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Reviews of Palazzo Serraino

Piazza Umberto I° 5, 91100 Trapani, Italy

#84 of 465 Holiday rentals in Trapani

Guests' Choice

Review score

Based on 32 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location and easy to find. Short walking distance to old town/port Lovely old building, quiet location

    Stayed in March 2024

  • Reviewed: 10 December 2023

    8.0
    I think every one should visit Trapani in summer and visit Favignana island, San Vito lo capo Erice,
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 5 nights

    I think that the facade of the palazzo should be decorated and painted including the main door which looks dilapidated.

    Breakfast was a little sparse but I do not complain. I was happy to be situated infront of the train station which is being refurbished and looks exactly like it was in 1880 when it was built. It is so nice to have coffee in the yard/garden while the trains arrive and passengers disembark and go their separate ways.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Very Enjoyable Stay
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 4 nights

    Perhaps a "do not disturb" sign for the door as I didn't need cleaning every day.

    Very enjoyable stay. The room was spacious with a hob and microwave, aircon, a tv and a large outdoor terrace. It was very quiet and I wasn't disturbed by noise from other rooms which meant I slept well. There was a fridge with water in the room and some small croissants and crispbreads. There were enough plug sockets including 2 right next to the bed. Wifi was good and I made video calls without a problem. The location is only about 800m from the port and the main streets in the historic centre with lots of restaurants. The shower was easy to work and I always had hot water when needed (not the case in some places). I hope to return to the same part of Sicily and I will stay here again.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful place, good localization and very nice owners.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    A Home away from Home.
    • Leisure trip
    • Couple
    • Studio (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    We can't think of anything we didnt like.

    The owners were very polite and curteous. The palazzo was beautiful. The apartment was large and spotless.

    Stayed in August 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Big room, good value for money, nice owners, great location- would recommend to anyone wanting to visit Sicily

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Beautiful place to stay in fantastic location
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    We arrived late at night and were greeted by the owner and showed up to our room. All staff were so lovely and friendly including the cleaner, we had a late flight out and were allowed in our room till later. The room was a very good size with everything you could need to cook and be comfortable. The building is stunning and close to everything you need.

    Stayed in June 2023

  • Reviewed: 15 May 2023

    9.0
    Delightful apartment in the heart of Trapani.
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really.

    The location was ideal, right next to the train station and 10mins from the Old Town and seafronts. the room was spacious, clean and comfortable.

    Stayed in May 2023

  • Reviewed: 3 April 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    I made a late reservation and the landlord was so much helpful and made me fell like home. Thank you so much for the hospitality, I really recommend his place and if I’m back one day, I would stay there again :)

    Stayed in March 2023

  • Reviewed: 16 September 2022

    10
    Good relaxed residence close to everything.
    • Leisure trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    as soon as you open the main door, you walk into a lovely courtyard with seating and plants. on first impressions, the room looks basic but it has everything you need and more. Fantastic air con, a full working mini kitchen with full size fridge, microwave, stove, cutlery and crockery, pots and pans, kettle and a stove top espresso maker. There was water and milk, tea, coffee grounds and some croissants, crackers and jam provided in the room. fantastic Wi-Fi. The best thing were the three dachshunds. I love dogs but if you don’t, it’s ok because the owner will keep them away. The coach stop to Palermo, airport etc is around the corner.

    Stayed in September 2022

  • Reviewed: 14 September 2022

    10
    Antonio made it perfect and my husband was so much better after treatment by the doctor .
    • Leisure trip
    • Couple
    • Studio (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    All good .

    Room was great . My husband was really ill one night and Antonio went that extra mile to get us a doctor . He was so kind .

    Stayed in September 2022

  • Reviewed: 3 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Lack

    Great location, a very comfortable room, spacious bathroom, kind host, 3 dachshunds stole our heart

    Stayed in September 2022

  • Reviewed: 18 August 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Studio (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Room was really clean, comfy and big. Water, croissants and little bread was prepared every day. Owner was so helpful and nice.

    Stayed in August 2022

  • Reviewed: 19 July 2022

    9.0
    Amazing Stay! Amazing Staff! Expectations exceeded for sure!
    • Leisure trip
    • Family with young children
    • Studio (3 Adults)
    • Stayed 7 nights

    Difficulty to find a parking place for the car we rented. However, after knowing/discovering a little bit more in detail the places around the appartment, I successfully found parking places and the car has been returned safe and sound to the car rental agency. Everything fine!

    Nice/helpful/available staff at all! Everything started with a positive impression when the owner accepted without any restriction to make the check in 4 hours before the agreed time. This was very interesting for us, because we were very tired after the plane trip to Trapani. The team exceed my expectations again making available 4 liters of natural water and additional light food like croissants and toasts every day without any request from our side and totally free of charge! The garbage has been removed every day (even on Sunday) as well as the cleaning service of the apartment and towels replacement! Perfect location to get the boat tours and visit downtown. We had a really pleasant stay! Benefit/Cost ratio very attractive. I would stay there again without any doubt.

    Stayed in July 2022

  • Reviewed: 26 April 2022

    10
    Excellent Location, Large Room, Amazing Hosts
    • Leisure trip
    • Couple
    • Studio (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Centrally located, with adjacent bus stops to everywhere (Erice; Palermo Airport), walking distance to the harbor ferry to Favignana as well as the historical town, Palazzo Serraino is an ancestral home turned hotel run by its family. The owners (and their friendly dogs) are most welcoming, responsive and very helpful. Our quiet large room and modern bathroom was immaculate and well appointed w kitchenette and excellent wifi.

    Stayed in April 2022

  • Reviewed: 28 September 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 3 nights

    Just two details/hints: It would be great to have the opportunity to pay directly on arrival. It is stressing for me to pay later. And if you are afraid of dogs like me, be aware that the owner has three small dogs that are running inside the area.

    The apartment was amazing and the location perfect - just by the train station and one of the main bus stops. The kitchen was well equipped even with some extras. The host was very friendly. The whole house is very clean and the atmosphere great. The wi-fi was very good, enough sockets are available. I would definitely book again.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    I couldn’t choose a better place to stay in Trapani. Room was big,nice and clean , hotel is placed in center of Trapani and in walking distance of the beach.The staff is very nice and helpfull. And they let me use a bicycle for free which I appreciated.

    Stayed in July 2021

  • Reviewed: 29 July 2021

    10
    Bellissimo posto!!!!
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    -

    The place is amazing. The owner predicted every little need you might have while travelling and staying here. Clean and very comfortable. Close to the most important places- port and the old city.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    10
    An ecxellent place
    • Leisure trip
    • Family with young children
    • Studio (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    This place is in the vicinty of all interesting places in Trapani. Very clean. The host is very friendly. Water and milk were left for us in the refrigirator and the rooms were cleaned everyday. We will stay in this place if we visit another time.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    9.0
    Cute gem
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is located super close to the city center, bus stop nearby and staff was super accommodating! I checked in very late due to a flight delay and was able to leave my luggage at the property even after check out! Room was very big, clean and furnished with everything. Very happy with my stay!

    Stayed in July 2021

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 16 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 15 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 25

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