Can order food from the bar

Stayed in May 2024

Location and decoration

Stayed in April 2024

We checked in late due to plane=train travel. Our shower wouldnt drain so the staff sent someone to look at it and confirmed the problem so they moved us to a better room down the hall the same night. The location by the train station was very helpful to us. It was a nice atmosphere.

Stayed in April 2024

Nothing!

Everything! So convenient to train station. Wonderful staff!!

Stayed in May 2024

When we checked in we were told breakfast began at 6:30 and there was a sign in the lobby advertising 6:30 am breakfast however, they didn't open until 7:00 am. The breakfast was okay.

We have stayed at the Starhotel Echo in Milano several times. It is nice to have a hotel that is clean, comfortable, and accessible to the station and car rental locations. The doorman was super helpful with our car and luggage.

Stayed in May 2024

Nothing

Very nice room and very clean

Stayed in April 2024

Food excellent lots of variety. Helpful staff. Conveniently located entry and exit by train.

Stayed in April 2024

Although opposite the central station ,it was a little bit off the beaten track for going out at night

Very Stylish ,and comfortable.good breakfast

Stayed in April 2024

We were happy with our stay, everything was excellent.

Very kind and helpful staff, location is right next to Milan Centre.

Stayed in April 2024

I did not like that it did not allow for cancellation after the reservation was made.

The room was clean and comfortable. The location was perfect. It is a short taxi ride from attractions and right across the street from the train station so it was convenient when it was time for the next leg of my trip. Staff was accommodating and helpful.

Stayed in April 2024

The only one small irk was the air con. We could really have done with proper air con. A staff member said that the air con system isn't in use until May which was a shame as it did get very warm during the night (although we are from Scotland so might be slightly more sensitive to warmer temperatures than others! 😅)

The hotel was immaculate, staff were friendly, and the location was great for us - the main reason we choose the hotel was the close proximity to the train station for an early flight from Malpensa. You can literally see the hotel from the train station. Room was a good size, bed was super comfy. We were really pleased with the stay.

Stayed in March 2024

Well-connected location, friendly and helpful staff, quiet and very comfortable room. I would consider this hotel again for my next trip.

Stayed in April 2024

Facilities, Breakfast, Staff

Stayed in April 2024

Nothing

Location beside central train station was so convenient if travelling by trains. Buses/taxis/walk to main centres and train station is a stop for hop on hop of buses. Staff were great, anticipation with a smile. Breakfast was great, room and foyer, restaurant styling all up there for a moderate room price.

Stayed in April 2024

Breakfast does not include coffee machines (you have to pay on top for this coffee`0

Very friendly staff; perfect location walking distance from the train station; comfortable rooms; delicious food.

Stayed in April 2024

I would have liked an espresso machine

So clean and new Great staff Great location next to train station

Stayed in April 2024

Hidden fees

Great, clean, modern, comfortable

Stayed in April 2024

Nothing, everything worked.

The hotel is well located if you arrive by train. The metro station is close by and the city center and all other destinations are easily accesible. The staff is very friendly and the hotel is great.

Stayed in April 2024

The service at the bar was really patchy.

Having messed up our booking Front of House Manager Antonio went out of his way to make up for this. This is customer service at its best. Good facilities and the room was massive with a large terrace overlooking the train station.

Stayed in April 2024

I like how Mai Mai assisted us. She is an exceptional staff in the hotel. She deserves to be promoted. Ver excellent in customer service. Clean hotel.

I like how Mai Mai assisted us. She is an exceptional staff in the hotel. She deserves to be promoted. Ver excellent in customer service.

Stayed in April 2024

Very nice and helpfull personnel. Testy breakfast. Clean room with comfortable bed.

Stayed in April 2024

There is one light in the bathroom that wouldn't shut off which was pretty annoying.

Super clean, everything new, and luxury touches. Had a great stay!

Stayed in April 2024

Can't think of anything, professional hoteliers....

Great hotel, welcoming staff, room with a view, comfortable bed - just right, not too soft, not too hard. One of the best breakfasts you'll ever have in a hotel - it's all about everything tasting good, not just how much variety, although there were many choices, delicious. We had dinner in the hotel, as were exhausted one evening - it was really good, better than most others we had in Milan, so highly recommended.

Stayed in April 2024

2nd night the big bottle of body wash was empty. So staff brought us a small bottle. Next day the body wash was topped up but the cap was locked for some reason. Had to call for more. When staff came with small bottles again, he asked to check the body wash but husband was using the bathroom. Said he would come back in 10 min but he didn’t. We waited almost half hr for him.

Location. Stone’s throw to Central Station. Lovely large bathroom with the longest bathtub I’ve seen. Plenty of space to n put toiletries on the tub, sink top n below sink. Only thing the bathroom door couldn’t close properly

Stayed in April 2024