Lack of air conditioning in bedroom.

The swimming pools were lovely and the views stunning. Great choice of drinks. Pool bar food was good. Fabulous location. Manager and front were exceptional and very helpful.

Stayed in May 2024

The pool should be heated

Stayed in October 2023

nice spot but far from palermo (30 min. drive) brekfast is good but can be more veraities

!!!pools and beach are awsom - lots of steps to go down the lower pool or beach but worth it great garden and view from the beach and ppools very good (not expansive) italian restaurant 2 minuts walk from the hotel

Stayed in October 2023

The location is out the way so you need a car if you want to go anywhere. There is one restaurant opposite and that is it. No shops. We spent a fortune on taxis. If you want to laze around the pool and that is it then you will like it here. Gin and tonic ranges between 12 and 15 euro depending which bar you order from which gives an idea of how expensive it is. When I asked the bar man to top up the tonic abit he refused and said you can have some more ice! Taxi to the airport or Cefalu is approx 110 euro one way. Not cheap. No kettle in the room. They even charged for the water.

The room was basic but clean. We only had breakfast which was OK but nothing special. The swimming pools were great and very clean. Lots of sun beds and a lovely view. Went on a nice boat trip arranged by Pepe.

Stayed in October 2023

Food was a little disappointing. In this part of Sicily they depend on Pizzas and Pasta even though well done. But we found when we got to AGrigento the food was vastly better with masses of beautiful fish dishes etc.

Loved the location of the bay and the easy swimming off a ladder into the sea as the coast was rocky. Swimming was a delight and there were masses of places to lie or sit. The pools were large and not too cold tho not as warm as the sea. The gardens were beautiful and altogether it was a wonderful restful place after Palermo. A bit advantage was being near a railway station (though you might need a car to get there.. just a little bit far to walk) and trains to Palermo and cefalu etc. no problem. The food was not particularly good

Stayed in October 2023

The food was just OK. It was totally repetitive. While the information stated that resort was walkable to train and shops, it was not a safe walk.

facility was beautiful

Stayed in September 2023

There is one restaurant across the road from the hotel but there is nothing else around apart from this.

It is a large hotel with three pools and right on the sea front.

Stayed in September 2023

The breakfast buffet was very poor and repetitive. The room I had first was with sea view but the entertaining was so loud every evening I had to switch to a room with no view but quitter.

The property is very beautiful, and clean and has fantastic access to the beach. The swimming pools are excellent and clean, and the view on Porticello is spectacular.

Stayed in September 2023

Guests who are not D Club members are treated very much as 2nd class guests. The restaurant is more like a huge noisy canteen, crowded and staff were slow to clear tables, however the D Club area for dining was much larger and most of the tables were unoccupied. The self service food for breakfast and dinner on offer was appalling , very little choice and staff were slow to refill empty serving trays I’ve stayed in many 4-5* hotels and the I can honestly say this hotel served by the worst food. Also the lower pool bar staff were surly and didn’t seem to be enjoying their work. Towels in bathroom were poor quality. Beach towels were much better quality!

Located on the coast, lovely views of the sea. Large swimming pools, good poolside bar area. Large car park was available, which was good as we had rental car. Otherwise the only way to go to other places was by taxi or 20 minute walk along a dangerous road to the local train station or go on organised tours. Would recommend boat trip along the coast with Pepe who moors his boat on the hotel jetty. Very enjoyable tour along the coast and opportunity to go for a swim.

Stayed in September 2023

The breakfast was the same everyday and unfortunately not enough variety of fruits available`.

The view of the hotel was amazing and the entertainment in the evening was superb.

Stayed in August 2023

There is nowhere near the hotel to walk to in the evening. To get water you have to walk 2km along a bad road to the nearest town which isn't very nice or you pay hotel prices. So if you wanted a nice meal outside the hotel there's nowhere to go. The entertainment is very loud and competes with one another when both stages are in use. Earplugs were used in the end. Also worth noting is that it's all in Italian which is fair as very few guests were English, but it meant there was little for us to do in the evening. And, to get the best sunbeds, restaurant tables, etc, you have to pay to be a member of D Club. Staff outside of those in the restaurant were really quite dismissive bordering on rude..

The choice of pools, access to the sea and the gym. The room was a lovely size and very clean.

Stayed in August 2023

Domina Zagarella is a beautiful hotel with a superb view on the sea. We could enjoy 2 different pools on 2 different levels always with an incredible view on the sea. The hotel was very clean, meals were nice too.

