the bar.

Stayed in February 2023