Lungarno della Zecca Vecchia 38, Santa Croce, 50122 Florence, Italy
#119 of 373 hotels in Florence
Guests' ChoiceBased on 207 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.2
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 16 January 2024
Vasu
AustraliaThe shower would spill water everywhere, it was annoying. They took a whole day to replace a kettle that did not work.
The room was facing the river, had a beautiful view. The place has a nice feel. The hidden little room with a single bed was a surprise. The location is so close to the bridge, shopping, restuarants. The staff were friendly and helpful, they let us leave our luggage for a couple of days after we checked out as we had to go to Pisa and come back to Florence. The terrace had a view of whole city.
Stayed in December 2023
Reviewed: 3 January 2024
Moira
AustraliaNothing to dislike.
Have stayed here before, it used to exceptional! Highly recommended and you will be made to feel quite special during your stay.
Stayed in January 2024
Reviewed: 21 October 2023
John
United Statesthis hotel, as we remembered from last time was spacious and comfortable. The location is great and within walking distance to everything…including the Uffizi and…shopping
Stayed in September 2023
Reviewed: 16 September 2023
Jenny
United KingdomOne member of staff was particularly unhelpful (repeatedly) at breakfast. To the extent that on day 3 we stopped going there, as she was so unwelcoming. The other breakfast staff were wonderful.
Loved the 2 storey family rooms which were very practically set out. Location is fantastic, walking distance to all the major attractions. Rooftop bar has amazing views and a very relaxed vibe around the pool for sunset drinks. Breakfast had good quality, varied options. Staff were mostly very helpful. We would absolutely return.
Stayed in August 2023
Reviewed: 28 August 2023
Jennie
United KingdomThe roof top pool and bar has a great view. The staff were superb and really cared.
Stayed in August 2023
Reviewed: 12 August 2023
Tameira
AustraliaThe bed was very hard and the prices of drinks/food.
The rooftop view over Florence was a highlight. The pool is small, but perfect for cooling off in the afternoon and didn’t feel over crowded which was nice. Short walk from main attractions and great restaurants/cafes.
Stayed in August 2023
Reviewed: 27 July 2023
Karen
United KingdomNothing at all
Gorgeous hotel with fabulous rooftop bar and pool
Stayed in July 2023
Reviewed: 19 July 2023
Sam
United StatesLoved the size of the room and balcony.
Stayed in July 2023
Reviewed: 12 July 2023
Rachel
United StatesPool was perfect for the hot days, conceirge was friendly and helpful, room was lovely, soaps and other room items were great, housekeeping was excellent, felt safe, welcomed, good hospitality, beautiful building.
Stayed in July 2023
Reviewed: 23 June 2023
Ahmad
Saudi Arabiathe isolation in the hotel is not so good , you can hear everything thing in the near rooms. A bit expensive
Great location size of the suit Deputy manager was helpful
Stayed in June 2023
Reviewed: 23 June 2023
Sharon
United KingdomThe only staff who were friendly were the cleaners, the concierge and the breakfast staff. Receptionists and bartenders were not friendly at all. And the food and drink prices in the bars were extortionate
The location was great
Stayed in June 2023
Reviewed: 18 June 2023
Linda
United KingdomNothing
Beautiful hotel in a great location
Stayed in June 2023
Reviewed: 17 June 2023
Jackie
United KingdomEverything was clean and the views were amazing Liked that the hotel was a bit on the edge of town
Stayed in May 2023
Reviewed: 14 June 2023
Inga
United KingdomAmbience and friendly staff
Room, food and location excellent, staff very friendly and helpful Not my first visit there. Inga MJ
Stayed in June 2023
Reviewed: 21 May 2023
Orsolya
HungaryStaff is excellent. Special thanks for concierges.
Stayed in April 2023
Reviewed: 16 May 2023
Thomas
United KingdomCoffee in machine
Good and fresh Coffee not so good
Stayed in May 2023
Reviewed: 10 May 2023
Greg
United StatesThe shower was a little small and the water pressure was odd. Not enough room to shave legs for example and no way to keep the floor dry. Our balcony was nice, but the folks from the roof bar were looking down on us and that was not welcome. We also had two twin beds instead of one big bed which was odd.
The view was amazing and the room amenities were very nice. Room was comfortable and the staff were lovely and nice. We had a high floor and everything was clean and well maintained. We even made it to the roof top bar, which was lovely.
Stayed in May 2023
Reviewed: 4 May 2023
Laura
United StatesAll good!! Only exception is room was facing roadway and a lot of noise
Stayed in May 2023
Reviewed: 2 May 2023
Julie
United StatesExcellent location. Great staff, excellent breakfast, and rooftop bar! Lovely hotel, beautiful room! We were upgraded to an amazing suite that was breathtaking with two floors and two bathrooms!!
Stayed in April 2023
Reviewed: 1 May 2023
James
United StatesNothing.
Extremely clean and spacious. All amenities were wonderful.
Stayed in April 2023
Reviewed: 5 April 2023
Christian
United Kingdomthere’s nothing we didn’t like
location and staff
Stayed in April 2023
Reviewed: 4 April 2023
Simone
GermanyNothing. It was amazing.
Great place right at the Arno River around the corner from all sights. Incredible staff, real clean. I can highly recommend it.
Stayed in April 2023
Reviewed: 20 March 2023
Nicole
United StatesThis property is stunning. The rooms were absolutely beautiful, the rooftop terrace made for wonderful evenings, and the staff were very helpful and accommodating. The nights I spent here were the most restful and peaceful nights I had throughout my time in Florence.
Stayed in March 2023
Reviewed: 6 January 2023
Sarah
United StatesBeautiful hotel, great location, fabulous breakfast, helpful & friendly staff.
Stayed in January 2023
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