Via Jacopo da Diacceto, 16/20, Santa Maria Novella, 50123 Florence, Italy
#142 of 380 hotels in Florence
Guests' ChoiceBased on 21 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
8.9
Staff
9.1
Value for money
8.3
Free WiFi
9.5
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Showing 1 – 21
Reviewed: 31 May 2024
Marvin
United KingdomRoom was not cleaned for two days. Had to get amenities separately.
Clean, good location, friendly and helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Joseph
United KingdomAlthough we did opt for a smaller room the design/layout could have been better. There were no hooks to hang wet coats and no shelf space to put objects on in either the room or bathroom.
Location is excellent. Short tram ride from Florence Airport and then a short walk to the hotel. Staff are very welcoming and friendly both at reception and in the restaurant. We elected to have the buffet breakfast each morning and it offered a good selection with all the usual hot and cold items. Our room was on the 2nd floor facing the rear and it was very quiet with no external noise. Bed was very comfortable and the shower was good with great towels.
Stayed in May 2024
Reviewed: 25 May 2024
Jennifer
United StatesNone
The front desk (Tomasimmo??) forgot the spelling of his name… very attentive and helpful, knowledgeable about the tourist spots and very accommodating
Stayed in May 2024
Reviewed: 22 May 2024
Sara
United Arab EmiratesStaff could have helped with the luggage’s
The room, the space , the closet, the bed was big and comfy
Stayed in May 2024
Reviewed: 18 May 2024
Caroline
SwitzerlandNo pool yet
Easy to arrive and depart from the train. Easy to walk every day to and from Florence old town via the underground shopping mall at the train station. Breakfast and the staff were excellent. I would enjoy multiple coffees and cakes beautiful croissants, fresh fruit and hot savoury dishes. Plus there was a juicer for vegetables. Reception staff kindly accommodated me with a city map and a late checkout. I was so pleased to return to my fluffy robe and slippers in my clean air-conditioned room with mini bar with free non alcoholic beverages was welcoming. The room attendants were sensational.
Stayed in May 2024
Reviewed: 10 May 2024
Herman
AustraliaToilet- difficulties with the button
Clean Fantastic polite staff
Stayed in May 2024
Reviewed: 7 May 2024
Ali
United Arab EmiratesCozy small room, perfect for us as a couple. Had all the required amneties Excellent staff at breakfast, very accomodating. Special note for a staff whose left hand is tattooed (forgot to ask his name) him and his colleague got us eggs of our preference till our stay. Breakfast is not to be missed, it has been so far the best we have had in Italy. The front desk staff are welcoming warm and upto date with all that you need to know. Special mention of Mr Vicenzo, Mr Tommaso and Mr Samuele Luggage storage option too is safe here Close to the station and 5 nins walking to Duomo Parking is just next to the hotel
Stayed in May 2024
Reviewed: 1 April 2024
Georgia
United StatesThe room was too warm and when we asked if it could be cooler we were told they could not turn on the air conditioning as it was too early in the season.
Location and accommodations were excellent
Stayed in April 2024
Reviewed: 27 February 2024
Mona
KuwaitI wish If the fitness center was bigger and equipped with heavier weights. It would be nice if there was a mirror too. This might not be such a big deal for many travelers, but if you’re a gym rat ( just like me) and need to workout while traveling, this might not be a best option.
Staff were super friendly! The location is just 5 minutes walk from the train station and 10 minutes walk from the center. The place is newly opened in December so everything is brand new and super clean. I loved the vibes of the place and the modern style decoration. The room I booked was spacious with a nice balcony. Great value for money. Would definitely love to stay there again!
Stayed in February 2024
Reviewed: 27 May 2024
Pat
CanadaThe food at the restaurant was terrible. There was no hot water the first morning of our stay
The staff co Comfortable room
Stayed in May 2024
Reviewed: 6 February 2024
Nnamdi
NigeriaMy room was always get hot in the nights. In 3 of the nights, I had to go tell the reception to come help me fix the AC.
Location and the neatness. I loved the rub on the corridor of level 6
Stayed in February 2024
Reviewed: 13 May 2024
Emily
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 11 April 2024
Pasterczyk
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 March 2024
Angelo
JapanThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 March 2024
Alexandra
IrelandThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 February 2024
Ivan
SloveniaThere are no comments available for this review
Stayed in February 2024
Reviewed: 23 February 2024
Park
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 21 May 2024
Frederik
NetherlandsThere are no comments available for this review
Stayed in May 2024
Reviewed: 26 March 2024
Peter
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 February 2024
Sarrah
United Arab EmiratesThere are no comments available for this review
Stayed in February 2024
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