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Reviews of Hotel Serenella 3 stars

Via 42 Martiri 5, 28835 Baveno, Italy

#13 of 17 hotels in Baveno

Guests' Choice

Review score

Based on 48 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 February 2024

    9.0
    Great place ,staff and food.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was really with a balcony and a nice view heating and AC depending on how you like it. All the staff were very friendly and professional. The restaurant in the evening does the best food! Fantastic.

    Stayed in February 2024

  • Reviewed: 25 December 2023

    9.0
    Near the lake, great restaurant and handy parking.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Excellent small hotel. Not luxurious but clean, comfortable and with very attentive staff. The restaurant is to be tried as well.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    7.0
    Good
    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night

    No elevetor to go up tp 2nd floor.

    Restaurant is fantastic! One of the best restaurant in this area. I really enjoyed dinner and breakfast.

    Stayed in November 2023

  • Reviewed: 27 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast. No lift to the rooms in the second and third floor.

    Good location, kind staff.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Nice place easy to locate, nice peoples
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Shower cabin very small, water temperature difficult to manage, no handheld shower

    Staff very kind and helpfull

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Noisy Room The bed

    Cleaniless

    Stayed in August 2023

  • Reviewed: 7 July 2023

    8.0
    Very Helpful Staff.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Adequate Breakfast

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet was quite poor. The bread was not ready al 8.15, there was no butter just vegetable spread, poor choice of ham & cheese. No fruit. It was very difficult to park since the parking was full because of restaurant guests

    Very big room and bathroom, very clean

    Stayed in June 2023

  • Reviewed: 24 April 2023

    9.0
    good location with safe parking and short walking to the lake
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    great location, nice room and comfortable parking available on site. Restaurant was fully bookend for evening, but a recommended pizza place alternate was very close by and we enjoyed seating at the lake front

    Stayed in April 2023

  • Reviewed: 8 December 2022

    8.0
    Great stay at Lago Maggiore!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We enjoyed our stay here. The room was clean and a good size and from the balcony, we were able to see the lake! We also had dinner in the restaurant, which was delicious!

    Stayed in November 2022

  • Reviewed: 8 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fab find - big clean all white room. Very clean and modern. Lovely view of mountain from room.

    Stayed in October 2022

  • Reviewed: 14 October 2022

    9.0
    Friendly ,family run hotel ,ideal for stopove
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was quite close to road ,bit noisy ,- if you were a light sleeper it might be a problem ,other than that everything was great

    Very clean room ,staff were very friendly and helpful , ,lady at reception spoke English for us - short walk to lakeside , definitely would stay again

    Stayed in October 2022

  • Reviewed: 7 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs a bit attention, drain in the shower requires cleaning and the hairdryer is coming apart.

    Very nice Restaurant, top grade menu

    Stayed in October 2022

  • Reviewed: 25 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    perfect location, the hotel has different restaurants, we tried one on the lake, it was extremely tasty, the staff is very nice

    Stayed in September 2022

  • Reviewed: 21 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The hotel is located near a very busy road. In the morning, with the windows open and the sun burning, you have breakfast surrounded by noise and heat. In the garden as well, all you hear are trucks and cars driving by. Such a pity.

    Very friendly staff, good bed, and comfortabel hotel.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    7.0
    Good value for money, but rather basic
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 9 nights
    • Submitted via mobile

    Limited food choice during breakfast (1 kind of cheese, 2 types of meat, some fruit, eggs and bacon, bread and jam-filled croissants), all the rest was pre-packaged. No airconditioning in the breakfast area, nor refrigerated food.

    Friendly staff, clean rooms.

    Stayed in August 2022

  • Reviewed: 9 July 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Charming hotel near the lake. Easy to find. Private free parking inside. Nice rooms with a big bathroom. Clean and comfy.

    Stayed in July 2022

  • Reviewed: 12 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is situated along the main street, so you hear the traffic even if your room is facing the yard. No elevator.

    The room and bathroom have reasonable size, bed is very comfortable. Parking and restaurant on site. Tasty breakfast and nice breakfast room.

    Stayed in June 2022

  • Reviewed: 3 June 2023

    10
    A really amazing week spent in a beautiful place. with lovely people, scenery and food.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    Nothing - Just great

    Location, Location, Location. Beautiful hotel in the centre of the village. 1 minute away from Beach, Restaurants and Mini Market. Evening Alfresco meal was amazing with local specialities and excellent wine choice by the staff. A really amazing week spent in a beautiful place...

    Stayed in June 2023

  • Reviewed: 17 April 2023

    4.0
    Not a happy experience
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    This is a hotel attached to a restaurant. The check in was very slow, as the lady who received us slowly punched all our passport details into the computer while we waited; normally in Italy the documents are taken and returned later. Our rooms were up two flights of stairs - it said there was no lift in the particulars, but we were given no help with the baggage. We are approaching our 80s. The room was cold. Neither of the two control panels on the wall seemed to work. There was no extra bedding in the cupboard, I had to go down to ask for it. A clean extra duvet was supplied. The rooms were very small (We hired one also for our daughter). During the night one could hear the traffic on the road below. The breakfast was minimalist. The price of 190 Euros for each room for the night was quite excessive for what we got.

    It was possible to park the car.

    Stayed in April 2023

  • Reviewed: 18 March 2023

    10
    Wonderful and welcoming. Superb restaurant on site.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    n/a

    Clean and quaint

    Stayed in March 2023

  • Reviewed: 10 September 2022

    10
    Awesome journey @Serenella hotel with a fabulous team
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    nothing

    Everything was just perfect

    Stayed in August 2022

  • Reviewed: 31 March 2022

    1.0
    Very poor
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price was si high , hotel room was like prison , restaurant was disaster and so expensive

    Nothinh

    Stayed in March 2022

  • Reviewed: 19 March 2022

    10
    An excellent find we shall be back.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The staff are their greatest asset. The room was clean and a good size but with no frills. The breakfast was good but it was selected for you because of covid. The restaurant had a very good menu and wine list at reasonable prices.

    Stayed in March 2022

Showing 1 – 25

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