1.Did not get the room we booked. We paid extra for a room with terrace and they gave us a room with balcony. Only after complaining, we got an upgrade but had to deal with a lot of attitude from the Director, he made us feel like we were complaining for the sake of it! 2.Hotel is only reachable by electric cars which need to be paid by you! Taxis cannot access the hotel and this is not disclosed on the website.

The hotel, views and the thermal pools are exceptional

Stayed in May 2024

The location while beautiful was a little isolated.

We loved the island. The hotel has stunning views. Breakfast was good. The beach was really enjoyable. We all loved the pools.

Stayed in September 2023

The only negative is the bed is quite small

The property has the nicest staff, they are all so accomodating. Location is perfect and the views are next level

Stayed in September 2023

There was zero information on check-in. Literally, here is breakfast, here is your room and that was it. There are many things which could very helpfully have been shared and would have saved us time in finding them out for ourselves. Finally the door keys and the keys to the access gate do not work properly. The staff (and apparently the management) is aware but nothing has been done leading to many guests having to take a long steep detour late at night to get into their rooms. Finally beware of the offer of electric car transport from below the bus/taxi stops. This service is not free/complimentary and you should check the cost which is per bag and per person

This hotel is in an exceptional location. The views are breathtaking and the hotel itself is clean, the thermal pools are lovely and the room we were in (442) (Double with sea view and balcony/terrace) was probably one of the best rooms Ive stayed in across the world in terms of luxury, view, comfort and size. Beware however as not all rooms are newly refurbished and will not all look like ours did. The hotel, like many in the area, is built into the side of the cliff. This means there are very steep stairs throughout the complex with the only alternative way of getting around being an electric car service which is expensive. However the steepness and the many steps are all part of the experience on the entire island so it is really to be expected. The breakfast was ok, nothing to rave about (except the view) but was certainly satisfactory. We had one evening meal at the hotel and it was very average in quality and ambiance but expensive in price. Beware of using the bottled water in the rooms which is over 5 euros for a small bottle (with no prices being shown). The staff are generally young and inexperienced but pleasant enough although not much help if things go wrong. the management of the hotel were never in evidence even after I asked to speak to them and this shows in how the staff behave. A big shout out to the main (I think) lifeguard who was doing an exceptional job making people's holidays fabulous. He didn't sit still all day but was constantly helping out, chatting and generally being a superb employee. Also praiseworthy was our housekeeper---she'd get anything fixed, changed, replaced or added to the room while keeping it sparkingly clean. Most of the staff speak some English. I speak some Italian but communication wasn't a problem and I saw no problems with it for other guests

Stayed in September 2023

Staff don't speak English. However, this wasn't big problem at all.

Very nice and cousy place. Lots of pools. You don't feel the crowd. It was an unforgedable holiday.

Stayed in August 2023

More information could be provided by the hotel generally- eg meal times, local amenities, how to get to them, ( we were told go out the white gate)- there is at least 6 white gates! Was a bit of hassle to get our pre booked twin room made into twin room. Kettle in room would have been much appreciated as would options to have eg drinks bought to sunloungers. Pools also close quite early. Although hotel states that it would be difficult for those with mobility issues it should be noted the resort is spread over a wide and hilly area.Steep short walks in places. Also getting to the hotel was a long walk from bus stop with luggage and information about this and transfer arrangements could be clearer.

Beautiful part of coastline with fab views and lovely planting around the resort. Clean comfortable room, lovely bathroom , terrace with chairs to sit out on. Lots of pools and plenty of sunbeds. Good easy access to beach and beach taxi. Restaurant and snack bar serve good reasonably priced food. Local buses go frequently to all parts of island (steep walk to get to them though!).

Stayed in August 2023

Not transparent about the major hike to rooms. Do not stay here if you have any leg disability or injury. Also, to get there, you have to pay for luggage transport and take a boat that stops at the beach. No one tells you how to get there priorand why pay 16€ for a carryon to be transported…very bizarre. I would not stay here again. Food was good but sand was in my clams.

Great terme and views!

Stayed in July 2023

We had hard time finding the hotel, no one really explained to us that Miramare and Apollon are practically the same and they are connected via buggy so we struggled walking around with our luggages up hills. Our room was away from the main building so we had to walk up hill, it’s a bit inconvenient… stairs and hills are the main characteristics of this hotel.

It’s a lovely and quiet place. We booked half board and the food was great, they changed the menu every night. Breakfast was ok, many choices of cakes, croissants, juices. The staff was really amazing, they were all really kind, gentle and helpful. The room was basic but clean and with a good sea view.. Good Wi-Fi everywhere.

