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Reviews of Boutique Hotel Helios 4 stars

Via Capo 33, 80067 Sorrento, Italy

#27 of 88 hotels in Sorrento

Guests' Choice

Review score

Based on 129 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.5

  • Location

    8.5

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great staff, beatiful views. Everything was just perfect! The breakfast was very tasty and deserts were extremely good ❤️❤️

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    It exceeded all expectations, we would defiantly come back
    • Leisure trip
    • Couple
    • Sea view room with window - Accessible only by stairs
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, our stay was perfect

    Amazing service throughout our whole stay. Couldn’t have asked anymore of the staff, they were amazing. Would definitely recommend!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Excellent hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can't fault anything

    Staff helpful and friendly Hotel spotless Rooms comfortable Breakfast excellent 10 minute walk from town

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    If we come back to Sorrento, we wouldn’t consider anywhere else.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was a bit of a walk, but for us totally worth it.

    The staff was great, the facilities were very nice and clean, we loved our stay here.

    Stayed in April 2024

  • Reviewed: 18 October 2023

    10
    Beautiful little boutique hotel, all the staff are super friendly, with fantastic views.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Just larger cups of coffee.

    Breakfast was fantastic catered to what ever we requested and the view was spectacular.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great hotel with a beautiful view and fantastic attentive staff

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It would be amazing if tea/coffee was provided in the rooms.

    The staff were amazing! And great breakfast!

    Stayed in August 2023

  • Reviewed: 29 September 2023

    10
    Amazing views, friendly helpful staff, great breakfast definitely recommend!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing that we didn’t like, the walk to town was less then 10 minutes and with all the eating we did kept us in shape!😉

    We have to say our stay was so relaxing, the staff went over and above our expectations to make us comfortable the daily breakfast was delicious, with amazing views of the Sorrento Coast line 😊

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Sea view room with window - Accessible only by stairs
    • Stayed 10 nights
    • Submitted via mobile

    There was nothing that we didn't like

    This is the second time we have stayed at the hotel, but this time we brought friends. The hotel is comfortable and clean. The staff are friendly and helpful, nothing is too much trouble. The location of the hotel is excellent with great views of Sorrento. There is a good choice for breakfast, hot and cold buffet and the food is excellent.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    10
    Unforgettable stay in Sorrento in the Hotel Helios.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights

    Nothing could be better in this hotel.

    Sea view from my balcony. Super breakfast. Nice staff. Comfortable bed.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very friendly and very close to the center

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    lovely, well located hotel with excellent service!
    • Leisure trip
    • Couple
    • Sea view room with window - Accessible only by stairs
    • Stayed 6 nights
    • Submitted via mobile

    the view and the spacious rooms! the breakfast was also awesome as was the rooftop pool

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Perfect hotel for sorrento
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast options could be updated

    The location is perfect far from the crowd and 10 mins walking to center of town The room is perfect and the from the balcony The staff very helpful and pleasant

    Stayed in August 2023

  • Reviewed: 28 July 2023

    10
    Bellissima
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The delicious breakfast buffet on the patio overlooking the bay with a view of Mt Vesuvius is my favorite part of the day.

    Stunningly beautiful and perfectly located two minutes away from downtown Sorrento offering the peace of being away from the hustle & bustle but not far enough that you’ll miss out anything.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Highly recommend staying in this beautiful location, great staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very clean, beautiful amenities and lovely staff.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Lovely stay and amazing staff!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I recently had the pleasure of staying at this wonderful hotel and I cannot praise it enough. From the moment we arrived, we were greeted by lovely staff members who were not only helpful but also incredibly friendly. Their warm welcome set the tone for a fantastic stay. The bed was incredibly comfortable, providing a restful night's sleep after a long day of exploring the city. Additionally, the room offered a beautiful view, allowing me to enjoy the surroundings and soak in the atmosphere of the city. It was a delightful experience to wake up to such a picturesque sight each morning. Overall, I cannot recommend this hotel highly enough. The friendly and helpful staff, along with the fantastic pool and convenient location, made our stay truly memorable. We felt well taken care of and thoroughly enjoyed our time here. We are already looking forward to returning in the future. If you're searching for a hotel with outstanding hospitality and a prime location, this is definitely the place to be.:))

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Beautiful views and incredible staff!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was amazing! From the moment we walked in the door they were friendly and helpful. When we got to the room it was clean and the view from the terrace was stunning. The wifi was super fast and we were able to do some actual work from the room. My only regret was not booking another night!

