Shower was small

Loved the breakfast and excellent service

Stayed in April 2024

The Hotel has a little run down feel to it, despite the cleaners best efforts. The room is very basic, minimal furniture and can be a little loud if facing the road

Great location, incredibly friendly, helpful and accommodating staff from the front desk, cleaners to the breakfast team

Stayed in May 2024

Room heating unnecessarily had to be requested at reception. Buffet breakfast was basic continental style with coffee only available on the days we could find the barista. Similarly, staff not interested in clearing the tables.

The hotel was opposite the main railway station so well located. An easy walk to Galleria del Accademia, and slightly further for the cathedral and bridge. Bedroom was spacious with firm beds. Water very hot.

Stayed in April 2024

location

location

Stayed in February 2024

Breakfast had no fruits except for one type. The pillows were very uncomfortable.

The room was really clean and had enough space for two people. The location is perfect for visiting all the tourist spots. The staff was very nice.

Stayed in March 2024

Two annoying experiences: The taxi driver at the station whom we asked whether the hotel was within walking distance from the station SAID it was 10 mins by taxi and took us to the historical Palazzo Vecchio straight from the station with our suitcases, in stead of OUR Hotel and of course charged us....Very vexing....Secondly, there was no computer available to check our mail for a printout, where our pre-booked tickets for Uffizzi had been sent, and the staff on duty that morning weren't very helpful; the young lady wasnt very techno-savvy and the skillful young man at the computer didn't help with the technical difficulties to reach the website on our phones so we lost a lot of time in the morning, Later, he apologized and paid our taxi fee to the UFFIZZI.

Great location. Hotel within 5 min-walking distance from the station and 10 mins to Duomo. Supermercato very close to the hotel. Clean and quiet rooms at the back. Breakfast was satisfactory in every way. The hotel met our expectations

Stayed in February 2024

The facilities are all very old but can be use. It is noisy during the night.

The location is very good and easy to find.

Stayed in February 2024

Very friendly reception staff, very helpful with finding my way around Rome

Stayed in February 2024

Mainly the lack of plug points for charging phones and IWatch. One is not enough. Also, there was a kettle but no plug point in a safe place.

Situation. Staff very helpful and pleasant. Breakfast excellent. Room very spatial and clean. Very quiet. More than sufficient for a short stay.

Stayed in February 2024

Nothing and we will book this hotel again

The hotel was 5mn walk from the railway station / tram station and 10mn by foot to the Duomo. We had a 4 beds room, a king size and 2 single for 3 people. The room was very cleaned. Bed comfy. The room was nice and warm, very quiet. As stated by previous reviews, the bathroom is small but got what we needed, good hairdryer. Balcony . Breakfast had a good range of food, lovely fresh fruits, mini muffins / doughnuts which are nice for a little treat. The hotel stall were very helpful. We came to Florence last August for 5 days so stayed a little bit further afield, however for a short stay (2.5 days), the hotel is the ideal location, good price and most of it very cleaned and comfortable.

Stayed in January 2024

You can hear the neighbours bathroom.

Clean and comfortable for us. Location to the train station was excellent as we were also meeting our tour group then hence this choice. Bit of a walk to the touristy spots but we enjoy walking and sightseeing so it didn't bother us at all.

Stayed in January 2024

The only downside is that you have to leave the key at the desk every time you leave the room. I do understand tho. Also you can listen to the noise of other rooms / outside but if you are a heavy sleeper it won’t bother you :)

Location is great, super close to the train station and metro. 10 min walk from the duomo and major part of the city.

Stayed in December 2023

We had a few little issues: the local TV channels did not work; only CNN and BBC, when we wanted to see the italian TV! A technician finally fixed it on the second day. The cleaning ladies were a bit absent minded!

The location was the best asset of this hotel. The hotel was ok for a 3-star, but compared to other 3-star hotels, this one needs a bit more "heart"! It was clean and comfortable, though. The shower, a bit small.

Stayed in December 2023

Breakfast was amazing and staff are very polite and helpful. Hotel location is also wonderful!

Stayed in November 2023

Location close to main attractions

Stayed in November 2023

nill

VERY GOOD

Stayed in November 2023

Location to train station

Stayed in October 2023

There is no electric plug for kettle at the coffee station in the room. Bathroom very small. English TV channels have poor reception.

Location was perfect!

Stayed in October 2023

Room needs some repair- toilet flush not working well.

Close to train stations and all other attractions. Staff helpful and attend to our needs.

Stayed in October 2023

Would have liked better breakfast options

Close to train station and yet it was quiet and not far from the center

Stayed in September 2023

Location right around the corner from the Firenze train station. Good for travel and a short walk to most sites. Was what we needed.

Stayed in October 2023

The location was excellent

Stayed in October 2023

Employees kind

Stayed in October 2023

liked everything.

Location was great, very close to the train station. The staff were great. answered all question. suggested restaurants and stored our luggage. Room was good size and the bathroom was nice with good shower.

Stayed in September 2023