Stayed in July 2023

The smell of the room was not pleasant, maybe due to painting. The room was also too hot.

Location and breakfaast were very good

Stayed in May 2023

a tad run down. over priced lunches . half a fillet of fish does not constitute a fish - poor effort

views. thermal pools . beach. plenty of space

Stayed in August 2022

We were on B&B tariffs. Chose to stay on site for most dinners as food was initially good and there was a fixed price for full menu (Euro 40 + drinks). A couple of days into our stay Menu went a-la-carte without warning, prices increased and portions decreased. Good for dieting!

Location was excellent. Beautiful gardens. Mega sea views. Great bedroom. Breakfast was good and the on-site bar offered limited but appetising lunches.

Stayed in June 2022

We actually stayed at the Miramare and it was lovely. The hotel is beautiful, the location outstanding, the staff incredibly accommodating and the Aphrodite is just wonderful. We can’t wait to come back.

Stayed in September 2021

Misleading description - location a long way from main hotel (and breakfast) and golf cart taxi service hopeless. Staff friendly but unhelpful. Very poor immediate area: run down + derelict buildings. Beach rather average

Thermal spa excellent but all a bit ‘early season’ eg no restaurant. Rooms good. St Angelo pretty location.

Stayed in May 2024

The walls were clearly quite thin as we could hear the neighbouring rooms as they closed cupboards and talked. I could also smell the cigarette from the balcony below one morning.

We loved this hotel, especially the location with panoramic views of the sea and that there were only electric cars. The staff were friendly, very attentive and Sandia had especially good English. Thank you to Kaymer who went over and above to make us feel welcome and cared for. We were very impressed by the breakfast spread with all manner of baked goods, juices, cold meats & cheese, hot food, fresh eggs etc. And stunning views of the bay. It is a very healing place with the natural, thermal springs to bathe in at a range of temperatures and very well maintained and created. The sea is right there and I loved being there at low season as pretty much had the sea to myself most days. The hotel has a simple beauty, and I enjoyed doing some yoga one morning on the balcony overlooking the bay. We ate in the local town and hotel and every meal was high quality and delicious. I didn't want to leave!

Stayed in May 2024

Wish the property owners should invest more in renovation of Apollon terme. It’s also very sad that terms are closed during the winter time.

The hotel keeps its standards of quality and comfort. Rooms are completely renovated and cosy. The staff is friendly and helpful. San Angelo is the most green and beautiful place in Ischia. Amazing nature around, like in botanical garden.

Stayed in May 2024

The rooms are tiny and very basic. I like a fairly firm bed, but these are hard. When we had some basic requests (water kettle, getting the included shuttle) we had to keep asking. Shuttle was often not available and the walkthrough shortcut through the Miramar was also not always available. Breakfast was also pretty basic, often coming on the late side, they'd have run out of stuff. Gluten free selection very small.

Most of the staff is wonderful and in general I love this place. Location is great, the thermal baths are wonderful

Stayed in September 2023

Accessibility...the hotel does a very poor job in making it easy for their guests to arrive from the port to their hotel. The front desk is not very cordial. The SPA staff was not polite or accommodating. Breakfast buffet was barely passable. I will not go back.

Panoramic view

Stayed in September 2023

On your website it was not obvious that the hotel was reached by hiring a small electric car OR by a very arduous and hilly walk

Stayed in September 2023

Fantastic welcoming staff. Especially in the restaurant and lovely housekeeper. Gorgeous setting .

Stayed in August 2023

Access Charging to take luggage to taxi point Failing to inform us of undulating ground steep climb to hotel with no transport provided by hotel. This hotel is no good for elderly or those who don’t have a high level of fitness. It is disgraceful this is not explained before booking The food is ridiculously priced and worst value for money I have ever seen. Pasta not cooked properly in Italy is deplorable and cook should be fired.

Location

Stayed in July 2023

No transport for luggage and to access the town. No lifts. Steep walkways.

Position on beach Sauna

Stayed in July 2023

I didn't like that we had a non smoking room and it still smelled like smoke.

The views were amazing, loved our location, our room was very clean

Stayed in June 2023

no inner swimming pool. in case of rainy whether there is no place to take terma baths.

amazing place. looks like botanic garden with fantastic sea views

Stayed in September 2022

The room was a little dated with a broken bathroom door. Our breakfasts were always interrupted by lots of wasps, they could do with a sweet trap.

The thermal pools were fantastic. The staff were polite and helpful.

Stayed in August 2022