Piazza Dante Alighieri 8/10, 01023 Bolsena, Italy
#8 of 14 hotels in Bolsena
Guests' ChoiceBased on 70 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 May 2024
Vedran
IcelandFacilities are a bit dated, especially the bathroom (but spotless clean).
Fabulous location. Quiet.
Stayed in May 2024
Reviewed: 12 March 2024
Robert
United Statesbreakfast was on the weak side for the price.
Great location and the hotel balcony on the 2nd floor has a great view.
Stayed in March 2024
Reviewed: 26 September 2023
Eugene
United StatesRoom is very small but clean.
Location
Stayed in September 2023
Reviewed: 7 September 2023
Mark
IrelandIt would have been nice to be able to use towels at the beach.
Location perfect and room was very nice on top floor so with great views over the lake.
Stayed in September 2023
Reviewed: 23 August 2023
Bruce
Australianil
Excellent for our group of walking pilgrims. Pool was great as was breakfast.
Stayed in June 2023
Reviewed: 29 July 2023
Jemma
United KingdomNo restaurant onsite, but they provided a shuttle to a nearby restaurant (I didn’t try this) Room had not been cleaned on arrival, reception lady was horrified and apologetic and immediately provided a key to an alternative room
Great location on the lake, with a swimming pool. Unfortunately a downpour stopped me from enjoying that - but no fault of the hotel. Bars and restaurants nearby, very comfortable room
Stayed in July 2023
Reviewed: 21 July 2023
Teresa
United StatesNothing I didn't like
This is an AMAZING hotel in an amazing city. The staff was wonderful and helpful. My room was very large and my bed was very comfortable. I wish I could have stayed longer.
Stayed in July 2023
Reviewed: 11 July 2023
Gianfranco
Australialocation was excellent, staff friendly. the breakfast options were also great and onsite parking appreciated. Our room was small travelling with 2 large suitcases however our terrace was massive and great views over the lake and behind to the old centre. We would stay here again.
Stayed in June 2023
Reviewed: 4 July 2023
Lynne
United KingdomBar service
Location fab breakfast nothing special
Stayed in July 2023
Reviewed: 6 June 2023
Gary
United KingdomMore choice at breakfast
Location & staff
Stayed in May 2023
Reviewed: 29 May 2023
Linda
AustraliaRoom was a bit dated, but impact our stay in any way. Shower & bathroom a bit small, but typical of some hotel bathrooms.
We had the room with a massive terrace, even though it rained a little, we were still able to use the terrace as it was partially covered. Great location with a lovely lake view! We had an amazing stay and the terrace was worth the extra money! Staff were super friendly & helpful.
Stayed in May 2023
Reviewed: 12 May 2023
Gary
United KingdomMore choices for breakfast
Excellent location. Free parking. Staff
Stayed in May 2023
Reviewed: 5 May 2023
Anthony
South AfricaRoom layout , as the next room ablutions are against the bed wall and their movements are echoed into the room.
Old style layout and good parking. on the lake
Stayed in May 2023
Reviewed: 8 April 2023
Roger
United KingdomExcellent location on edge of lake. Comfortable hotel
Stayed in April 2023
Reviewed: 4 November 2022
Kim
Canadano dinner service.
reception staff! she was helpful and kind. room comfortable. location by lake.
Stayed in November 2022
Reviewed: 27 September 2022
Paul
CanadaOther than the terrace, the room was very small despite being called a Jr. Suite. Breakfast was served until 10 am. We arrived at 8:45 am. We must have been the last room to breakfast. The staff followed us around and removed food from the buffet once we visited a section. (Obviously we were not allowed seconds!) Then they cleared our dishes when we were hardly done. Talk about pushing us out. That's not the service you expect from a 4 star hotel.
We had a great terrace overlooking the water.
Stayed in September 2022
Reviewed: 23 September 2022
Renatap
United StatesThe number one negative aspect of this property is that management turns off the room air conditioning between the hours of 12:00 a.m. to 8:00 a.m. Even though each room has its own thermostat, the management overrides that. The room became so hot and stuffy it woke us up. I called the front desk and complained and they were able to override the system but not for the entire night. Before morning it was hot and stuffy again. This happened every night we were there. When I questioned the front desk they said there was nothing they could do about it as the hotel owners had requested this course of action. Also, our bedroom was extremely small even though it was called a "suite." The pool was nice but the water was very cold, solar heaters are needed. The bar was never open and the entire place had a feel of only being partially in operation. Our conclusion was that COVID had hit them hard and they were trying to save money at every point. However, we were paying full price and expected the amenities listed on Booking.com.
Wonderful location right on the lakefront Boulevard. Very good breakfast with friendly and attentive wait staff. Our room had a terrace overlooking the lake. The terrace was very large and furnished and the highlight of our stay.
Stayed in July 2022
Reviewed: 8 September 2022
City1973
NorwayNice surroundings, friendly staff, cosy rooms, a short walk from the old town.
Stayed in September 2022
Reviewed: 2 September 2022
Bhamini
United KingdomBreakfast was extremely poor for a 4 star hotel. Juice from a carton. Why with the amazing fresh fruit available? Eggs mixed with bacon, looked and smelled revolting. Why not have them separate? Not everyone eats meat. No fresh bread on both occasions. No milk for the cereal and no explanation as to how to get any. No offer of refills for coffee. Poor choice of anything healthy. No tea and coffee in the rooms Light not working in bedroom. Mentioned it at reception and got told that they knew and it was being fixed. Still not working when we left. No ironing facilities A/c on a timer so couldn’t use when needed Staff very unengaged and it feels like the hotel hasn’t moved with the times.
The location by the lake was perfect. The hotel was clean and the poolside well kept.
Stayed in September 2022
Reviewed: 23 August 2022
Mintz
ItalyThe hotel is relatively expensive for what it offers in return
The hosts are nice. The breakfast is really good. The location is amazing. The room is also good.
Stayed in August 2022
Reviewed: 20 July 2022
Sonja
Belgiumcarpets in the room
Stayed in July 2022
Reviewed: 11 July 2022
Susan
United Kingdomnothing really that would put me off from staying again. Breakfast would become repetitive after a few days but that was it.
location was perfect for both the waterside activities and the picturesque old town. The swimming pool area was attractive and the hotel was spotlessly clean the reception staff spoke good English and all the staff we met were friendly the internal style of the hotel was very traditional which should not put you off as the hotel was well maintained and very clean.
Stayed in July 2022
Reviewed: 3 July 2022
Mark
United KingdomNo complaints or dislikes
Excellent position Secure parking Very friendly and helpful staff.
Stayed in June 2022
Reviewed: 18 June 2022
Christopher
United KingdomTiny bathroom and bedroom
Location was fantastic, pool was great.
Stayed in June 2022
Showing 1 – 25
Lucca, Italy
Vilagarcia de Arousa, Spain
Abraão, Brazil
Tallinn, Estonia
San José, Costa Rica
Mezdra, Bulgaria
Kołobrzeg, Poland
George, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content