One of the nicest hotels we stayed in Italy during our 4 week holiday. 2 nights could have easily been 5 or 7 due to the stunning location of Sorrento and the comfort of this hotel. Buffet Breakfst was good, rooms were huge compared to other places we stayed. Highy recommend visiting Pompeii and Capri while down here.

Stayed in April 2024

Wish I could have splurged on a room with a better view -- but other than that, this place is just wonderful.

Beautiful property. Great breakfast. Good location close to everything in Sorrento. Welcoming and very helpful staff!

Stayed in April 2024

Drinks and food inside the hotel were expensive.

Breakfast was amazing. Location was handy for everything we needed. Staff were friendly and helpful

Stayed in April 2024

Lovely relaxed hotel with friendly staff

Stayed in April 2024

Nothing

The view was amazing and the staff where exceptional. Cleanliness was suburb and the location was good just a 5 minute walk from the center. I look forward to visiting again.

Stayed in April 2024

Nothing to complain about, can't point a bad thing about the hotel, it fits perfectly in the price point and star rating, and I'd absolutely recommend staying here.

The staff was great, the hotel is well located, but in quiet zone. The room was very spacious, and with a lovely balcony. The restaurant is good, although a little bit on the expensive side, especially at dinner. Had one of the best carbonara of the whole trip. I'd say overall it was one of the best price/quality hotels of the whole trip, and recommended without a doubt.

Stayed in April 2024

They shouldn’t advertise temperature controlled pool- it isn’t. I went in April and it wasn’t heated. Maybe it us “temperature controlled “ in the summer.

Breakfast was delicious. Entire staff could not be more kind, efficient, and always helpful. They want to please the customers always, and will do their best to take care if you. Everything was clean and beautiful. Loved the gardens and room.

Stayed in April 2024

Nothing

Well maintained, clean, comfortable, excellent breakfast, wonderful staff, great location, clean pools

Stayed in April 2024

Nothing

Super clean, really fancy looking, very good vibes 😻

Stayed in March 2024

Nothing

Excellent all round

Stayed in April 2024

Shower over bath with shower curtain

Lovely areas on the roof top to sit and watch sunset, room and balcony was nice, very clean. Reception staff lovely

Stayed in April 2024

We didn't find fault. Loved it all. This was better than some 5 star hotels I've stayed in.

Greeting on arrival by reception staff was excellent. The hotel porter showed us to the room carrying our bags and then our car was parked securely for us. The hotel from the reception to the room and all areas were very bright a immaculately clean. We booked a standard room which looked over the rear gardens of the hotel, all very clean and tidy. Breakfast was served in the main dining room. There was a great selection, from fresh fruit, cereals, cheese cold meats, cooked breakfast items, and eggs cooked to order in front of you. The pastry and cake selection was also very good. Bar staff were attentive, and knowledgeable. Walking to the main area of Sorrento was easy, and the area was safe. If I was to return to Sorrento for another stay, I would defiantly return to this hotel, but maybe book a room with a better view.

Stayed in April 2024

N/A

Great standard hotel, very well maintained with friendly staff. We really enjoyed our time here.

Stayed in April 2024

Our initial room was tiny and dark, to upgrade to a slightly bigger room was an extra 100 per night, therefore quite expensive. Mediocre breakfast for such an expensive hotel. Toiletries in room were not replaced on day 2.

Beautiful hotel, spotless

Stayed in April 2024

We loved everything except how loud it was very early in the morning. Woken at 5.30am a few times and then a little later by cleaners and drilling nearby. The tiled floors in the corridors meant all noise was amplified and we had to use a white noise app to drown this out as well as ear plugs. A shame as everything else was lovely.

The restaurant downstairs was superb and the staff in there were lovely. Best food we had in Sorrento by a mile. Nice bedroom, great room service and everything you could need.

Stayed in March 2024

Fantastic breakfast! So many wonderful choices! Produce was so fresh!

Stayed in March 2024

The single rooms do not have a sea view. Having a sea view would have made the stay more special & from this point of view I was disappointed.

Grand in a traditional style with great service. High standard of cleanliness. Close enough to centre of Sorrento to be convenient but just enough distance from noise.

Stayed in March 2024

The staff were friendly and helpful. Breakfast was great too.

Stayed in March 2024

Beautiful view. We were upgraded and had an amazing view Mt. Vesuvius.

Stayed in October 2023

Would have loved heat lamps on the patio.

Staff was always helpful & friendly. Spoke good English.

Stayed in November 2023

That the spa treatments were held in nearby sister hotel and not in our hotel. That there was no direct access to sea (knew this at time of booking).

Really bright, airy and sparkling clean. Beds super comfy.

Stayed in November 2023

Everything was great and I would stay there again just note a few things. On November 1 the hotel shuts off the air conditioner including the option just to have a fan to circulate the air so the room gets a little stuffy. The hotel also does not have Netflix which is not critical while on vacation but it can be nice after a long day of touring.

The location was great and the facility was beautiful. 10 minute walk to Piazza Tasso, 8 min walk to train/bus station and 15 minutes to ferry port. Great breakfast with lots of options including champagne. Friendly and helpful staff. Great view of Vesuvius from the room balcony and rooftop. The shower/bath tub had great water pressure. The bed was on the soft to medium side (good for me; husband prefers firmer). This hotel was also significantly less expensive for a room with a balcony and a view than others that are right in town. The additional few extra minutes to walk to the various places was well worth it.

Stayed in November 2023

Breakfast was great with lots of choices including freshly prepared omelette….wonderful service! This place was beyond clean! Sparkling!

Stayed in November 2023

Nothing comes to mind

The staff, the view, and the room was spacious

Stayed in November 2023