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Reviews of Serristori Palace Residence

Lungarno Serristori 13 , 50125 Florence, Italy

#213 of 3,007 Holiday rentals in Florence

Guests' Choice

Review score

Based on 241 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 16 June 2024

    10
    Fabulous stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness , quality and location

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment was very nice and accommodated our family of 6 nicely. The location was close to everything. We had a rooftop terrace and the view of the river and Doumo was spectacular.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    It is good overall.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location is slightly far from the shopping and restaurant areas. It is difficult to get transportation without booking in advance.

    The size of the room is large enough for family. There are 3 beds.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Beautiful setting
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sleeper couch wasn't comfortable, definitely worth replacing

    Perfect location very friendly staff beautiful setting

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    A wonderful place to stay in a magical city
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 1 night

    It was perfect!

    Wonderful apartment in a great location.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    lovely well equiped apartment. Fantastic location close to restaurants and walking distance to most attractions. welcoming helpful hosts.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Wonderful stay and we would highly recommend this property to other potential visitors.
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights

    Personally, I think they would do even better if they offered a breakfast as they have a lovely sitting area underneath the lobby. In addition, I think the charge of 60 Euro to change the towels and sheets (we didn't use it) and cleaning the room is very expensive.

    The residence is lovely and a very short walk from all the main attractions. We had a room overlooking the river which was wonderful. We also loved the fact that they had a washing machine and dryer. The staff was very helpful with any of our needs although not having a person on Sundays could be a challenge for some visitors.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Awesome experience.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Location, room cleanliness and comfort

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    A room with a view
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    This is a note not a criticism as the place is great and highly recommended - there is a lift in the building but the penthouse apartment is accessible through a steep stone staircase that may be a problem for the elderly or people with reduced mobility. There is a fan on the roof that probably connects to another flat’s AC and is quite noisy when it is in operation. Luckily for us it was only 10 minutes but could be a problem in summer.

    We stayed in the penthouse apartment which was very comfortable and can suit a group of up to six people. The property was easily accessible with entry codes - the remote check in was seamless and the staff proactive and courteous. The apartment has everything one needs for a short or even long stay. The decor is classic but the property is kept well and clean. The location is very convenient, approximately 10 minutes’ walk from the Uffizi. The real plus is the amazing view from the terrace, which we made extensive use of.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    We were very pleased with the friendly staff, and would definitely stay there again
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights
    • Submitted via mobile

    The bed was ok but not great

    We liked everything about the property, it was furnished very tastefully, the kitchenette was very convenient, with a laundry for guest use

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable and friendly staff!

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Great Place
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Could have done with a few more instructions re air con and TV. Never got air con to come on although it was not a big deal it could have been. I specifically asked if there were satellite channels but although Netflix was on the TV we couldn't access it so couldn't find much in English. I wasn't sure the reception was the person responsible to ask.

    Good location. Nice sized rooms with everything you need. Comfortable bed. There are several restaurants nearby so don't need to go back to centre to eat out. Also supermarket within 10/12 minutes walk near the bridge .

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Clean and comfortable in good location
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful historic B&B. Clean room. Laundry room was a really nice bonus.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    It was perfect!!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was the perfect location. Close to all the major destinations, but away from all the crowds.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Ideal location and lovely to have a small kitchen and lounge area - although we didn’t use them.
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Quite expensive

    Clean, plenty of space and excellent location

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Clean, beautiful.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Pillows were not very comfortable And could not figure out how to adjust the thermostat, but fortunately there was a fan. The space isn’t staffed in afternoon evening so if you run out of toilet paper or towels, you have to wait until the cleaning people are there in the morning and ask them for some

    The location is excellent particularly if you wish to avoid the over touristed city center and you are right at the foot to begin the climb to Piazza Michelangelo And you can easily walk across the bridge to Santa Croce or stay on this side of the Arno and access Santa Spiritu area Plenty of room and quiet compared to city Center hotels

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Accessibility, view, and cleanliness were all good. Because it rained, I couldn't go to Michelangelo Hill in the evening. So I enjoyed the night view from the rooftop.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Good location, nice place, comfy beds! I can recommend this property.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Property is a great location but we needed to get to the train station early in the morning as it’s far from the property. Make sure you pre-book transportation if need to. It says 24 hours but we certainly did not get any response after hours.

    Beautiful place, comfy beds. We were 3 adults in a room that can accommodate 4, however, it will be too small for 4 adults. Struggled with booking a taxi.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    10
    Highly recommend the location for the price
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 3 nights

    Housekeeping is not included. Which is fine but we didn't have enough toilet paper for 3 nights. We had to pay for an extra set of towels. The front desk is only staffed during the day and no one is there on Sunday. Another word of caution - we needed a taxi to get to the train station, which is a little distance. It was raining that morning and when there is rain taxis are difficult to come by.

    The apartment we were in was huge. There was a living area with kitchenette, bathroom, and large bedroom. It is so nice when you have room for your stuff. The location was great. We were across the river from the madness, but close enough to walk to everything. The neighborhood had cafes and restaurants so we were able to eat nearby in less crowded areas. It was unseasonably cold. We asked about turning on the heat but still never figured it out. The heat was probably turned off for the time of year. The staff left us an extra blanket and space heater so we were fine.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Clean comfortable and excellent location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Perfect city break
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Noisy building site

    Location. Private terrace.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Stunnig View
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I can't decide which one to start with, everything was perfect. The staff was very kind. The hotel's system is so professional that check-in was easy. The best part of the hotel is the view of Ponte Vecchio. Many people pay a lot of money to have dinner with a view of Ponte Vecchio. All you have to do is buy a good wine from the supermarket and drink it on your room's balcony.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Beautiful hotel, we enjoyed our stay there
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Location is amazing, just a walking distance from the main attractions, especially important when you are a family with 2 teenagers, rooms are clean and nicely decorated, hotel team is very friendly and helpful. We needed assistance with seeing a doctor, getting a taxi and last but not least receiving a parcel. Thank you for walking a mile with a smile for us.

    Stayed in April 2024

Showing 1 – 25

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