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Reviews of UNAHOTELS One Siracusa 4 stars

Via Diodoro Siculo 4, 96100 Siracusa, Italy

#29 of 54 hotels in Siracusa

Guests' Choice

Review score

Based on 105 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    7.6

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good gym and nice restaurant.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    7.0
    Stuff was helpful, Nice breakfast, poor room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the wall was dirty and the price was too high for the room that we ordered. Room was a bit small and the air conditioner stopped every 15 seconds automatically.

    Stuff was helpful

    Stayed in May 2024

  • Reviewed: 12 March 2024

    9.0
    Good value
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower could be impoved

    The hotel lobby and restaurant area is very nice

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    A very inviting Hotel in a quiet but convenient position.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The friendly and accommodating staff couldn't have been more helpful. We don't tend to travel light and were given a spacious room with a private outdoor area. The in house dining was quite good too with a range of traditional Italian to Japanese. Parking's right out front which was handy for moving our bags. A real oasis in busy Siracusa.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Great Hotel - SPA NOT INCLUDED, HUGE EXTRA CHARGE
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    The SPA costs extra ... something we ran into throughout Sicily (and this experience wasn't any different) was that hotels would boast a gorgeous sauna, spa, whirlpoool, or indoor pool facilities for the rest and relaxation of their guests; however, upon arrival we'd discover that in order to enter or use ANY of these SPA facilities as an addition 40-55 EUROs PER PERSON, PER HOUR. We've never encountered SPA fees so high anywhere in our travels throughout Europe and this was a huge disappointment. We chose this hotel so that we could use the SPA to relax and recoup during our winter holiday in Sicily and it was a huge bummer that we couldn't use the facilities daily as guests of the hotel, but had to pay between 80 and 110 EUROS PER HOUR on top of the room we were already paying for.

    The staff was very helpful and kind. We also very much appreciated having parking since we had a large rental car and didn't want to park it on the street. It's far from Ortigia / city center, but we were able to take taxis around and the room was really comfortable and quiet. We even had a huge, private balcony and the hotel has a gorgeous sun deck / roof top terrace.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the walls were too thin so you could hear your Neighbour’s and people in the corridors. the music played throughout the hotel was game of thrones music all the time which became irritating. very heavy and dramatic.

    comfortable and a cool look and feel. great staff

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Nice hotel with good breakfast and relaxing spa
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some furniture needs to be updated. The hotel’s restaurant was closed on Sunday

    Very delicious and varied breakfast, nice spa, friendly personnel

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Great hotel overall
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Surroundings are not great and no view other than onto residential property.

    Modern, clean and great for people who love technology.

    Stayed in November 2023

  • Reviewed: 11 September 2023

    8.0
    A good place to stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is a bit far from the city center but there’s nothing they can do about it.

    Somehow different than a traditional hotel but very nice and contemporary decoration and shared spaces, modern rooms, very friendly staff, great breakfast.

    Stayed in September 2023

  • Reviewed: 21 June 2023

    9.0
    A very good choice for a stay in Suracusa
    • Leisure trip
    • Couple
    • Executive Deluxe Double Room
    • Stayed 2 nights

    Nothing to complain about

    A stylish and modern hotel with a character. We were happy with the room, its cleaniness and amenities. Breakfast was adequate. Friendly and polite staff. At some point I had a complain about breakfast to which the manager responded immediately and positively. Free and safe parking in front of the hotel is a bonus.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    7.0
    amazing staff, hotel ok
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    felt a little tired (needs a refresh) but was ok

    staff amazing

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    good value for money
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    room not sound proof (room 308), you. can hear voices from the next room

    modern design, breakfast, free parking, comfortable bed, friendly staff

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Good location and friendly staff
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The food menu, it was limited.

    good location and staff.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    9.0
    It’s a very pleasant hotel about a mile walk from the island/village of Ortigia which is most pleasa
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Clean, very contemporary styling, excellent staff.

    Stayed in April 2023

  • Reviewed: 24 January 2023

    9.0
    modern hotel with perfecr breakfast
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    location is not far from center but unfriendly id you walk - partly you go over the street and cars just drive almost over you. we were suprised that spa was needed to be paid separately and above the price of staying - especially if it is a spa hotel.

    very modern hotel, with perfect breakfast, helpful people. we were upgraded to a junior suite - the room was very nice.

    Stayed in January 2023

  • Reviewed: 9 October 2022

    8.0
    Very modern, clean hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All day long, they play Game of Thrones type music throughput the eating area, reception, and halls. It was loud enough that I could not sleep, and I had to call the front desk. They were able to lower the volume but could not actually turn it off in my hallway. Cool music but it should be low background music.

    Very modern, chic, clean hotel. Restaurant was very good but pricey. Easy to park.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    8.0
    Comfortable, clean accommodation just a little out from the centre.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The broken glass in the lift.

    The reception staff were very friendly and efficient, we arrived an hour early for check in but were able to access the room. The room was comfortable and clean with large shower. Breakfast was very good, with a good range on the buffet and other options to order.

    Stayed in September 2022

  • Reviewed: 17 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    Location was far away from city center. No pool or beach close by. For month of August the kitchen was closed.

    Staff are very freindly and helpful. Although the kitchen/bar was not open during our stay we were able to get items from self serve area. Breakfast was good with typical italian items. The spa was the highlight of the property. Message pool, dry and wet sauna, and a salt room.

    Stayed in August 2022

  • Reviewed: 23 July 2022

    8.0
    satisfying
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    shower; without the door of shower, all bathroom got wet!

    style, staff, cleanliness and car park

    Stayed in July 2022

  • Reviewed: 10 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Back to the 80's. Lots of black tiles and chrome fittings.

    There was plenty of free parking at the hotel. Lovely roof top seating area.

    Stayed in June 2022

  • Reviewed: 30 May 2022

    8.0
    Nice stay in the city of Syracuse, walking distance from Ortigia (but good 30 minutes)
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    Breakfast was very good, with all what we wished for. The staff was amazing, this is what I liked the most. They were all very friendly and very helpful. I didn't use the spa, because I am not a big fan of the sauna, and it was not included in the price of the stay (so that you could just quickly jump in the pool). The room was small, but clean and there was everything I needed.

    Stayed in May 2022

  • Reviewed: 15 May 2022

    7.0
    A decent hotel with great staff, a little expensive
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Building feels old and a little unkept, somewhat expensive

    Friendly staff, good location

    Stayed in May 2022

  • Reviewed: 17 April 2022

    7.0
    ok for one night but no more. breakfast was very good. it was very clean and staff were friendly.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was not great, a long walk into Ortigia and nothing much to see or do in the immediate vicinity of hotel. Also ditch your sunglasses at the door as the decor is so dark it’s hard to see.

    Modern and clean.

    Stayed in April 2022

  • Reviewed: 7 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Deluxe Double Room
    • Stayed 2 nights

    Good breakfast, fresh orange juice; good omelette.

    Stayed in March 2022

Showing 1 – 25

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