There was not much about the hotel that was negative.

The hotel is very big. The parking was great.

Stayed in September 2023

I'm glad was a hot weather because if my holiday was during the winter would be hard to have a shower because the water was always very cold.

The views from the hotel are amazing. The room was always very clean and the gardens around the hotel were awesome.

Stayed in August 2023

Staff service at the pool were not pleasant and slow

Location and faculties

Stayed in July 2023

not much outside of hotel. busy road

great pool and terrace,bar

Stayed in June 2023

The road to hotel from train station on arrival was hard with luggage, wish we had known this in advance.

The staff were helpful with lots of our questions. We received an upgrade on arrival.

Stayed in June 2023

breakfast was minimal.

nice hotel and great staff.

Stayed in May 2023

breakfast was poor, pavements and roads are dangerous. staff could have been more helpful. shower took ages to heat up.

pool, location

Stayed in September 2022

Room is a bit outdated but overall is clean and comfortable. Perhaps the shower door should be upgraded though. There was so much water leaked out the door gap when taking a shower.

It has 2 lovely swimming pools where young children can enjoy some splashing while the grown up can enjoy swimming. The location is also great for visiting Sorrento, Positano and Amalfi Coast.

Stayed in August 2022

when we arrived our booked room was not available. don’t know if it was a trick or not. the first 2 night we spend in an other room, with no vieuw.

nice viewing on the Vesuvius.

Stayed in August 2022

Price of drinks a little high .

breakfast was very good and location excellent

Stayed in July 2022

The inside of the hotel could do with a little bit of a facelift as it’s starting to look a little dated. While the food was always fresh the evening menu only had a couple of choices on it. Shower leaked in both rooms.

We had a great stay at the Grand Hotel Moon Valley as a family of six including children. The staff were super friendly and very accommodating especially when it came to dietary requirements in the dining hall. Super clean hotel both inside and out. The pools are great especially the smaller shallow pool which is perfect for toddlers. The hotel is set in a beautiful location with views of Vesuvius and the surrounding area and we enjoyed many an evening at the poolside bar watching the sunsets. Great breakfast selection and fresh pizza at lunch for only EUR 10.

Stayed in June 2022

The annex room was very noisy so we asked for a move to the hotel which was perfect.

Would definitely recommend Grand Hotel Moon Valley. The view was just breathtaking to wake up to every day. We loved the location, the atmosphere and the facilities. The staff were very helpful and the shuttle bus made everything so convenient. We tried a local restaurant Il Ritrovo del Amgli that did gluten free pizza and was just 5 minutes walk which also added to our holiday experience.

Stayed in June 2022

air conditioning is hopeless. It was not cooling the room properly at all.

location and the staff was super friendly. buffet was good

Stayed in June 2022

Dated rooms and interior, no seals on anything so the hotel is very noisy, if you have anyone in the rooms around you, you will hear them. Wait staff at breakfast didn't do anything or ask if we needed help or drinks, never received any coffee. Only one person ever working front desk and they are very overworked, could not really pay attention to any person for more than a few seconds. On check out the front desk said the payment i did on Booking was not received so i had to pay there. I said ok and paid again. Afterwards i checked my booking account and credit card and payment had been posted. I went back to get my money back and the same thing was happening to someone else. After raising the issue by both of us they said ok and gave my money back in Cash and did not make the other person pay. Seemed very disorganized.

Hotel was nice but feels a bit dated. Got an upgrade from the room we booked which was nice. Staff was helpful for the most part. Breakfast was ok, large selection of items available. Great views from the sea view rooms and a nice garden on the property.

Stayed in April 2022

No complaints at all with the hotel. However the location was different to where we believed it to be. We thought the hotel was nearer to Sorrento. We also thought it was in Vico Equense from the description on Booking.Com. The hotel is actually in Seiano. There is a train station here so we were able to go most places by train.

We really liked the room with sea view, the view was actually one of the best in the area. The staff were friendly and helpful. We had breakfast each morning and the service and food were both excellent .

Stayed in October 2021

Rooms a bit outdated.

Very nice pool, view is marvelous, staff super friendly.

Stayed in August 2021

- Not recommended for dinner (food is not good value for money). - Some staff members struggle with speaking English, resulting in attending to Italian guests first. - A bit noisy at night (hotel is located on main street)

- An excellent, refreshing 25m pool with a fantastic view - Tasty breakfast - Clean facilities - Helpful staff

Stayed in July 2021

Couldn't use wifi in room. Swimming pool full, no sunbeds available.

Great location, great service

Stayed in August 2021

Bad small in our room. Very poor breakfeast. It's a 2 star hotel!Very bad wi-fi.

The pool it's clean and elegant!

Stayed in July 2021

Wifi signal was weak in the room.

Plendid view from the room on the bay, super friendly staff and nice swimming pools made it a very lovely stay.

Stayed in July 2021

Lovely hotel, great friendly & helpful staff. Perfect location to visit the area.

Stayed in May 2024

I loved everything about it. Amazing views, good breakfast and excellent staff. Close to the train station. Easy acess to Sorrento, Positano and Amalfi coast. You can get train tickets at the reception.

Stayed in April 2024

It was incredibly noisy, the walls and ceilings are paper thin. The location is not great with a thin dangerous walk path to the train station 15 mins away. The breakfast was so basic and scarce a huge disappointment on top of a bad nights sleep. I will NOT be staying at this hotel again.

The views and swimming pool are the only positive advantage to the hotel

Stayed in April 2024

There is a very busy road in front of the hotel which is very noisy and remains busy deep into the night. The worse is the unexpected Saturday night disco with very loud music and deep bass sounds that resonate very loudly into the rooms causing vibrations of the windows. This lasts until 12 midnight. Personnel did not even There are other options in the surroundings.

Good location, close to railway station that brings you to Sorrento, Pompei or Naples. Sufficient parking space.

Stayed in September 2023