Room was small , no tea/ coffee in the room.

Staff were wonderful, gardens beautiful and the location is fantastic. Sitting in the bar balcony in the evening overlooking the bay of Naples with a drink served by wonderful staff is as good as it gets

Stayed in May 2024

Nothing that spoiled our stay, but just some maintenance issus in Room 428; shower control lever fell off as we pulled it, the bathroom light switch surround fell off and the toilet blocked. (We easily sorted these ourselves, but they may need attentiion to prevent recurrence for future guests). The wardrobe doors definitely need attention too.

The terrace bar, the pool with plentiful loungers, the variety of other places for relaxing. All the staff were amazing and Anastasia in the bar deserves a special mention. Enjoyed the pool bar too, as well as the breakfast and the fabulous views.

Stayed in May 2024

The Hotel is old and a bit dated but still luxurious. The rooms are a bit small with nowhere to sit but comfortable nonetheless. The shower is over a bath with a shower curtain, which made it awkward to use, however it was functional and the water was hot. Getting to the hotel from the airport even with private transfer is an ordeal with narrow roads and manic drivers.

Location is superb being right in the centre of Sorrento, literally 30 yards from the nearest restaurant and lanes. It has a fantastic garden with pool and a snack restaurant all of which is superb. The bar and restaurant overlook the gulf of Naples with stunning views of Vesuvius and outstanding sunsets. Access to the beach below is via a public lift. The staff were outstanding and very helpful. Breakfast was of a buffet type with great amount of choice.

Stayed in May 2024

There was nothing not to like. Everything was wonderful.

The hotel and staff exceeded all expectations. Perfect location. We cannot wait to return.

Stayed in May 2024

Wonderful location, elegant hotel, high quality service

Stayed in May 2024

There wasn’t anything

I loved everything the location was sensational the staff were the best I encountered on my 2 weeks in Italy I wish I could have stayed longer My room was overlooking pool and very comfortable The terrace was a remarkable place for sunsets Food was amazing Decor was outstanding

Stayed in May 2024

This hotel is in a prime location and you won’t find a better view. I would definitely stay here again,

Stayed in April 2024

There was a strange smell in our hallway (maybe just an old building smell). Didn’t smell it in our room.

Great location overlooking the bay yet close to many restaurants and shops.

Stayed in May 2024

Nothing

Location

Stayed in May 2024

Disappointed the snack bar and lift weren’t open until 1st May.

Location could not be better, classic style, view and staff in the restaurant and bar areas.

Stayed in April 2024

Room was slightly small and drains in bathroom were a bit smelly (maybe some nice diffusers would help) but it is an old building and the public areas and staff made up for it.

The hotel is in a fantastic setting. Right at the heart of everything, in beautiful gardens with a lovely pool. The sea views are outstanding. The staff were all lovely. Great service. Public rooms are beautiful and elegant.

Stayed in May 2024

Great location. Very friendly and accomodating staff. Terrific breakfast with ocean view. It doesn’t get much better.

Stayed in May 2024

Nothing to dislike.

Perfect location with stunning views over the Bay of Naples. Traditional classic Italian style hotel with high ceilings & tiled floors. Breakfast was exceptional in a beautiful dining room with spectacular views. Staff were so accommodating & lovely.

Stayed in May 2024

Nothing

Charming older hotel on the cliff with sweeping views

Stayed in April 2024

it is very expensive but for the area maybe that is just to be expected. for the money the rooms are very nice but not exceptional

very central, very comfortable staff very friendly and helpful

Stayed in May 2024

Shower is a little small.

Staff are incredible. Very friendly and helpful. Location is amazing- you can walk to almost everything - restaurants, meeting with tours, shopping!

Stayed in May 2024

The beds and pillows were like sleeping on plywood but I have come to realize this is typical in Europe unless staying at a Marriott brand hotel or similar. The bathroom was very dated and cramped and the hair dryer will give you carpel tunnel if you have long hair as you have to keep button pressed to stay on and power us half of US hairdryer.

Perfect location, easy access to the ferries and “beach” as well as being in the heart of all of the cute Sorrento alleyways and main roads that have loads of shopping and restaurants. The hotel has a nice breakfast with a beautiful space overlooking the water and Capri, bar also with balcony right on the water. Great waterfront hotel.

Stayed in May 2024

Absolutely nothing to complain about.

Everything. The hotel was beautiful, clean, perfect location. Staff was very friendly and helpful. Amazing place to stay. Will definitely stay here again.

Stayed in May 2024

As we were on the third floor and top of the hotel we took a while to get our bearings so a sign to reception would be useful but added to the charm.

We booked a room with a garden view but we ended up with a room in the attic with a limited sea view which was a a bonus and lovely. We had a view of Versuvius and the beach below.

Stayed in May 2024

Clean

Beautiful

Stayed in May 2024

Nothing about the hotel itself but the bed (ugh)! Hard mattress and unforgiving pillows.

First class old charm hotel! It is in a wonderful location with the most attentive staff. Very clean and we even had an ocean view room!

Stayed in May 2024

First class all the way. Stay here!!!

Stayed in May 2024

The pillows were uncomfortable and felt old. You don’t have a choice of different styles.

perfect location for going to the beach or exploring town.

Stayed in May 2024

Amazing view from my room and great breakfast!!!

Stayed in April 2024