Stayed in August 2023

Taxis expensive. No beach to walk on. No footpath outside hotel.

Scenery, Entertainment, Swimming pools all very good.

Stayed in July 2023

The location is quite isolated. There is nowhere to walk if you do not have a car and numerous taxis are expensive. Some restaurant and bar staff were unfriendly and service was poor.

Stayed in prestige double room with sea view for 7 nights. The complex and views are amazing. The scenery is breathtaking. Big shout out to Jed in the restaurant who was very kind and friendly. Also, Vincenzo the taxi driver and his family. A trip to Cefalu and Palermo is recommended. The tour guide is excellent. One lady spoke excellent English at reception which was a great help.

Stayed in July 2023

We booked the prestige room with a sea view, but at night from 11pm-1am, you could hear all the entertainment booming out of the speakers downstairs. we were moved into another room around the back of the hotel which was much quieter and still had a sea view. a 5-minute shuttle from the hotel to the train station would be helpful as we walked 20 minutes on a very uneven and dangerous road the first time and every time we wanted to go out of the hotel, we’d have to pay 20€ return for a taxi for a five minute journey. wouldn’t stay again unfortunately

Great view, lovely staff at breakfast and lunch

Stayed in July 2023

Some of the staff in the pool bar were lack lustre. You could die from dehydration before they finish chatting and come out to see if you want something.

Amazing pools and seaside location. Facilities were great. Food a breakfast and dinner were good and you get a bottle of water and wine on the table a dinner which was a nice touch. This hotel is very Italian so don’t go there if you are looking for Britain abroad.

Stayed in July 2023

Staff are a little stiff and unhelpful.

Beautiful property with stunning pools and seaside amenities. It was a pleasure to suntan next to the sea and dip in occasionally. The property is part of a fractional ownership scheme and owners are treated differently to visitors which leaves one feeling like the poor cousin. Location is great if you don’t want to explore the area but it is a 1,5km walk to the Santa Flavia train station and a bit further to the closest town.

Stayed in July 2023

The dinner doesn't include any drinks such as water. We had to place the water each time.

Our stay included breakfast and dinner which were good. The facilities were also good. Many guests enjoyed the beach beds along three big swimming pools and their private beach. That was the most advantage of this hotel.

Stayed in June 2023

Staff in the pool bar were less than attentive

Excellent buffet breakfast, amazing location

Stayed in June 2023

wifi...indoors it was fine but anywhere outdoors and it disappeared (even on the balcony). The breakfast was nice but not great. The fruit needed to be more varied from apples and pears. We thought there was tennis from original advertisement but there is no court and nearby sport is non-existent other than gym and sea. Maybe a couple of spa treatments and more info in the room about what is available would have been welcomed.

Location was great. Right on the sea, near a train station and main road (we had a car). There are loads of restaurants and cafes within easy reach (particularly with a car) and the commune of Santa Flavia is mainly fishing based and unspoiled which we liked. Loved the pools particularly the salt water pool but the access to the sea was the best. Fantastic snorkelling. Loads of sun loungers and easy access to a bar for any type of refreshment. Lots of space and lush greenery. And lots of clean, well kept WCs in easy reach.

Stayed in September 2022

Weak wi-fi

Pools and ocean front property

Stayed in September 2022

Air condition was a bit weak and it was a bit hot in the room. We had to keep the blackout curtains closed to help keep the room cooler.

Good pools, breakfast and dinner was very good and abundant. Hotel is clean and staff very helpful.

Stayed in September 2022

The inflation of prices that they put on some items knowing you were a 20 min walk to the nearest shop. If you aren't driving its a long walk on a very busy road with very little pavement. The staff at the pool bar weren't very attentive and didn't seems to have a system in place. There was a mini fridge in the room but it didn't work and the rooms needed a lick of paint. Not a lot of options at dinner

The area was beautiful very quiet. With a great view Bed was comfy the air con was excellent and actually worked Poolside was quiet if you were at the top pool, with free towels which was helpful. The entertainment even though not really our taste was a good high standard

Stayed in September 2022

Small room, old decoration and very noisy at night. They should do a disco / night club space for the ones who want to party hard and let the other guests relax in peace.

Incredible view, great pools, many options of restaurants inside the property. Also parking lot available.

Stayed in August 2022