via Palazzuolo 96, Santa Maria Novella, 50121 Florence, Italy
#1670 of 2,940 Holiday rentals in Florence
Guests' ChoiceBased on 74 apartment reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.8
Staff
8.2
Value for money
7.8
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 23 May 2024
Saumitro
NetherlandsSmelly and steep stairs. If you have a pregnant wife, do not choose the Second floor, instead go for 1st floor or ground floor. No hot water (but not a requirement in summer season)
Location is superb Cleanliness Ease of check-in Large house (enough for 4 people) Big kitchen and with all amenities - gas stoves personally preferable to us.
Stayed in May 2024
Reviewed: 23 May 2024
Janna
AustraliaA bottle opener and a cork screw would be good
Location and privacy
Stayed in May 2024
Reviewed: 8 May 2024
Danny
BelgiumShower is a little bit small and I missed some soap. The appartment was rather warm.
We had a 2 bedroom appartment. Finding the keys was a bit difficult, because we didn't know what room we were in, but the staff helped us out. We were able to enter the room to put our luggage.
Stayed in May 2024
Reviewed: 25 April 2024
Craig
United KingdomA little tricky to find and check-in a bit of a hassle, as you have to do an online check-in before you got there. If you don't have mobile data to use, would be problematic. No physical instruction manual. Wanted QR code scanned. Ran out of gas last morning, so no hot shower or cooking stove. Good customer service. We needed to extend our stay and a quick call later it was possible..
Good location from the center and train station. Nice clean/modern apartment. Very comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Jan
Czech RepublicExcellent location, smooth keys takeover and handover, clean with all necessary amenities.
Stayed in April 2024
Reviewed: 11 March 2024
Marco
NetherlandsNo couch nor comfortable chairs
Clean, quiet and spacious
Stayed in March 2024
Reviewed: 25 December 2023
Aida
United StatesThe internet was on and off
It's a nice apartment. Clean and comfortable. The hosts were very nice and responsive. They offered complimentary tea, coffee, salt and sugar. The location was good, not far from the center. The only problem was the inconsistent internet.
Stayed in December 2023
Reviewed: 26 October 2023
Stefena
United KingdomNot at fault of the apartment, but the area is noisy at night. There are also groups of men just hanging around the streets, it can be unsettling at times. There are a lot of steps to the top floor, which are not good for anyone with mobility issues. We were aware there was no lift, but it was still very steep and tiring at times. The WiFi was very poor and the TV had no signal. We didn't report it as we were only on a short break but it would have been nice to have these facilities that we paid for, in the price.
Very clean and well stocked apartment. Comfortable beds and plenty of space. Added bonus of complimentary water, tea, coffee and sugar. Everything we needed was in the apartment. Good communication for check-in. The company sent a message, during our stay, to check all was okay. It was a convenient location for train station, walk along the river and straight walk to main centre. There is a Trattoria just on the corner that had great food and well priced. The umbrellas provided were a great help when the rain showers started.
Stayed in October 2023
Reviewed: 4 October 2023
Jodiec
United KingdomBeds were springy, extra charge for late check out
Great location, clean apartment and provided with lots amenities such as iron!
Stayed in September 2023
Reviewed: 19 September 2023
Ana
United KingdomThe mattress on one of the beds is uneven and not comfortable, the mattress needs changing for sure. Also, the bed makes a squeaky noise every time you move. Also, the Wi-Fi signal was not too strong but manageable. Lastly, the TV was not connected to a signal, we tried but kept getting an error, not a problem but it would have been nice to be able to watch some TV.
The location is great! Just 5 mins walk from the station which comes in handy when arriving by train. However, I would recommend scheduling arrival at the city for after 3 pm otherwise you will have to pay to be able to check-in before this time. Also around there is a Carrefour Express which is very convenient for buying breakfast essentials. We liked the place, a few stairs up to the door and then down to the flat. The kitchen has the essentials but bear in mind that only a few mugs are available.
Stayed in September 2023
Reviewed: 4 September 2023
Ann
AustraliaThe host should check the mattresses in the back bedroom. The shower is a little cramped to get into.
The property has 2 spacious bedrooms, reasonably well equiped kitchen, useful outdoor area. The location is excellent being an easy walk to most places.
Stayed in September 2023
Reviewed: 10 August 2023
Lisa
United StatesThe shower didn’t drain at all and the beds definitely need replacing-you can feel the springs in one and the other has two major dips with a high spot in the middle.
2 separate rooms and a terrace
Stayed in August 2023
Reviewed: 1 August 2023
Shruthi
United StatesBathroom was very, very small and was only 1 for 2 room. Very hard to manage for 2 couples. Shower stall was not draining well and felt like we were always standing in a puddle that could overflow. Also room facing the front window was very noisy.
Loved the location. Minutes away from the train station with lots of restaurants and sights within walking distance. They also allowed us to check in early which was a real help. The little back courtyard was very nice and added character to the house.
Stayed in July 2023
Reviewed: 24 July 2023
Vanessa
GermanyStrong smell of chlorine in bathroom and kitchen sink, AC probably faulty, not enough toilet paper and had to reach out multiple times for restock.
Large apartment, central location, cute bedroom!
Stayed in July 2023
Reviewed: 18 July 2023
Milan
Czech RepublicThe entrance door to the bulding is difficult to open
Location a short distance from the historic center, everythink within walking distance. Clean, functionaly furnished accommodation.
Stayed in July 2023
Reviewed: 14 July 2023
Sk
SingaporeNarrow stairs to bring luggage up.
Rooms was big and good location.
Stayed in July 2023
Reviewed: 30 June 2023
Daan
PhilippinesWe cv liked it, spacious and cool.
Central, quiet street. Good food opportunities.
Stayed in June 2023
Reviewed: 21 June 2023
Hoi
United StatesNot very clear on how to leave the luggage earlier after payment in advance, but happy to have this option of leaving the luggage in earlier
Great location
Stayed in June 2023
Reviewed: 20 June 2023
Tjasa
SloveniaThe location is great, and the apartment is clean and spacious.
Stayed in June 2023
Reviewed: 13 May 2023
Ian
Australialocation
facilities
Stayed in April 2023
Reviewed: 27 April 2023
Beneranda
United StatesThe location was great close to the train station
Stayed in March 2023
Reviewed: 25 April 2023
Tonio
Netherlandsthe beds are too soft
location
Stayed in April 2023
Reviewed: 20 April 2023
Cate
United KingdomToilet seat fell apart as soon as we took the seal off; repaired quickly, but the cleaner must have known. Blue splatter all over one of the bedroom desks and by the sink, cleaner hadn’t removed. I cleaned it up. WiFi stopped working the first night, not fixed until after dinner the next night (only there 2 nights). TV didn’t work, no reception in any input mode. Dining room table between the couch and low-lying TV, so would have been difficult to see anyway! My daughter left a ring by the sink, and they never contacted us about finding it. It was good costume jewellery, not real; but you wouldn’t know to look at it. Cleaner probably pocketed it.
Great location, only 7 minutes from the station and near the river. A little off the beaten path, which means there’s great reasonably priced restaurants around! Quirky layout, but lots of stairs😥 Comfortable beds.
Stayed in April 2023
Reviewed: 7 March 2023
Vincenzo
ItalyTV, canali del digitale terrestre inesistenti.
Stayed in March 2023
Showing 1 – 25
Warsaw, Poland
Washougal, USA
Knysna, South Africa
Toulouse, France
Cebu City, Philippines
Tirano, Italy
Arcugnano, Italy
Dengfeng, China
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