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Reviews of Lefay Resort & SPA Dolomiti 5 stars

Via Alpe di Grual, 38086 Pinzolo, Italy

#1 of 28 hotels in Pinzolo

Guests' Choice

Review score

Based on 221 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.2

  • Facilities

    9.7

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent Spa facilities, Great rooms, lovely service, good food.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was perfect. Staff were friendly, room was clean, plenty of facilities

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    perfect weekend
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    everything was exceptional

    amazing location, beautiful rooms and view. great food. excellent staff.

    Stayed in May 2024

  • Reviewed: 10 April 2024

    10
    It’s a terrific mountain spa hotel
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing

    It’s a first class spa hotel with impeccable staff, facilities and is perfect for anyone who wants to be active or loves great sauna and steam/spa

    Stayed in April 2024

  • Reviewed: 19 March 2024

    10
    One of the best and luxurious Resort & SPA hotels.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The dinner unreasonably overpriced. Local cuisine in restaurant is missing. But the service is great and professional.

    The hotel is absolutely amazing, located near to the cable car. The suite interior design very stylish, modern, spacious size of the living area and the bathroom. Well equipped and spotlessly clean. The staff was extremely friendly and helpful, assist with a car parking and the luggage. Took us to a welcoming tour on SPA facilities and sauna area. The breakfast is tasty and varied.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing, design, space, privacy, comfort, spa, breakfast and location.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Bed is not comfortable Noise Room service always missing orders

    Location

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular. Perhaps the “grotta di sale” experience should be included in the spa service.

    The design of the building and the room are great. Service is very good as well.

    Stayed in January 2024

  • Reviewed: 3 February 2024

    10
    Bellísimo
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    It’s not ski in ski out, but there is a ski valet and shuttle service that provide great services. Ordered a cup of tea at the bar and was charged €10 😂 (the tea is very good and is free in the room and in the spa area)

    Amazing pool, spa and sauna facilities. Everything is modern, new and clean and there are so many different sauna and pool areas to relax in. Had one of the best massages, the masseur really got into the sore muscles after skiing.

    Stayed in February 2024

  • Reviewed: 27 December 2023

    10
    Lefay is the BEST
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Amazing quality food and vegan menu. Great choice at breakfast. Great views. Close to ski and the whole process for renting equipment was super easy. Staff were friendly, polite, and helpful and made everything easy for us from the moment we arrived. Amazing location and breathtaking views. The spa experience was amazing, and we loved the indoor/outdoor pool. The gym had great equipment and opening times. Grual restaurant was amazing. The cleanliness of the rooms and the frequency of housekeeping. The whole environment was relaxing. We loved our room, felt very comfortable and relaxed.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    An amazing hotel with the most luxurious service in the greatest location close to the mountains! It will always be our
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The costs of the food is a bit high compared to the average price in the town. The service at dinner was a bit slower compared to our stay last year.

    The spa facilities, location, views and ski lockers with shuttle to the slopes were phenomenal. The suites were very comfortable and beautifully designed. A scrumptious breakfast buffet every morning. A lovely touch by the hotel was Santa that came on Christmas Eve and brought presents for the hotel guests - I will never forget that!

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The salt cave was not included in the cost and required a separate payment. The iron given to us was a little damaged, due to which we could not iron properly. Since we were in a hurry, we did not get time to ask the staff to change it.

    I love the staff in Lefay. They are amazing.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    Luxourious and beyond beautiful!
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all !

    One of the best hotels we ever stayed in !

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 4 nights

    The tech in the room could have been better. e.g The ability to stream content or mirror devices onto the tv screen.

    Exceptional spa.

    Stayed in December 2023

  • Reviewed: 3 November 2023

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The only are which has margin for improvement is the restaurant. It would be unfair to say it's bad, but it is not up to par with the rest of the resort. The food is average, the first courses (except for the risotto) need some love... The service was slow and chaotic at best (it seemed understaffed with what appeared to be full occupancy).

    The rooms are well appointed and of good size. The resort is impeccable, clean and tidy - great design features! The SpA is second to none! SpA staff is ***** both the girls at the desks and the therapists. Fantastic treatments and superb facilities. The Bar at the entrance is also really cozy and we greatly enjoyed the music of a very talented piano player.

    Stayed in November 2023

  • Reviewed: 10 October 2023

    9.0
    Top hotel facilities with average service
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The service in the breakfast is poor and must improve. The service team are young and not experience and there is no supervisor in place. - Our eggs burned and got bad taste! - we ask a hot coffee with no foam and got cold coffee with foam. - we just go to collect few items from the bouffe and the remaining of our breakfast collected. - and more.... at dinner in both restaurants the food was served not hot. Some of the reception team are not friendly and not helpful.

    This is state-of-the-art hotel! Facilities are modern and very clean, Perfect swimming pools and saunas Our junior suit was large and commutable with view to the valley.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    10
    Wonderful stay in every respect
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Stunning architecturally . Beautiful interiors . Our bedroom / bathroom was superb

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    •beautiful hotel design •luxury spa area •comfortable rooms I was pleasantly surprised that the hotel team wished me a happy birthday by giving me a small gift, very nice from their side.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    We originally booked 3 nights but wanted to extend by another night, had we not prebooked our next stay it would have be
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing to dislike

    Could not fault it, every detail has been thought about, from the design, both interior and exterior, staff uniforms, layout, facilities… it has everything you need to relax and unwind.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Short holiday. If ur looking for luxury tgen it us your place atvtge Dolomites. The town is badic though don’t expect m
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Slick, very high end. Extremely comfortable. Good facilities, spa , and good food choices

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect and above expectation , free e bikes , very nice pool and spa , amazing breakfast

    Stayed in August 2023

  • Reviewed: 27 July 2023

    10
    Gorgeous building, suites and extensive spa facilities - Grual restaurant was exceptional. Staff are amazing and couldn’
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful design

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The quality of breakfast could be improved - ex. variety , quality of pastry

    Stayed in July 2023

  • Reviewed: 12 July 2023

    10
    Exceptional on every level.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    We loved our stay at Lefay and it far exceeded our expectations on every level. We chose to stay in the residences and loved it. The surrounded areas are a hikers dream. We would definitely stay there again. Thank you to the staff for making our stay so memorable.

    Stayed in July 2023

Showing 1 – 25