Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Florence hotel reviews
  5. Reviews of Hotel Raffaello

Reviews of Hotel Raffaello 4 stars

Viale Morgagni 19, Careggi - Rifredi, 50134 Florence, Italy

#241 of 377 hotels in Florence

Guests' Choice

Review score

Based on 246 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    8.2

  • Value for money

    8.0

  • Free WiFi

    7.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 6 August 2023

    10
    Best choice
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing unsatisfied

    Comfortable and big room with balcony, good breakfast and views, everything you can expect from a trip, recommended for all travellers.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    2.0
    If they change the carpet, then i guess it would be ok, but at the moment stay away.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The carpet was very dirty, we had to wear our sandals in the room because we didn't want our feet touching it.

    Good location, ok bed.

    Stayed in July 2023

  • Reviewed: 3 August 2023

    6.0
    Basic hotel with parking
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleaning staff arrive very early and start talking loudly and open room doors. The locks don't work. They just barge in. It happened on both nights - not acceptable

    A very basic and bland hotel. There were no extra items like coffee in the room or water. There was free parking included which we needed

    Stayed in August 2023

  • Reviewed: 15 July 2023

    10
    Great hotel for an overnight stay close to the airport
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel and staff, good location

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location near the tramp station. Friendly stuff. Clean rooms. Good breakfast

    Stayed in July 2023

  • Reviewed: 25 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bar was not open. The service was ok but all staff members were veryunhappy. The carpet on the floor looked uncleaned.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great staff/ location/ room

    Stayed in May 2023

  • Reviewed: 2 June 2023

    10
    Modern and clean hotel in great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    niente :)

    Modern and cozy hotel, clean appartments with very nice and clean barhroom with all the necessities, breakfasts were very tasty. Very comfortable beds and pillows. There were also rollets on the windows, so there was no heat in the room during the sunny days. The location was great, right at the corner of a tram station, so in the city center in 10 mins, or also by walk in cca 30 mins. Also the surrounding was calm and we felt safe there even in the evening. We actually booked one more night here, in the end, so I would really highly recommend :)

    Stayed in May 2023

  • Reviewed: 31 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    everything is good, except the parking

    Stayed in May 2023

  • Reviewed: 28 May 2023

    10
    Exceptional
    • With a pet
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    everything were great

    Stayed in May 2023

  • Reviewed: 21 May 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    I could hear the people in the next room talking. I requested a taxi for 4:10 AM and a box breakfast. The taxi was not there, and there was no box breakfast.

    The location was close to the airport and room was attractive and clean.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    6.0
    Location good.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast Size of rooms Cleanliness

    Breakfast bad, not one fruit tea for kids. Very bad selection…

    Stayed in April 2023

  • Reviewed: 1 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location,friendly staff, clean room. Everything was good.

    Stayed in May 2023

  • Reviewed: 23 April 2023

    10
    Everything is clean and modern. The distance from the train is perfect (4min walking) and you can get easily to the down
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect!

    Everything is clean and modern. The distance from the train is perfect (4min walking) and you can get easily to the downtown and the bus station. I highly recommend this place! breakfast was great too

    Stayed in April 2023

  • Reviewed: 22 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location, cleanliness and breakfast. It is near the tram/bus stations and at acceptable distance to city attractions.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    During my stay at the hotel, I had an unpleasant experience with the staff. From the moment I arrived, I felt unwelcome due to the rude behavior of the receptionist. I simply asked where the parking lot was, as it was included in my stay, but the receptionist responded that there was no parking available and to park wherever I wanted. This response was not apologetic, but rather indifferent. As a non-Italian, I was unfamiliar with the parking situation in the area and I asked for directions, but the receptionist ignored me. I decided to park my car in a nearby parking lot, but I was still unsure if it was allowed. When I returned to the reception for check-in, I asked the receptionist if I could leave my car there, but once again, I was ignored. I was worried that my car would be towed, so I went back to the parking lot to ask if it was okay to leave it there. I found out that the lot was intended for Italian residents and the signs were not clear. I moved my car to avoid losing it the next morning. Unfortunately, my experience was not unique as two other couples had similar encounters with the receptionist. The lack of attention to the guests and the rude behavior of the staff were discouraging and made it difficult for everyone to enjoy their stay. Overall, I had an unpleasant experience at the hotel.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    5.0
    Nice hotell but not customer friendly.
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Staff was horrible. Cleaning lady disturbed 6 x on the morning- Like she had alzheimer. Finaly cleaning lady took 10am all the towels away- not possible to take a shower at the morning. Minibar refilling stuff also wanted to do thei job before check out time. It seemed the hotell wanted to get you 09:00 am. In the room was not “do not disturbe door sign also.

    Nice room

    Stayed in March 2023

  • Reviewed: 12 January 2023

    1.0
    Awful and very bad stay, worst hotel ever
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    there was a very bad smell in the toilet, no kettle in the room, no water bottles have to pay to get it, breakfast was very low quality and didn’t like and very limited varieties, staff can’t talk English and not friendly at all. didn’t like the experience of staying there and wanted to leave it quickly.. also shower cabin was very small so i was suffering to take a shower , toilet seat was very sticked to the wall so ii was suffering to make a toilet

    nothing one of the worst hotels I have ever traveled

    Stayed in January 2023

  • Reviewed: 2 January 2023

    4.0
    Overpriced, far from the center and bureaucratic.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Gave us a lot of hassle because my 15 year son had a different last name from mine. Asked us to sign a waiver to use the gym. Breakfast was very poor. One of the weirdest hotels I have stayed in a long time.

    Cannot think of anything.

    Stayed in January 2023

  • Reviewed: 24 October 2022

    5.0
    Passable
    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the room window was broken and wouldn’t close which caused the mosquitoes to literally invade the room at night, and we stayed for one night so I didn’t get the chance to ask for room change to be fair

    room was clean and overall comfortable

    Stayed in October 2022

  • Reviewed: 9 October 2022

    6.0
    one unfriendly person in the staff was enough to leave a bad taste about the stay in this hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    one unfriendly person in the staff was enough to leave a bad taste about the stay in this hotel

    Stayed in October 2022

  • Reviewed: 5 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    What I believe false advertisement on the website for "free breakfast"... It comes in categories, even though my have been my fault, the website kept changing prices the longer it took me to book it....

    Staff overall were very accommodating. The hotel overall was close to many easy access to all over town. Driving around requires New York style expertise.. it was fun, but city transportation is the way to go. Hotel was very clean, and the rooms were small but comfortable.

    Stayed in October 2022

  • Reviewed: 20 September 2022

    10
    fantastic, slept pretty well,
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    great stuff, would have liked to know in advance that the breakfast was not included and had to pay extra at the location

    Great location, super clean, bed super comfortable, good quality toilette lotion, soap, etc

    Stayed in September 2022

  • Reviewed: 6 September 2022

    2.0
    it’s just a one star facility
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    room & toilet was stinking.

    nothing

    Stayed in September 2022

  • Reviewed: 18 August 2022

    10
    Great stay. Great staff and great location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was very good. Great location and transportation.

    Stayed in July 2022

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: