Since it’s located in such a central road, the first night we stayed there was a bit noisy. Also the sheets didn’t smell very fresh and clean. Plus the room didn’t have any mirrors, except from the bathroom and this was creating a fuss to get ready simultaneously with the rest of the visitors.

The stuff was ver helpful and polite. Also the location was pretty good since we didn’t use any metro or bus to move around the city

Stayed in April 2024

There your be a little more storage space in the room and in the bathroom. Steep stairs, hard to climb at first with the luggage.

Great location. Possible to see the main attractions on foot. The room is ok size, bad was nice. Coffee and tea in the room are a nice touch.

Stayed in October 2023

Nothing

We arrived late and have to check-in after hours. The staff was very understanding and accommodating. They provided as much information to check-in smoothly online. The room was so clean and comfortable. Completed with snacks and coffee machine. We spoke to Moira (one of the stff) to ask if we could leave our luggage after we check-out as we still have time to walk around Rome before our flight. She had no problem with it. When we were leaving the other staff helped us carry our luggage downstairs. This hotel is highly recommended. The staffs are friendly and gave us the best customet service experience. This is very close to restaurants, and shops and walking distance to Spanish steps and Trevoli fountain.

Stayed in January 2024

A/C & vent system too loud. Reach of elevator is not comfortable.

Great location. The tiny room is solved with excellent interior.

Stayed in December 2023

The shower did not drain at all which made showering annoying but I guess to be expected with the old Rome plumbing!

Really nice, modern room. Bed was super comfy and room was big. Great location, easy to walk everywhere with lots nearby.

Stayed in November 2023

The wi-fi was spotty. My Husband would have to go outside the room to do some business with his lap-top sec to low signal strength.

The staff was amazing. So friendly, putting a umbreela on our doorstep when it was raining. Giving us recommendations for local restaurants. Always smiling and happy to see us.

Stayed in October 2023

Hotel receptionist Moira is wonderful person, very helpful.

Stayed in November 2023

I felt unsafe , although the location was near by everything , however the building it self i didn’t felt iam safe , the reception closes at 8 PM and the staff leaves the door of the hotel open also the box that has all of the room keys was open so anyone can take the keys and open the room on me

It has a good location , amazing staff

Stayed in October 2023

Entry into the property required use of a phone and also due to signal needing to access the wi fi before you could access the property, this could be a bit challenging and wasn’t the easiest of processes.

Location was great! Room was pretty basic but had everything we required for a 3 night stay in Rome, the air con worked well and kept us cool as it was very hot in Rome when we visited.

Stayed in September 2023

Bed was uncomfortable.

Property felt very safe and in a good location, house keeping were very good too

Stayed in August 2023

The hotel is right in the middle of all main Rome’s attractions. Room was big and and comfortable.

Stayed in July 2023

Keyless doors to enter were a bit confusing/functional on entry as they require internet and there is no reception in the building so you need to access to the wifi before getting upstairs. I had to walk out of the building to gain access again.

Great location!! Amazing air conditioning and facilities in the room. Very comfortable and spacious. Shower & bathroom were also great. Would highly recommend.

Stayed in July 2023

Easy virtual check in and check out, room was clean and spacious enough for the two of us. The bathroom was nice as well. Window looks out onto a busy shopping street. Location is both vibrant and convenient as you can walk to see many of Rome’s attractions. We enjoyed our stay and would recommend to others visiting Rome.

Stayed in July 2023

There was never staff that we saw on-site at the property, other than cleaning staff in the morning. Coffee is from a little pod machine, and that ran out of pods and cups on our last day.

The property is in a good location - many restaurants, sights, and shops within walking distance. Room was comfortable and a decent size.

Stayed in June 2023

There is no staff on site. Communication with staff was all through Booking.com chat, but they are generally responsive. Getting into the hotel is problematic if you can’t get a cell phone signal because you have to open the doors to the building/hotel front door on third floor/your room via your phone. The air conditioner in our room was barely keeping the room cool during our stay which made it uncomfortable.

The hotel is in a great location. The amenities are nice.

Stayed in June 2023

Excellent location, in beautiful shopping streets just 2 minutes from Piazza di Spagna (Spanish Stairs). The room was spacious and very well organized, everything had its own place and cleanings were happening daily. The bed is super comfortable and extra large. Air-con was a must with the hot weather in Rome. There were snacks like cookies available for the guests, together with a coffee machine and a kettle.

Stayed in July 2023

Did not have a cloth iron, the room needs a little maintenance

The location, the coffee/snacks station.

Stayed in June 2023

the only down side is the lift doesn’t go all the way up to the door but otherwise excellent !

excellent location - just a few moments from the Spanish steps. room had a lovely view along the street and was well designed. we were able to leave our luggage before our flight. check in requires a phone with internet access

Stayed in June 2023

Room was very dark, wasn't entirely sure how to change the shutters ..maybe me being dumb! Wasn't lots of lights to switch on.

Clean, modern, excellent location. Obviously wasn't expecting breakfast but love in the corridor they had coffee and some biscuits, etc. As a great grab and go snack.

Stayed in June 2023

Only complaint is you need your phone to get in the front door at night. My phone happened to die right as I was trying to unlock the door.

It was a clean hotel, easy check in, the room had all the amenities I needed and it was really quiet!

Stayed in May 2023

Glass walls bathroom, offering moderate privacy, big but no shower curtain so wet floor.

Big room, particularly for London standards, with all basic facilities. Friendly staff. Common areas for free use like library with working/reading desks. Close to tube station, last stop zone 2.

Stayed in May 2023

DownTown is at the second floor and it is not responsible for the condition of the very old building; if a few meters of corridor in the entrance will be restaured, the accomodation could be fairly upgrated to 5 stars.

Undoubtely a perfect location for visiting main monumental squares, artistic seightseens, hystorical Rome monuments, and main commercial streets; as well as restaurants and cafes, everything at a walking distance. Metro station nearby. Receptionists -especially Donia, on my experience- very cordial, professional, effective and eager for everything you may need. Nice, well equipped rooms, clean and comfortable. E-check in -and e-opening doors may need an optimization, but this is nothing compared to the added value of getting out the door and entering by foot the magical seights of the eternal city.

Stayed in May 2023

The room had a cork screw but no glasses inside. The tea/coffee making facilities were outside the room in the hallway. Bathroom door got stuck in the floor and wouldn't fully open.

The room size was very big with a well decorated bathroom. The bed was huge and comfortable. Very clean room with good storage. Staff were extremely friendly and helpful.

Stayed in April 2023

could be easier to check-in - heater didnt work at the first night and shower water was a bit cold

great location, very good room!

Stayed in March 2023