room! we had booked a suite duplex for 4 for having more place. Never book this room, ! 308 :no view, noise on the road every morning, no daylight, aso,,, we changed to a 3 person room which was nice 202 but NO water in the shower..

location,restaurant, some members of the staff

Stayed in February 2024

Everything great.

The location is breathtaking. The hotel has great facilities, the staff was uncredibly helpful and the restaurant too. All perfect!!

Stayed in December 2023

N/A

Perfect location and lovely spacious room

Stayed in September 2023

the bed's mattresses were not so comfortable and I didn't aspect that in a 4 star hotel. When we arrived at 2 p.m. (they told us that we could check in after that time) our room wasnt' ready and we waited almost 1 hour to have the room.

I liked the location and the restaurant service (we had dinner there and it was super). The bar is also beautiful with a wonderful terrace!

Stayed in August 2023

No fridge in the room, but we askd receptionist to put our drinks in the fridge in the kitchen.

Beautiful village, great views from the window, good breakfast. Very quite, there are no cars in the village, you will hear only sounds of nature. Price is very budget comparing to other hotels. Strongly recommend!

Stayed in August 2023

Totally understand why the policy is as it is, but it would have been nice to have made a specific hour per day when kids were allowed in the hot tub - not exactly a deal breaker though!!

Everyone was very friendly and keen to help. The location was fantastic, we loved the views and the feel and the size of the room. We've booked to go again because we liked it so much!

Stayed in February 2023

Staff was very friendly and organized a lovely snack for our late arrival.

Stayed in February 2023

Excellent location, very friendly staff. Breakfast very very good with all salty / sweet food. Sauna is great and the silence room with the window looking at the sunset is without price

Stayed in February 2023

Dinner food could be better. Hotel room could use more places to put things, the bedside tables were small and couldn't fit much.

Great stay! Staff were helpful, and breakfast was delicious! The one night we had dinner there was average. The pasta was fine and the polenta was okay.

Stayed in January 2023

The hotel room was nice and clean. The staff was very friendly. We particularly enjoyed the spa area which has a very relaxing atmosphere and the delicious breakfast every morning. We would definitely stay at this hotel again.

Stayed in December 2022

The room maintenance is not so good. Lamps weren't working and weren't fixed despite our requests. Water temperature in the shower was changed from freezing to burning all the time.

Perfect location. Great breakfast. Excellent SPA.

Stayed in August 2022

Some maintenance and renewing is advisable to maje this place perfect

Excellent food, super friendly staff of Reception and Restaurant

Stayed in August 2022

Nice duplex suite family room and staff was very accomodating to find space for us all

Stayed in February 2022

It would be great if the person at reception could speak English and it is a shame the bread at breakfast is not better and less dry as everything else is amazing!!!

Stayed in February 2022

This review has been hidden because it doesn't meet our guidelines.

This review has been hidden because it doesn't meet our guidelines.

- location is challenging. - all in all, except for one angel in reception who was amazing and talked English we felt a little ignored by the other staff members. - It was very challenging in terms of communication- most of the staff did not speak English which caused A LOT of communication issues. - food was a HUGE concern. We were told half board was 37€ per person per day. We were 4 - that is a ridiculous cost!!!! Only after did I realize they probably did not mean the same cost for the kids - but nothing was said to me. - we were told we can order a-la-cart but when I checked the menus it had NOTHING for kids, so I said that to the guy at the front desk and asked what can I get the kids?. Instead of telling me that they did in fact have kids menu, he pointed me to somewhere else in Chamois. We spent our stay running after food for the kids and only on our last night due to some hick-ups found out THEY DID HAVE KIDS MENU!!!!!!!!!! - all and all - I felt that it was not a child oriented place - we were most certainly not made aware of the children’s options. Only if VERY specifically asked and in Italian… - breakfast was not great and again - lack of communication - the staff never said we can ask for eggs. We found out by accident on our second day. - we were offered a snow hike, which we were told was suitable for our kids ages. apparently it included a climb up the mountain all the way where the cable car goes to lake Lod and it is a HARD climb at night and a very late stay there. Personally I don’t think it’s suitable for kids in any age, shape or form - and I highly recommend even adults think long and hard if they are interested…

The room was very spacious and cosy Cleaned daily Close to the cable car - but *not* ski in-ski out We were lucky enough to have three days of snow - which made this location feel quite magical.

Stayed in February 2024

Hotel is a bit dated. Staff overwhelmed and not particularly helpful. Great location/views though

Stayed in August 2023

Dinner not to taste. The dinner service was at times difficult due to only one server speaking English. Uncomfortable beds — queen bed was two twins pushed together. Pricey

Warm hospitality Very clean facilities Attentive house keeping Tasteful breakfast with great service Luxurious spa and sauna Outstanding views of the Alps

Stayed in August 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in August 2023

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Stayed in April 2023

There are no comments available for this review

Stayed in February 2022