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    Wonderful stay!
    • Business trip
    • Solo traveller
    • King Room with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. I had a scooter, but if you are driving, there is no parking

    The rooftop terrace and pool were amazing! The staff were all top notch, friendly, helpful. The breakfast was delicious, and the room was lovely. I would totally stay here again. Quick walk/scooter into central Sorrento, but far enough out of the fray to have a beautiful view and relaxing vibe

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Peaceful cozy clean cute little boutique hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    we needed 5-8 min drive with taxi to go to the marina or come back from the center. it would be perfect if we could walk to/from the hotel. but taxis were so easy to find so it was no problem to us.

    First of all, even before our trip to Italy began, they were very helpful to us in terms of helping us with our dinner reservations etc. we always received prompt email replies which was very comforting. During our stay at Helios, everything was great. clean, comfortable, wonderful view, great breakfast, helpful staff in every way. They were very warm and welcoming which made the hotel feel very cozy to us.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Brilliant staff in a gorgeous hotel - we loved it here!
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    A really lovely building with clean, spacious rooms and an unexpected view of mt Vesuvius. Great roof terrace for afternoon drinks and sunbathing. The hotel is about a 15 min walk from town up a gentle slope which gives you amazing views across the bay and means the property is quiet at night which was great.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Fabulous stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could do with more selection.

    Hotel was out of the middle of Sorrento and much quieter, amazing views, room was clean and hotel staff very helpful.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is a bit far from centre but we rented a Vespa and it was great. Pool is small

    The hotel is cozy and nice. Staff were amazing

    Stayed in June 2023

  • Reviewed: 16 June 2023

    10
    This is a super cute and comfy boutique hotel with amazing views!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only things that will keep me from ever staying in this hotel again are the robbery of the taxi drivers to get us here from half a mile away and the nerve wracking trek into town and back with or without sidewalk. The walk itself is not a difficult one at all. I think the drivers are used to avoiding pedestrians and there were a lot of people making the trek back and forth every day. I think most people are not as nervous as I am about this kind of stuff so don’t let that stop you from enjoying this WONDERFUL hotel.

    This is a SUPER cute boutique hotel. Front desk staff, greatly helpful and friendly. All the staff we encountered actually were ver friendly. The rooms are super nice and all have an AMAZING view. At least the ones we had. We had unit 11 which is on the bottom floor of 3. Our adult son had unit 6 which was a floor up and one room over from ours. He had a small balcony with a table and chairs to enjoy. Reception is on top floor as you come in. We had a terrace with a table and chairs, a tub, but it’s like a bathtub with Jets so you have to fill it up yourself, we didn’t and a big round lounger sofa. There is also a safe in the room and a mini fridge. Our room was right next to the breakfast area. Breakfast consisted of scrambled eggs, bacon, grilled veggies like eggplant, zucchini, carrots and red peppers. Also several quiche type foods. I’m dairy free so I couldn’t try them but they looked delicious! There was sliced lunch meats and butter lettuce and breads and marmalade and cereals and fresh fruits. Actually quite a lot of options including fresh juices and milk. ALSO, Pietro let us know that THREE of the desserts/pastries (there were a LOT) a lemon type cake, a dark chocolate one, and a brown looking one that had pistachios involved (all were yum) were gluten free and also the coconut macaroons and some other cookies or “biscuits”, but they had a little butter so I could not try them. I was able to order a latte with almond milk that was UNSWEETENED! WHY can’t they seem to have unsweetened non-dairy milks at coffee shops in Houston??? So to recap, breakfast was fabulous! The day we got rained out we skipped dinner. There is no restaurant in the hotel and we didn’t want to walk into town in the dark and rain to eat. By the time we decided to see if we could maybe eat at the hotel restaurant next door, it was almost 9pm (when the rest of the non-U.S. world seems to start their dinner) and they said “NO WAY! There will be no tables available!

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    all very good

    Stayed in June 2023

Showing 1 – 25

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